ArcSight Logger vs Graylog Enterprise comparison

OpenText and Graylog are both solutions in the Log Management category. OpenText is ranked #45 with an average rating of 6.8, while Graylog is ranked #9 with an average rating of 7.4. OpenText holds a 0.9% mindshare in Log Management, compared to Graylog’s 5.0% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 95% of Graylog users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,430 Views
1,430 Comparison Views

81% willing to recommend

Graylog Enterprise

Read 24 Graylog Enterprise reviews

7,823 Views
7,823 Comparison Views

95% willing to recommend

ArcSight Logger

Graylog Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 14, 2025

ArcSight Logger and Graylog Enterprise compete in the log management and SIEM category. ArcSight Logger holds an edge due to its scalability, flexible log collecting options, and strong integration capabilities, making it preferred by users requiring a comprehensive SIEM solution.

Features: ArcSight Logger is beneficial for large enterprises due to its scalability and flexible log collecting options, providing robust security analytics and an extensive integration with ArcSight SIEM. Graylog Enterprise offers easy customization, efficient search capabilities, and beneficial alerting functionalities, with its open-source nature making it a cost-effective solution.

Room for Improvement: ArcSight Logger could improve its threat analytics and simplify its interface for better usability. Connectivity with legacy and HP network devices presents challenges, and users need faster technical support and an updated interface. Graylog Enterprise could enhance alert flexibility and documentation quality, with room for improved integration and performance optimization to reduce infrastructure costs.

Ease of Deployment and Customer Service: ArcSight Logger is applicable for on-premises deployment, while Graylog Enterprise offers flexibility with both on-premise and hybrid cloud options. ArcSight Logger's technical support has mixed reviews, with users noting slower response times, whereas Graylog Enterprise's community and documentation resources receive positive feedback for support effectiveness.

Pricing and ROI: ArcSight Logger is considered costly due to complex licensing, but it delivers a positive ROI owing to its comprehensive features that support security compliance. Graylog Enterprise's open-source approach presents a cost-effective solution for smaller deployments, though the paid version can be expensive for larger needs. Nonetheless, its ease of use and feature set enhance ROI for its users.

To learn more, read our detailed ArcSight Logger vs. Graylog Enterprise Report (Updated: December 2025).

Buyer's Guide

ArcSight Logger vs. Graylog Enterprise

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

45th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Graylog Enterprise

Ranking in Log Management

9th

Average Rating

8.0

Reviews Sentiment

5.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of Graylog Enterprise is 5.0%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
Graylog Enterprise	5.0%
ArcSight Logger	0.9%
Other	94.1%

Log Management

Featured Reviews

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

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NicolaeCIornii

Security Officer at JSC "Moldtelecom" S.A.

Log analysis has become clearer and faster but visualization and extensibility still need work

The problem was with the complexity and the cost to add extensions. We found this very expensive to buy another version with additional features. I think that Graylog Enterprise does not have customizable dashboards. I did not see them in Graylog Enterprise because most of the time we used the open source free version, which is limited. I think Graylog Enterprise should improve some things that they have in the paid version and perhaps provide users with a menu that gives examples of parsing logs and draws graphics so that people do not need to improve another system such as Grafana. This would be interesting. When it comes to functionalities, I found the log management in Graylog Enterprise acceptable. It is very simple to use and to collect logs. It has support for different protocols and different ports, and the sidecar is easy to use. However, in visualization, I think it needs to be much better.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is one of the best products available in the market."

"It's an efficient solution."

"We haven't had any crashes or bugs. It is stable."

"The technical support team is good...It is a scalable solution."

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

"ArcSight provides the basic information that we want."

More ArcSight Logger pros

"Open source and user friendly."

"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."

"Message forwarding through the in-built module."

"Troubleshooting is straightforward with Graylog Enterprise."

"Real-time UDP/GELF logging and full text-based searching."

"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."

"Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline."

"The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed."

More Graylog Enterprise pros

Cons

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"We have had problems with archiving."

"I would like to see better scheduling in the next release of this solution."

"The product's connectors should work better and the user manuals need an update."

"The console in older versions is not user-friendly."

"We find that the search and access functionality is quite slow."

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

"In the next release, I want to see more intelligence."

More ArcSight Logger cons

"With technical support, you are on your own without an enterprise license."

"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."

"I would like to see a default dashboard widget that shows the topology of the clusters defined for the graylog install."

"Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest."

"There are many other applications in the market that influenced my rating reduction."

"When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work."

"Graylog needs to improve their authentication. Also, the fact that Graylog displays logs from the top down is just ridiculous."

"I hope to see improvements in Graylog for more interactivity, user-friendliness, and creating alerts. The initial setup is complex."

More Graylog Enterprise cons

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."

"The pricing is quite harsh."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"ArcSight is an expensive solution."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"We have a lifetime license, so we don't pay a monthly fee."

"I use the free version of Graylog."

"Consider Enterprise support if you have atypical needs or setup requirements."

"We're using the Community edition."

"Having paid official support is wise for projects."

"We are using the free version of the product. However, the paid version is expensive."

"I am using a community edition. I have not looked at the enterprise offering from Graylog."

"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."

"You get a lot out-of-the-box with the non-enterprise version, so give it a try first."

More Graylog Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Healthcare Company

Computer Software Company

14%

Comms Service Provider

11%

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	5
Large Enterprise	9

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

See all answers

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

See all answers

What is your experience regarding pricing and costs for Graylog?

I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...

See all answers

What needs improvement with Graylog?

I do not have any specific examples or numbers, such as time saved or incidents to share. Currently, I have no suggestions for how Graylog Enterprise can be improved, as there are no pain points or...

See all answers

What is your primary use case for Graylog?

Graylog Enterprise is the logging and management tool we initially used, but later we stopped using it and switched to Loki, Grafana Loki for the logs. Eventually, we moved back to Graylog Enterpri...

See all answers

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Compared 6% of the time

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Compared 4% of the time

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Compared 20% of the time

syslog-ng vs Graylog Enterprise

Compared 9% of the time

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Compared 6% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

ArcSight Logger

January 2026

Download ArcSight Logger product report

Buyer's Guide

Graylog Enterprise

January 2026

Download Graylog Enterprise product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

Graylog2

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Graylog Enterprise, recognized for log collection, real-time search, and enriched data handling, offers an open-source framework that integrates seamlessly with Elasticsearch. Its user-centric interface streamlines data correlation and log aggregation, supporting both backend services and comprehensive monitoring needs.

Graylog Enterprise stands out for its stability and powerful log management capabilities, facilitating efficient log aggregation, real-time updates, and data analytics. Users benefit from its plugin-based alerting, user-friendly interface, and support for microservices, including Docker integration. The ability to search in detail, flexible API integration, and data enrichment features are highly valued. Challenges include collector application issues, desired visualization enhancements, and authentication integration improvements. Users seek advancements in UI customization, backup functions, and easier rule creation.

What are Graylog Enterprise's most important features?

Log Collection: Efficiently aggregates and handles diverse logs.
Real-Time Search: Provides immediate log data access.
Custom Alerts: Plugin-based alerting for tailored notifications.
Dashboard Enhancements: Improved visualization for data insights.
Data Enrichment: Adds value through detailed log analysis.

What benefits and ROI can users expect?

Audit Trail Support: Essential for compliance in financial sectors.
Security Event Correlation: Enables incident analysis and response.
Faster Issue Identification: Speeds up troubleshooting with detailed visualization.
API Flexibility: Seamless integration across systems and environments.
Comprehensive Monitoring: Centralized log management enhances oversight.

In industrial use, Graylog Enterprise is crucial for audit trailing in financial sectors, facilitating security event identification and error monitoring. Backend teams leverage real-time analytics for swift issue resolution, while developers appreciate the comprehensive log visualization enabled by Docker integration for microservice management.

Graylog

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur

Buyer's Guide

ArcSight Logger vs. Graylog Enterprise

December 2025

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