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Arcserve UDP vs IBM Tivoli CDP for Files comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
26th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (15th)
IBM Tivoli CDP for Files
Ranking in Backup and Recovery
79th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, up from 1.1% compared to the previous year. The mindshare of IBM Tivoli CDP for Files is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.1%
IBM Tivoli CDP for Files0.5%
Other98.4%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
reviewer1035033 - PeerSpot reviewer
Sr. Aix Admin at a manufacturing company with 1,001-5,000 employees
Restoration and infrastructure are extremely reliable
We are currently using Tivoli to backup 15 terabytes within our Oracle Database using a RMAN backup script. The RMAN's utility and restoration has been perfect, we have yet to experience any issues. It's very reliable The restoration and infrastructure are extremely reliable. We would like to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is live replication."
"The most valuable features are the replication to the cloud and the deduplication."
"I proposed and set up DR and HA solutions for customers who are high profile and in need of business critical functionalities."
"Data store deduplication, which saves space on storage and time to backup."
"The data protection functionality is the most valuable feature of this solution."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The ROI is very good because of the speed of the backup, so our IT staff don't waste time doing unnecessary work and can set up and focus on other tasks."
"It works out of the box, and it saves my life a lot."
"The restoration and infrastructure is extremely reliable."
"Even though a lot of other people like Veeam, Tivoli's restoration and infrastructure are unbeatable, making them the only ones that we rely on despite other feasible options."
 

Cons

"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."
"The initial setup was complex, but with the help of our IT and engineering staff, it was quite straightforward."
"The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days."
"The tool doesn't provide cloud integration in India."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"This solution is very slow; if you select all of the servers, it runs for a long time, and even a full night is not enough to perform a backup."
"We rarely need to reach out to customer service; however, when we do, they have not been able to help us resolve a single call."
"We would like to have the opportunity to omit data from being backed up. For example, we have three virtual machines, each with three disks. When running the backup, it will automatically take each disk rather than allowing us to select what data we want backed."
 

Pricing and Cost Advice

"The solution is expensive."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"In comparison to other vendors, it is a low-cost solution."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The price of this product is high and it should be lower."
"The price of StorageCraft ShadowProtect is competitive in the market."
"As an MSP partner, I believe that the prices are fair."
"It's expensive, but it's worth for it due to the volume of critical information within our database. We are currently paying about $22,000 per year."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Outsourcing Company
11%
Construction Company
11%
Comms Service Provider
8%
Retailer
11%
Construction Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your primary use case for StorageCraft ShadowProtect?
The main use case for this product is to backup repositories and persistent data. I use it for the finance industry and retail sectors. Retail is indeed my focus. Generally, this is for an SMB kind...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Tivoli CDP for Files
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Cyberian Data Protection
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.
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