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ArcSight Logger vs Graylog Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
45th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Graylog Enterprise
Ranking in Log Management
8th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of Graylog Enterprise is 4.1%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Graylog Enterprise4.1%
ArcSight Logger0.9%
Other95.0%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
NC
Security Officer at JSC "Moldtelecom" S.A.
Log analysis has become clearer and faster but visualization and extensibility still need work
The problem was with the complexity and the cost to add extensions. We found this very expensive to buy another version with additional features. I think that Graylog Enterprise does not have customizable dashboards. I did not see them in Graylog Enterprise because most of the time we used the open source free version, which is limited. I think Graylog Enterprise should improve some things that they have in the paid version and perhaps provide users with a menu that gives examples of parsing logs and draws graphics so that people do not need to improve another system such as Grafana. This would be interesting. When it comes to functionalities, I found the log management in Graylog Enterprise acceptable. It is very simple to use and to collect logs. It has support for different protocols and different ports, and the sidecar is easy to use. However, in visualization, I think it needs to be much better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's an efficient solution."
"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"It's a robust, mature product and you can do some really complex operations and analytics."
"It provides in-depth information on business activities once we log into the system."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"It has data adapters and lookup tables that utilize HTTP calls to APIs."
"Real-time UDP/GELF logging and full text-based searching."
"The ability to write custom alerts is key to information security and compliance."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview."
"I am very proud of how very stable the solution is."
"Graylog is very handy."
"The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed."
 

Cons

"In the next release, I want to see more intelligence."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The solution must provide readymade connectors for different applications."
"I would like to see better scheduling in the next release of this solution."
"We have had problems with archiving."
"ArcSight Logger doesn't have features for user or customer behavior analysis."
"The platform is quite expensive. They should reduce its cost."
"The documentation for Graylog Enterprise can be improved, as this has been a pain point."
"Its scalability gets complicated when we have to update or edit multiple nodes."
"I would like to see some kind of visualization included in Graylog."
"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."
"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
"Graylog can improve the index rotation as it's quite a complex solution."
"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."
"The area in Graylog that needs to be improved or enhanced would be the integrations."
 

Pricing and Cost Advice

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"The pricing is quite harsh."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight is an expensive solution."
"We have a lifetime license, so we don't pay a monthly fee."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"We are using the free version of the product. However, the paid version is expensive."
"I use the free version of Graylog."
"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."
"It's an open-source solution that can be used free of charge."
"Having paid official support is wise for projects."
"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."
"I am using a community edition. I have not looked at the enterprise offering from Graylog."
"We're using the Community edition."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
8%
Marketing Services Firm
8%
Manufacturing Company
7%
Computer Software Company
13%
Comms Service Provider
11%
University
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your experience regarding pricing and costs for Graylog?
I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...
What needs improvement with Graylog?
I do not have any specific examples or numbers, such as time saved or incidents to share. Currently, I have no suggestions for how Graylog Enterprise can be improved, as there are no pain points or...
What is your primary use case for Graylog?
Graylog Enterprise is the logging and management tool we initially used, but later we stopped using it and switched to Loki, Grafana Loki for the logs. Eventually, we moved back to Graylog Enterpri...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Graylog2
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about ArcSight Logger vs. Graylog Enterprise and other solutions. Updated: March 2026.
883,760 professionals have used our research since 2012.