Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"The product's deployment process was straightforward."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"Easy restoration and the solution works quickly."

"The data protection functionality is the most valuable feature of this solution."

"The solution has no limitations because it does backup for Linux and Windows."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"I like the tool's speed."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"The solution can improve by allowing older versions to support the latest version of the OS."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"It takes much time to verify and consolidate images for backups."

"The tool doesn't provide cloud integration in India."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"The solution is very expensive."

"The price of StorageCraft ShadowProtect is competitive in the market."

"As an MSP partner, I believe that the prices are fair."

"The price of this product is high and it should be lower."

"Pricing is most likely comparable."

"I feel that the product is fairly priced."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The solution is not very expensive, but it is not cheap."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."