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ArcSight Logger vs syslog-ng comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
syslog-ng
Ranking in Log Management
19th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of syslog-ng is 2.7%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
RyanVargas - PeerSpot reviewer
It's a user-friendly open-source solution that can replace or augment a commercial product in some cases
I rate syslog-ng 10 out of 10. It's free and easy to use. It has built-in tools that help us index the various logs sent to it. It's a solid log product. If you're looking for a SIEM solution, syslog-ng will work as a stopgap measure at beginning of the project. It can also work as an injector for a true SIEM solution. You can send all the logs to syslog-ng and forward all the data to the SIEM solution after you've cleaned up the data and got the pertinent information. It's a good front end for a commercial SIEM solution, which becomes more expensive as you load more data into it. I would highly recommend syslog-ng for that use case. However, if you lack the expertise, you might need to go with a cloud-based SIEM instead. You need some in-house expertise or an outside consultant to manage it and set it up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"It is one of the best products available in the market."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"It provides in-depth information on business activities once we log into the system."
"The machine learning is a good feature."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."
"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
"The ability to extract and store the logs is the most valuable feature of syslog-ng."
"Syslog-ng has a separate config file in addition to the core configuration."
 

Cons

"The platform is quite expensive. They should reduce its cost."
"The solution must provide readymade connectors for different applications."
"The console in older versions is not user-friendly."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"We have had problems with archiving."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"I would like to see better scheduling in the next release of this solution."
"The product's connectors should work better and the user manuals need an update."
"The filtering has room for improvement."
"There is always the potential for additional integration and protocol extensions."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
"There is room for improvement in terms of observability."
"It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals."
 

Pricing and Cost Advice

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"The pricing is quite harsh."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"ArcSight is an expensive solution."
"Syslog-ng is a free open-source solution."
"Syslog-ng is open-source."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
16%
Government
8%
Educational Organization
6%
Government
13%
Computer Software Company
13%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What do you like most about syslog-ng?
For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior.
What is your experience regarding pricing and costs for syslog-ng?
The pricing is in the middle. I would rate the pricing a six out of ten, with one being expensive and ten being cheap.
What needs improvement with syslog-ng?
There is room for improvement in terms of observability. Additionally, a possible new feature could be Kafka integration.
 

Comparisons

 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Tecnocom, University of Victoria, University of Exeter, Datapath
Find out what your peers are saying about ArcSight Logger vs. syslog-ng and other solutions. Updated: March 2025.
842,592 professionals have used our research since 2012.