Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"It is very stable."

"The backup is the most valuable feature. It also makes storage very easy."

"The most valuable features are the replication to the cloud and the deduplication."

"The product's deployment process was straightforward."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"Our customers are happy with the product’s functionality."

"It allows us to back up all the servers and centrally manage them."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"Backups are very slow and time consuming."

"Licensing can be quite difficult."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"They could work on their marketing approach. I don't see many people leveraging it."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"We have to use a Microsoft hypervisor for installation which is expensive."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"The time to backup servers that sit in DMZ must be improved."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"The price of this product is high and it should be lower."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The solution is expensive."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"The pricing is moderate."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."