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ArcSight Logger vs SolarWinds Kiwi Syslog Server comparison

OpenText and SolarWinds are both solutions in the Log Management category. OpenText is ranked #24 with an average rating of 7.4, while SolarWinds is ranked #23 with an average rating of 8.5. OpenText holds a 0.7% mindshare in Log Management, compared to SolarWinds’s 1.6% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 85% of SolarWinds users who would recommend it.
ArcSight Logger
Read 32 ArcSight Logger reviews
  • 1,322 Views
  • 1,322 Comparison Views
81% willing to recommend
SolarWinds Kiwi Syslog Server
Read 7 SolarWinds Kiwi Syslog Server reviews
  • 2,786 Views
  • 2,758 Comparison Views
85% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and SolarWinds Kiwi Syslog Server compete in the log management and analysis category. SolarWinds Kiwi Syslog Server seems to take the upper hand due to its straightforward setup and competitive pricing, while ArcSight Logger is favored by those requiring advanced data analysis capabilities.

Features: ArcSight Logger is known for its powerful log management, comprehensive data analysis, and suitability for large-scale operations. SolarWinds Kiwi Syslog Server is recognized for its simplicity, efficiency in handling syslog management tasks, and lightweight nature, which make it attractive for smaller businesses or simpler environments.

Room for Improvement: ArcSight Logger users suggest enhancements in ease of use, reduction in interface complexity, and more user-friendly design. SolarWinds Kiwi Syslog Server could improve by adding advanced features, offering more integrations, and expanding its capabilities for enterprise environments.

Ease of Deployment and Customer Service: ArcSight Logger requires a more involved deployment process, appreciated for deep integration and customization, with customer service experiences reported as satisfactory. SolarWinds Kiwi Syslog Server offers quick deployment and straightforward configuration, with an intuitive setup process and customer service noted as responsive and helpful.

Pricing and ROI: ArcSight Logger's pricing reflects its extensive features, perceived as high for some users without a strong ROI. SolarWinds Kiwi Syslog Server provides competitive pricing with a favorable ROI, particularly for smaller-scale applications where cost-effectiveness and simplicity are advantageous.

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To learn more, read our detailed ArcSight Logger vs. SolarWinds Kiwi Syslog Server Report (Updated: July 2025).
Buyer's Guide
ArcSight Logger vs. SolarWinds Kiwi Syslog Server
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SolarWinds Kiwi Syslog Server
Ranking in Log Management
23rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of SolarWinds Kiwi Syslog Server is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Read full review
Muhammad Anas - PeerSpot reviewer
Shows login failures and server issues but search functions and filters could be improved
Kiwi Syslog shows login failures and server issues. I'm using version 9.8.1. It's deployed on-premises. There are four people in my organization who are using this solution. They're all infrastructure engineers The best thing about Kiwi Syslog is that it filters logs into different levels. It's…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"ArcSight provides the basic information that we want."
"ArcSight Logger is very stable and useful for customers."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"It is one of the best products available in the market."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"The technical support team is good...It is a scalable solution."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
More ArcSight Logger pros
"The best thing about Kiwi Syslog is that it filters logs into different levels."
"Simplicity is the most valuable feature."
"The most valuable features of SolarWinds Kiwi Syslog Server include its ability to provide network mapping and deliver information to my customers about their networks through various methods."
"The most valuable feature of SolarWinds Kiwi Syslog Server is its performance and management. Additionally, the solution integrates well."
"I appreciate that with Kiwi Syslog, we can segregate the logs based on the display, such as using different colors and fonts, which helps greatly in identifying logs by their severity."
"I appreciate that with Kiwi Syslog, we can segregate the logs based on the display, such as using different colors and fonts, which helps greatly in identifying logs by their severity."
"Overall, I rate SolarWinds Kiwi Syslog Server ten out of ten."
"We are very happy with the stability of the solution."
More SolarWinds Kiwi Syslog Server pros
 

Cons

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"They are migrating to Splunk because ArcSight Logger doesn't have those features for user or customer behavior analysis."
"The platform is quite expensive. They should reduce its cost."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"I would like to see better scheduling in the next release of this solution."
"We find that the search and access functionality is quite slow."
More ArcSight Logger cons
"I would like to see better search functions and better filters in the next release."
"The Windows log forwarder is not functioning properly."
"There is a need for an on-premises solution, which could lead to easier sales in larger markets."
"I would like to have email notifications for emergency logs."
"I would like to see a more user-friendly and customizable dashboard."
"SolarWinds pricing is perceived as very high in the market, which can be a barrier for many customers."
"SolarWinds Kiwi Syslog Server could improve by reducing the price."
"Technical support could definitely be better."
More SolarWinds Kiwi Syslog Server cons
 

Pricing and Cost Advice

"The pricing is quite harsh."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I would rate the product a seven out of ten since it's an enterprise product."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"ArcSight is an expensive solution."
"We have a lifetime license, so we don't pay a monthly fee."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"We subscribe and pay directly on the website."
"The price of SolarWinds Kiwi Syslog Server could improve."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Government
8%
Educational Organization
7%
Government
16%
Computer Software Company
8%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
See all answers
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
See all answers
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
See all answers
What is your experience regarding pricing and costs for SolarWinds Kiwi Syslog Server?
SolarWinds pricing is perceived as very high in the market, which can be a barrier for many customers.
See all answers
What needs improvement with SolarWinds Kiwi Syslog Server?
The Windows log forwarder is not functioning properly. This is a significant concern, as it led to losing a deal due to the inability to provide Windows logs effectively. It should be more user-fri...
See all answers
What is your primary use case for SolarWinds Kiwi Syslog Server?
Our primary use case for Kiwi Syslog is for gathering logs necessary for auditing purposes.
See all answers
 

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Compared 16% of the time
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Product Reports

Buyer's Guide
ArcSight Logger
July 2025
ArcSight Logger reportDownload ArcSight Logger product report
Buyer's Guide
Log Management
July 2025
SolarWinds Kiwi Syslog Server reportDownload SolarWinds Kiwi Syslog Server product report
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Kiwi Syslog Server
 

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.
OpenText

A syslog server is a logging server that allows for the centralized collection of syslog messages, known as events, from a variety of networking devices such as routers, switches, and firewalls, in addition to servers running a variety of operating systems.

SolarWinds
 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Holy Cross Energy, West Texas A&M University, Medium Enterprise Industrial Manufacturing Company
Buyer's Guide
ArcSight Logger vs. SolarWinds Kiwi Syslog Server
July 2025
Free Report: ArcSight Logger vs. SolarWinds Kiwi Syslog Server
Find out what your peers are saying about ArcSight Logger vs. SolarWinds Kiwi Syslog Server and other solutions. Updated: July 2025.
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