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ArcSight Logger vs Graylog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
29th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Graylog
Ranking in Log Management
18th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, down from 1.4% compared to the previous year. The mindshare of Graylog is 6.6%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Andrey Mostovykh - PeerSpot reviewer
Real-time analysis, easy setup, and open source
We stopped using it for analytics because of its price, and at the moment, we are using it mostly for log centralization. If you use it with high traffic for analytical purposes, as well as for the logs, the infrastructure costs are unbelievable. Graylog is a great product backed by Elasticsearch as the storage and query engine. It is just an interface on top of Elasticsearch and some Elasticsearch management. The indexes that are kept in Elasticsearch are managed by Graylog software. Elasticsearch is a decent product, but it's very infrastructure-heavy. It requires lots of resources, and if you make a mistake with provisioning, you are likely to not get a cluster back. We had a couple of outages like that, and we hated that. So, we ended up over-provisioning resources just to avoid such situations from happening. If you have a whole team trying to fix the Graylog instance for two days, that's a bit too much. That may be my Norwegian take on it, but the engineering resources are expensive. It's better to just provision the infrastructure. Overall, the product is great, and the features are just fine, but the infrastructure cost is what is killing it. The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic. I'm not sure if they can improve the infrastructure cost with the way Elasticsearch is. If they keep using Elasticsearch, maybe there are some opportunities there, or they can support other backends with cheaper storage. They could have a different backend to replace Elasticsearch or do some tweaks to Elasticsearch to reduce the costs. There could be partial parsing of logs or parsing on demand so that when you write data through Graylog to Elasticsearch, it doesn't need to crunch in every detail requiring that much CPU.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"It is one of the best products available in the market."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"It's a robust, mature product and you can do some really complex operations and analytics."
"It's an efficient solution."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"ArcSight's robustness is its most valuable feature."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
"The ability to write custom alerts is key to information security and compliance."
"The build is stable and requires little maintenance, even compared to some extremely expensive products."
"We're using the Community edition, but I know that it has really good dashboarding and alerts."
"Open source and user friendly."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"This had increased productivity for the dev and support teams, because we are directly notifying them."
"The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed."
 

Cons

"The initial setup was a little bit complex."
"In the next release, I want to see more intelligence."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The solution must provide readymade connectors for different applications."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"We find that the search and access functionality is quite slow."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."
"More customization is always useful."
"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."
"There should be some user groups and an auto sign-in feature.​"
"Its scalability gets complicated when we have to update or edit multiple nodes."
"I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."
"Graylog needs to improve their authentication. Also, the fact that Graylog displays logs from the top down is just ridiculous."
 

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"ArcSight is an expensive solution."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"The pricing is quite harsh."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
"Consider Enterprise support if you have atypical needs or setup requirements.​"
"We're using the Community edition."
"I am using a community edition. I have not looked at the enterprise offering from Graylog."
"I use the free version of Graylog."
"Having paid official support is wise for projects."
"It's an open-source solution that can be used free of charge."
"We are using the free version of the product. However, the paid version is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
16%
Government
10%
Manufacturing Company
6%
Computer Software Company
17%
Comms Service Provider
9%
Government
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What do you like most about Graylog?
The product is scalable. The solution is stable.
What is your experience regarding pricing and costs for Graylog?
We are using the free version of the product. However, the paid version is expensive.
What needs improvement with Graylog?
Since it's a free tool, I don't have much to say. Troubleshooting is important to me. The initial setup is complex. I hope to see improvements in Graylog for more interactivity, user-friendliness, ...
 

Comparisons

 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Graylog2
 

Learn More

 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about ArcSight Logger vs. Graylog and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.