Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"It's simple to set up."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"Easy restoration and the solution works quickly."

"The most valuable feature of Arcserve UDP is its decompression capability."

"I would recommend it if there is a general case."

"The product's deployment process was straightforward."

"The most valuable feature is the duplication."

"The most valuable feature is the backups."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"The support could be more knowledgeable and faster."

"The solution can improve by allowing older versions to support the latest version of the OS."

"The technical support of the product is an area of concern where improvements are required."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"As an MSP partner, I believe that the prices are fair."

"There is an annual license required for this solution and it is priced well."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The solution is very expensive."

"The solution is priced well compared to other solutions."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."