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Arcserve UDP vs IBM Tivoli CDP for Files comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
33rd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (21st)
IBM Tivoli CDP for Files
Ranking in Backup and Recovery
74th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.2% compared to the previous year. The mindshare of IBM Tivoli CDP for Files is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
IBM Tivoli CDP for Files0.5%
Other98.3%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
reviewer1035033 - PeerSpot reviewer
Sr. Aix Admin at a manufacturing company with 1,001-5,000 employees
Restoration and infrastructure are extremely reliable
We are currently using Tivoli to backup 15 terabytes within our Oracle Database using a RMAN backup script. The RMAN's utility and restoration has been perfect, we have yet to experience any issues. It's very reliable The restoration and infrastructure are extremely reliable. We would like to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost."
"One of the things that I do like about it is that it has a very good deduplication feature."
"With UDP, I built a low-cost DR site that replicates from the backup."
"It is very stable."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The most valuable feature of Arcserve UDP is its decompression capability."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The restoration and infrastructure is extremely reliable."
"Even though a lot of other people like Veeam, Tivoli's restoration and infrastructure are unbeatable, making them the only ones that we rely on despite other feasible options."
 

Cons

"Backups are very slow and time consuming."
"A lot of their new technologies are not very good."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"The product requires too many VMs as intermediaries."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically."
"The product is not user-friendly."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"We would like to have the opportunity to omit data from being backed up. For example, we have three virtual machines, each with three disks. When running the backup, it will automatically take each disk rather than allowing us to select what data we want backed."
"We rarely need to reach out to customer service; however, when we do, they have not been able to help us resolve a single call."
 

Pricing and Cost Advice

"As an MSP partner, I believe that the prices are fair."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The price of this product is high and it should be lower."
"The price of StorageCraft ShadowProtect is competitive in the market."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The solution is expensive."
"It's expensive, but it's worth for it due to the volume of critical information within our database. We are currently paying about $22,000 per year."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Marketing Services Firm
8%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Tivoli CDP for Files
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Cyberian Data Protection
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: March 2026.
886,932 professionals have used our research since 2012.