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Arctic Wolf Managed Detection and Response vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Arctic Wolf provides valuable, proactive security by reducing risks, ensuring efficiency, and preventing system downtime with effective training initiatives.
Sentiment score
7.1
Intercept X Endpoint is valued for strong antivirus features, despite mixed financial return experiences due to varying costs.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
 

Customer Service

Sentiment score
8.3
Arctic Wolf's customer service is highly rated for responsiveness and excellent 24/7 technical support, ensuring positive experiences.
Sentiment score
6.6
Intercept X Endpoint's support is praised for knowledge but criticized for slow response times, affecting timely issue resolution.
We have monthly meetings where they help us with network security.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
 

Scalability Issues

Sentiment score
7.8
Arctic Wolf offers scalable, cost-effective security solutions with customizable alerts and seamless integration, ideal for diverse organization sizes.
Sentiment score
7.7
Intercept X Endpoint is scalable for various enterprise sizes, offering easy setup, adaptability, and seamless expansion for growing companies.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
8.6
Arctic Wolf Managed Detection and Response is highly stable, offering reliable performance with minimal downtime and robust 24/7 services.
Sentiment score
8.0
Intercept X Endpoint is stable and reliable; occasional compatibility issues arise, but users consistently report high satisfaction scores.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
 

Room For Improvement

Arctic Wolf MDR needs better tool integration, user education, simpler licensing, improved dashboards, and reduced false alerts.
Intercept X Endpoint needs improved third-party integration, resource efficiency, reporting, and better interoperability, with high pricing concerns.
The threat intelligence feature is expected to be a significant advantage.
We cannot fully secure these devices until they release an updated version of their agent software.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
I would inquire why it is not sold directly to end users.
 

Setup Cost

Arctic Wolf's pricing is higher but offers extensive features and flexibility, valued for comprehensive enterprise security without hidden fees.
Intercept X Endpoint offers robust features at reasonable pricing, with discounts and flexible payments making it a worthwhile investment.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
The pricing of Intercept X Endpoint is a bit high.
I would describe it as economical, but not much cheaper than other solutions.
 

Valuable Features

Arctic Wolf provides cost-effective 24/7 security with integration, user-friendly dashboard, and comprehensive threat detection and management.
Intercept X Endpoint is lauded for anti-ransomware, deep learning, and seamless integration with Sophos firewalls for comprehensive protection.
The solution works well for our team as it offers a hands-off approach, which we need.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
SOC as a Service (1st)
Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (8th), Endpoint Detection and Response (EDR) (8th), ZTNA (9th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of March 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.8%, down from 10.4% compared to the previous year. The mindshare of Intercept X Endpoint is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Government
6%
Financial Services Firm
6%
Computer Software Company
20%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options. We value the ease of use and hands-off approach.
What needs improvement with Arctic Wolf Managed Detection and Response?
The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software.
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
 

Also Known As

Arctic Wolf AWN CyberSOC
Sophos Intercept X
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Flexible Systems
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Intercept X Endpoint and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.