Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"Our customers are happy with the product’s functionality."

"The most valuable feature of Arcserve UDP is its decompression capability."

"Global deduplication is the best feature of this solution."

"The product's deployment process was straightforward."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"I like the tool's speed."

"The ROI is very good because of the speed of the backup."

"The standard backup and restore feature is most used."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"We could not go into granular details of retrieving backup information."

"The support could be more knowledgeable and faster."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"The time to backup servers that sit in DMZ must be improved."

"The tool doesn't provide cloud integration in India."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"It takes much time to verify and consolidate images for backups."

"The solution's reporting could be improved and should provide customized reports."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"It is approximately $400 to purchase a virtual service outright."

"I do not work with the pricing or licensing issues of the solution for our organization."

"The pricing is moderate."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The price of StorageCraft ShadowProtect is competitive in the market."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."