Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"Our customers are happy with the product’s functionality."

"Easy restoration and the solution works quickly."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"It's simple to set up."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"One of the things that I do like about it is that it has a very good deduplication feature."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"I like the tool's speed."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"They could work on their marketing approach. I don't see many people leveraging it."

"The support could be more knowledgeable and faster."

"Licensing can be quite difficult."

"Backups are very slow and time consuming."

"A lot of their new technologies are not very good."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"It is approximately $400 to purchase a virtual service outright."

"I do not work with the pricing or licensing issues of the solution for our organization."

"The solution is very expensive."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The solution is priced well compared to other solutions."

"Pricing is most likely comparable."

"There is an annual license required for this solution and it is priced well."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."