Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"Easy restoration and the solution works quickly."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"The backup is the most valuable feature. It also makes storage very easy."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The product's deployment process was straightforward."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The ease of use is the best feature of the product."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"It takes much time to verify and consolidate images for backups."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"Backups are very slow and time consuming."

"The product is not user-friendly."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"The tool doesn't provide cloud integration in India."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The solution is expensive."

"There is an annual license required for this solution and it is priced well."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The solution is not very expensive, but it is not cheap."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"As an MSP partner, I believe that the prices are fair."

"I do not work with the pricing or licensing issues of the solution for our organization."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."