Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"It is a very stable solution...It is a scalable solution."

"It is very stable."

"It is easy to configure."

"Instant recovery is the most valuable feature of Arcserve UDP."

"The most valuable feature is the duplication."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"The most valuable feature is the backups."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"Every time I change the disc, I have to do a full backup."

"The technical support of the product is an area of concern where improvements are required."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"We could not go into granular details of retrieving backup information."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"I do not work with the pricing or licensing issues of the solution for our organization."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The price of StorageCraft ShadowProtect is competitive in the market."

"The solution is very expensive."

"The solution is priced well compared to other solutions."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"Pricing is most likely comparable."

"The solution is expensive."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."