Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"The data protection functionality is the most valuable feature of this solution."

"The ROI is very good because of the speed of the backup."

"The standard backup and restore feature is most used."

"The backup is the most valuable feature. It also makes storage very easy."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The most valuable feature of Arcserve UDP is its decompression capability."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"The most valuable feature is the backups."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The solution's reporting could be improved and should provide customized reports."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"We have to use a Microsoft hypervisor for installation which is expensive."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"A lot of their new technologies are not very good."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"The solution is priced well compared to other solutions."

"As an MSP partner, I believe that the prices are fair."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"In comparison to other vendors, it is a low-cost solution."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"There is an annual license required for this solution and it is priced well."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."