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Arcserve UDP vs IBM Tivoli CDP for Files comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
28th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
IBM Tivoli CDP for Files
Ranking in Backup and Recovery
75th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.3% compared to the previous year. The mindshare of IBM Tivoli CDP for Files is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
IBM Tivoli CDP for Files0.5%
Other98.3%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
reviewer1035033 - PeerSpot reviewer
Sr. Aix Admin at a manufacturing company with 1,001-5,000 employees
Restoration and infrastructure are extremely reliable
We are currently using Tivoli to backup 15 terabytes within our Oracle Database using a RMAN backup script. The RMAN's utility and restoration has been perfect, we have yet to experience any issues. It's very reliable The restoration and infrastructure are extremely reliable. We would like to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has no limitations because it does backup for Linux and Windows."
"I like the tool's speed."
"I proposed and set up DR and HA solutions for customers who are high profile and in need of business critical functionalities."
"It's simple to set up."
"The most valuable feature of Arcserve UDP is its decompression capability."
"This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"Data store deduplication, which saves space on storage and time to backup."
"Even though a lot of other people like Veeam, Tivoli's restoration and infrastructure are unbeatable, making them the only ones that we rely on despite other feasible options."
"The restoration and infrastructure is extremely reliable."
 

Cons

"Every time I change the disc, I have to do a full backup."
"Licensing is an area that needs improvement. I have had six support calls in the last two years all related to licensing because the license would stop all of a sudden."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days."
"We rarely need to reach out to customer service; however, when we do, they have not been able to help us resolve a single call."
"We would like to have the opportunity to omit data from being backed up. For example, we have three virtual machines, each with three disks. When running the backup, it will automatically take each disk rather than allowing us to select what data we want backed."
 

Pricing and Cost Advice

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The solution is not very expensive, but it is not cheap."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"In comparison to other vendors, it is a low-cost solution."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The pricing is moderate."
"It's expensive, but it's worth for it due to the volume of critical information within our database. We are currently paying about $22,000 per year."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Marketing Services Firm
8%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Tivoli CDP for Files
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Cyberian Data Protection
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: May 2026.
892,943 professionals have used our research since 2012.