Arcserve UDP vs IBM Tivoli CDP for Files comparison

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"It is a very stable solution...It is a scalable solution."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The most valuable features are the replication to the cloud and the deduplication."

"The data protection functionality is the most valuable feature of this solution."

"One of the things that I do like about it is that it has a very good deduplication feature."

"Global deduplication is the best feature of this solution."

"The product provides instant and virtual standbys."

"The restoration and infrastructure is extremely reliable."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"They could work on their marketing approach. I don't see many people leveraging it."

"Licensing can be quite difficult."

"We have to use a Microsoft hypervisor for installation which is expensive."

"Backups are very slow and time consuming."

"The technical support of the product is an area of concern where improvements are required."

"We would like to have the opportunity to omit data from being backed up. For example, we have three virtual machines, each with three disks. When running the backup, it will automatically take each disk rather than allowing us to select what data we want backed."

"As an MSP partner, I believe that the prices are fair."

"Pricing is most likely comparable."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"The solution is not very expensive, but it is not cheap."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The price of this product is high and it should be lower."

"It's expensive, but it's worth for it due to the volume of critical information within our database. We are currently paying about $22,000 per year."