ArcSight Logger vs Graylog comparison

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ArcSight Logger

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Graylog are prominent competitors in the log management solutions market. ArcSight Logger tends to have an advantage with its strong security features, while Graylog is noted for its user-friendly architecture and flexibility.

Features: ArcSight Logger stands out for its robust compliance and security features, reliable threat detection, and data integrity. These attributes make it suitable for enterprises facing strict regulatory demands. On the other hand, Graylog is known for its ease of customization, integration capabilities, and user-friendly interface, which appeals to organizations seeking agile, adaptable solutions.

Room for Improvement: ArcSight Logger could improve its integration options, streamline its processes, and enhance its user interface for better adaptability. Graylog needs more comprehensive documentation, improved troubleshooting capabilities, and enhanced user support to streamline operations.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for a structured deployment process but may lack flexibility during implementation. Its customer service is reliable but may not be flexible enough for all users. Graylog offers an easy and simple deployment process, leading to faster setup but needs improvement in response times and detailed customer support.

Pricing and ROI: ArcSight Logger's initial setup cost is high, but users justify this with its strong ROI supported by its extensive feature set. Graylog offers a cost-effective solution, being particularly appealing with its open-source option, though users sometimes note a longer timeline for ROI realization as they configure it to their specific requirements.

To learn more, read our detailed ArcSight Logger vs. Graylog Report (Updated: July 2025).

ArcSight Logger vs. Graylog

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

24th

Average Rating

7.8

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Graylog

Ranking in Log Management

15th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of Graylog is 6.5%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

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Ivan Kokalovic

DevOps Engineer at Proton Technologies

Facilitates backend service monitoring with efficient log retrieval and API flexibility

Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline. It boosts the knowledge of sales and customer support teams by allowing them to see the backend operations without needing to read the code. Its API is flexible for visualization, and its powerful search engine efficiently handles large volumes of log data. Moreover, its stability, fast search capabilities, and compatibility with languages like ANSI SQL enhance its utility in IT infrastructure.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."

"It's a robust, mature product and you can do some really complex operations and analytics."

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

"The machine learning is a good feature."

"ArcSight Logger is very stable and useful for customers."

"ArcSight provides the basic information that we want."

"The technical support team is good...It is a scalable solution."

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."

More ArcSight Logger pros

"We're using the Community edition, but I know that it has really good dashboarding and alerts."

"Real-time UDP/GELF logging and full text-based searching."

"I am very proud of how very stable the solution is."

"Everything stands out as valuable, including the fact that I can quantify and qualify the logs, create pipelines and process the logs in any way I like, and create charts or data maps."

"Open source and user friendly."

"It has data adapters and lookup tables that utilize HTTP calls to APIs."

"The solution's most valuable feature is its new interface."

"The product is scalable. The solution is stable."

More Graylog pros

Cons

"We have had problems with archiving."

"ArcSight Logger doesn't have features for user or customer behavior analysis."

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"It is really difficult to work in ArcSight Logger, as it is very slow."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"I would like to see better scheduling in the next release of this solution."

"The solution must provide readymade connectors for different applications."

"The console in older versions is not user-friendly."

More ArcSight Logger cons

"Dashboards, stream alerts and parsing could be improved."

"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."

"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."

"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."

"When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work."

"Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest."

"I would like to see a default dashboard widget that shows the topology of the clusters defined for the graylog install."

"Graylog needs to improve their authentication. Also, the fact that Graylog displays logs from the top down is just ridiculous."

More Graylog cons

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."

"ArcSight is an expensive solution."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"We have a lifetime license, so we don't pay a monthly fee."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"The pricing is quite harsh."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"If you want something that works and do not have the money for Splunk or QRadar, take Graylog."

"I use the free version of Graylog."

"Consider Enterprise support if you have atypical needs or setup requirements."

"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."

"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."

"We're using the Community edition."

"It's an open-source solution that can be used free of charge."

"You get a lot out-of-the-box with the non-enterprise version, so give it a try first."

More Graylog pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

15%

Government

Educational Organization

Computer Software Company

17%

Comms Service Provider

10%

Government

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

What do you like most about Graylog?

The product is scalable. The solution is stable.

What is your experience regarding pricing and costs for Graylog?

I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...

What needs improvement with Graylog?

An improvement I would suggest is in Graylog's user interface, such as allowing for font size adjustments. A potential enhancement could be the integration with Ollama to run large language models ...

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Product Reports

ArcSight Logger

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

Graylog2

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Graylog is purpose-built to deliver the best log collection, storage, enrichment, and analysis. Graylog is:

Considerably faster analysis speeds.
More robust and easier-to-use analysis platform.
Simpler administration and infrastructure management.
Lower cost than alternatives.
Full-scale customer service.
No expensive training or tool experts required.

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur

ArcSight Logger vs. Graylog