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ArcSight Logger vs Graylog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
30th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Graylog
Ranking in Log Management
16th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.3% compared to the previous year. The mindshare of Graylog is 6.2%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Andrey Mostovykh - PeerSpot reviewer
Real-time analysis, easy setup, and open source
We stopped using it for analytics because of its price, and at the moment, we are using it mostly for log centralization. If you use it with high traffic for analytical purposes, as well as for the logs, the infrastructure costs are unbelievable. Graylog is a great product backed by Elasticsearch as the storage and query engine. It is just an interface on top of Elasticsearch and some Elasticsearch management. The indexes that are kept in Elasticsearch are managed by Graylog software. Elasticsearch is a decent product, but it's very infrastructure-heavy. It requires lots of resources, and if you make a mistake with provisioning, you are likely to not get a cluster back. We had a couple of outages like that, and we hated that. So, we ended up over-provisioning resources just to avoid such situations from happening. If you have a whole team trying to fix the Graylog instance for two days, that's a bit too much. That may be my Norwegian take on it, but the engineering resources are expensive. It's better to just provision the infrastructure. Overall, the product is great, and the features are just fine, but the infrastructure cost is what is killing it. The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic. I'm not sure if they can improve the infrastructure cost with the way Elasticsearch is. If they keep using Elasticsearch, maybe there are some opportunities there, or they can support other backends with cheaper storage. They could have a different backend to replace Elasticsearch or do some tweaks to Elasticsearch to reduce the costs. There could be partial parsing of logs or parsing on demand so that when you write data through Graylog to Elasticsearch, it doesn't need to crunch in every detail requiring that much CPU.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The technical support team is good...It is a scalable solution."
"ArcSight's robustness is its most valuable feature."
"ArcSight provides the basic information that we want."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
"Message forwarding through the in-built module."
"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
"Graylog is very handy."
"It has data adapters and lookup tables that utilize HTTP calls to APIs."
"What I like about Graylog is that it's real-time and you have access to the raw data. So, you ingest it, and you have access to every message and every data item you ingest. You can then build analytics on top of that. You can look at the raw data, and you can do some volumetric estimations, such as how big traffic you have, how many messages of data of a type you have, etc."
"We run a containerized microservices environment. Being able to set up streams and search for errors and anomalies across hundreds of containers is why a log aggregation platform like Graylog is valuable to us."
"I am very proud of how very stable the solution is."
 

Cons

"We find that the search and access functionality is quite slow."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"It would be better if the product is cheaper."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The solution should make it possible to integrate network analysis features."
"The platform is quite expensive. They should reduce its cost."
"I would like to see better scheduling in the next release of this solution."
"Its scalability gets complicated when we have to update or edit multiple nodes."
"More customization is always useful."
"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."
"I would like to see some kind of visualization included in Graylog."
"Lacks sufficient documentation."
"When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work."
"Graylog can improve the index rotation as it's quite a complex solution."
"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
 

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"We have a lifetime license, so we don't pay a monthly fee."
"ArcSight is an expensive solution."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"The pricing is quite harsh."
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."
"We're using the Community edition."
"If you want something that works and do not have the money for Splunk or QRadar, take Graylog.​​"
"I use the free version of Graylog."
"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."
"Consider Enterprise support if you have atypical needs or setup requirements.​"
"I am using a community edition. I have not looked at the enterprise offering from Graylog."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
16%
Government
9%
Manufacturing Company
7%
Computer Software Company
17%
Comms Service Provider
10%
Government
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What do you like most about Graylog?
The product is scalable. The solution is stable.
What is your experience regarding pricing and costs for Graylog?
We are using the free version of the product. However, the paid version is expensive.
What needs improvement with Graylog?
When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work. P...
 

Comparisons

 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Graylog2
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about ArcSight Logger vs. Graylog and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.