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ArcSight Logger pros and cons

Vendor: OpenText
3.9 out of 5
692 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

ArcSight Logger enables detailed customization, including use case scripting and dashboard personalization.
It offers robust scalability, capable of managing high volumes of data across layers.
Features such as user behavior analytics enhance security through efficient event management and threat detection.
It provides detailed visibility into system events, valuable for intricate analysis and monitoring.
Includes machine learning capabilities that contribute to its efficient log management and security analytics.

CONS

Logger indexing and searching speed for certain queries could be improved.
ArcSight Logger is complex and requires in-depth knowledge to manage efficiently.
Technical support is rated only 5 out of 10, indicating it is not satisfactory.
Maintenance settings and integration with other systems need enhancement.
The cost of ArcSight Logger is high and should be reduced.
 

ArcSight Logger Pros review quotes

Hassan Moussafir - PeerSpot reviewer
Jan 27, 2020
It's an efficient solution.
reviewer1625799 - PeerSpot reviewer
Jul 16, 2021
It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data.
it_user915744 - PeerSpot reviewer
Mar 12, 2019
The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution.
Learn what your peers think about ArcSight Logger. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
AR
Aug 11, 2019
In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating.
it_user1141698 - PeerSpot reviewer
Feb 21, 2020
In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer.
reviewer1290066 - PeerSpot reviewer
Feb 17, 2020
It's a robust, mature product and you can do some really complex operations and analytics.
Olajide Olusegun - PeerSpot reviewer
Feb 9, 2023
ArcSight's robustness is its most valuable feature.
Subhadip Pakrashi - PeerSpot reviewer
Feb 19, 2024
It is one of the best products available in the market.
HF
Sep 16, 2019
The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive.
FD
Apr 9, 2024
Our return on investment for implementing ArcSight Logger over the past 12 months has been positive.
 

ArcSight Logger Cons review quotes

Hassan Moussafir - PeerSpot reviewer
Jan 27, 2020
The console in older versions is not user-friendly.
reviewer1625799 - PeerSpot reviewer
Jul 16, 2021
It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult.
it_user915744 - PeerSpot reviewer
Mar 12, 2019
The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved.
Learn what your peers think about ArcSight Logger. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
AR
Aug 11, 2019
I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this.
it_user1141698 - PeerSpot reviewer
Feb 21, 2020
I would rate the technical support only 5 out of 10. The technical support is not satisfactory.
reviewer1290066 - PeerSpot reviewer
Feb 17, 2020
You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose.
Olajide Olusegun - PeerSpot reviewer
Feb 9, 2023
Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use.
Subhadip Pakrashi - PeerSpot reviewer
Feb 19, 2024
It would be better if the product is cheaper.
HF
Sep 16, 2019
The solution should make it possible to integrate network analysis features.
FD
Apr 9, 2024
We find that the search and access functionality is quite slow.