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ArcSight Analytics vs ArcSight Logger comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ArcSight Analytics
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
User Entity Behavior Analytics (UEBA) (14th)
ArcSight Logger
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
Log Management (29th)
 

Mindshare comparison

ArcSight Analytics and ArcSight Logger aren’t in the same category and serve different purposes. ArcSight Analytics is designed for User Entity Behavior Analytics (UEBA) and holds a mindshare of 1.5%, up 1.4% compared to last year.
ArcSight Logger, on the other hand, focuses on Log Management, holds 0.9% mindshare, down 1.4% since last year.
User Entity Behavior Analytics (UEBA)
Log Management
 

Featured Reviews

Syed Ubaid Ali Jafri - PeerSpot reviewer
It has improved our system and network policy monitoring
They should improve on the following: * Timely resolution of issues and proper support once a ticket has been generated. * Systems appearing on the network which are not part of the domain controller. These should be monitored. * Inactive connections from servers, which are upgraded or downgraded within a VM, should be automatically revoked. * Logger monitoring should be separated from ESM monitoring. * Ability to integrate with cloud-based applications and monitor cloud-based events. * Ability to log and notify tailored rules via SMS/email. * Provide more ArcSight training and workshops.
Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features is the alerts."
"This solution makes it easy to create use cases, and it is easy to move queries from use cases to the report to the dashboard."
"Less resource consumption in terms of memory and processing."
"Allows multiple integrations with multiple systems in a stable and flexible fashion."
"The two most valuable features of this solution are its stability and scalability."
"The features I have found most valuable are it capabilities for behavioral analytics and anomaly detection."
"The most valuable feature is the log monitoring."
"The data collection and the integration with different products are valuable features."
"The machine learning is a good feature."
"The solution provides information about the risk factors."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It is one of the best products available in the market."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
 

Cons

"[There is] complexity in maintaining it and managing it. It's not easy to use. It requires a lot of training."
"The customer service could be improved, and additional integrations with other APIs could be added."
"Currently, there are no compatible connectors for this solution, which means we have to depend on FlexConnectors."
"The reporting and the way it is worded needs to be improved in future releases. The dashboards are quite poorly designed."
"I would like to see integration with automation products, such as Phantom Automation."
"ArcSight's features that can be improved include anything related to its visualization capabilities and user friendliness."
"I would like to see orchestration."
"I faced stability issues with Windows Operating System. The installed connectors hang if they remain idle for a long period of time."
"The initial setup was a little bit complex."
"It would be better if the product is cheaper."
"In the next release, I want to see more intelligence."
"We find that the search and access functionality is quite slow."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"We have had problems with archiving."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"It is really difficult to work in ArcSight Logger, as it is very slow."
 

Pricing and Cost Advice

"My customers pay a yearly licensing fee for ArcSight Analytics."
"This solution is expensive."
"It can range between $30,000 and $40,000 USD, and can go up to $500,000 and $600,000 USD."
"ArcSight Analytics is a bit expensive compared with other tools in terms of licensing costs, training, hardware implementation, and support."
"The monthly licensing fee is around $20,000. There aren't any costs in addition to the standard licensing fee."
"In addition to the costs of standard licensing fees, there is the cost of labor for maintenance."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"ArcSight is an expensive solution."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"The pricing is quite harsh."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
16%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about ArcSight Analytics?
ArcSight Analytics is used to get a deeper insight and threat analysis about the network.
What is your experience regarding pricing and costs for ArcSight Analytics?
My customers pay a yearly licensing fee for ArcSight Analytics.
What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
 

Comparisons

 

Also Known As

ArcSight User Behavior Analytics, ArcSight UBA
Micro Focus Arcsight Logger, HPE Arcsight Logger
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
China Merchants Bank, Bank AlJazira, Banca Intesa
Find out what your peers are saying about IBM, Exabeam, Rapid7 and others in User Entity Behavior Analytics (UEBA). Updated: November 2024.
816,406 professionals have used our research since 2012.