Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"The product provides instant and virtual standbys."

"It allows us to back up all the servers and centrally manage them."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"It is very stable."

"The ease of use is the best feature of the product."

"Instant recovery is the most valuable feature of Arcserve UDP."

"The data protection functionality is the most valuable feature of this solution."

"The most valuable feature is the backups."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The tool doesn't provide cloud integration in India."

"The product is not user-friendly."

"The solution can improve by allowing older versions to support the latest version of the OS."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"The solution is expensive."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"It is approximately $400 to purchase a virtual service outright."

"There is an annual license required for this solution and it is priced well."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The pricing is moderate."

"As an MSP partner, I believe that the prices are fair."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."