ArcSight Logger vs Dynatrace comparison

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ArcSight Logger

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Dynatrace compete in the IT operations management category. Dynatrace often has the upper hand with its advanced feature set that justifies its higher cost over ArcSight Logger.

Features: ArcSight Logger offers robust log management, key security event monitoring, and attractive affordability for users prioritizing cost-efficiency. Dynatrace boasts application performance monitoring, AI-driven problem detection, and insightful analytics, appealing to those seeking comprehensive solutions despite higher pricing.

Room for Improvement: ArcSight Logger could improve its intuitive search functionality, integration options, and user interface. Dynatrace users wish for enhanced customization capabilities, a simplified configuration process, and reduced complexity during initial setup.

Ease of Deployment and Customer Service: ArcSight Logger features a straightforward deployment process but needs better customer service responsiveness. Dynatrace provides robust support, easing deployment challenges, although initial complexity can be a hurdle.

Pricing and ROI: ArcSight Logger is appealing with lower setup costs, ideal for budget-conscious users. Dynatrace offers substantial returns with advanced monitoring capabilities, considered worth its higher initial cost for long-term value and comprehensive solutions.

To learn more, read our detailed ArcSight Logger vs. Dynatrace Report (Updated: March 2025).

ArcSight Logger vs. Dynatrace

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

31st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Dynatrace

Ranking in Log Management

4th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

345

Ranking in other categories

Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)

Mindshare comparison

As of March 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of Dynatrace is 5.3%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."

"It's a robust, mature product and you can do some really complex operations and analytics."

"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."

"The machine learning is a good feature."

"It is one of the best products available in the market."

"It provides in-depth information on business activities once we log into the system."

"ArcSight's robustness is its most valuable feature."

More ArcSight Logger pros

"Dynatrace is capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected."

"Dynatrace positively impacts my organization in various ways."

"Google says is that you have a number of things on which you should measure your performance. One is if there's an error or not. Dynatrace tells you whether is an error or not. Second is saturation, whether something is getting saturated. You should be aware of what is getting saturated. Dynatrace even tells you that. The third is if there is a latency. Network latency is also told to me by Dynatrace."

"Their support system is good. I would rate them at 9.5 out of ten."

"Dynatrace has multiple features that I need, but I love that you can analyze traffic, including any bottlenecks. I also find the tool user-friendly and has an easy-to-navigate interface."

"They have quick answers for scalability."

"One of the most valuable features of Dynatrace is that it offers good visibility. It's better than other APM tools. You're not required to use a different technology when you have Dynatrace because it will work whether you're hosting it on Windows or Linux."

"Being able to drill down into the PurePaths to get to a solution is key for us."

More Dynatrace pros

Cons

"The initial setup was a little bit complex."

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."

"The next release should have AI capabilities."

"The solution must provide readymade connectors for different applications."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

"It is really difficult to work in ArcSight Logger, as it is very slow."

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

More ArcSight Logger cons

"In AppMon, the performance could be improved. That is the one thing I am most interested in."

"The mobile app provided by Dynatrace could be improved, especially the DCR mobile app because it does not have some of the basic functions, like push notifications or even customized reports."

"The other feature that Dynatrace should have is - from what I see in Dynatrace in our PoC - when you auto-upgrade the agents, the JVM or the application has to be restarted. But if you have something like an "auto-attach" feature, to attach the agent for the running process, it would not require a JVM restart. That would be nicer. That is a killer point."

"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."

"A useful addition for known issues would be the ability to automatically perform certain activities as a first attempt to resolve issues which are creating a problem."

"The only challenge is that it's an extensive tool that requires a significant amount of time to learn."

"The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration."

"Every time we spin up an EC2 instance, we have to slap an agent on it and that is more work. So, if it could go agentless, that would be great."

More Dynatrace cons

Pricing and Cost Advice

"ArcSight is an expensive solution."

"The pricing is quite harsh."

"I would rate the product a seven out of ten since it's an enterprise product."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"We have a lifetime license, so we don't pay a monthly fee."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."

"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."

"Dynatrace is an expensive solution."

"The limitations I see are more to do - and maybe it's because of the nature of the job I have - but they have to do with pricing. It's a little bit pricey. It's a very good tool. It's worth the price, to a certain degree. But it's hard to justify when it's that costly."

"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for."

"As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."

"Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."

"There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there."

More Dynatrace pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

16%

Government

Educational Organization

36%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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Product Reports

ArcSight Logger

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

ArcSight Logger vs. Dynatrace