Appian and ARIS Cloud are two prominent solutions in the business process management category. User data indicates that while ARIS Cloud is valued for its comprehensive features, Appian stands out for its robust customer support and flexible pricing.
Features: Appian is known for its integration capabilities, low-code environment, and process automation. ARIS Cloud is recognized for detailed process modeling, extensive reporting, and compliance management.
Room for Improvement: Appian users often mention the need for a more intuitive interface, better performance metrics, and enhanced monitoring tools. ARIS Cloud users highlight the high complexity, steep learning curve, and potential for a more user-friendly setup.
Ease of Deployment and Customer Service: Appian has faster deployment times and responsive customer service, appealing to smaller teams or those needing quick solutions. ARIS Cloud's richer feature set necessitates more time and investment for deployment, and its extensive resources can sometimes lead to slower response times.
Pricing and ROI: Appian's pricing is more flexible and better aligned with varying business sizes, offering better short-term ROI. ARIS Cloud, despite higher upfront costs, is considered worth the investment due to its powerful features and long-term benefits, delivering more substantial gains over an extended period.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
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