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Arctic Wolf Managed Detection and Response vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Arctic Wolf MDR offers excellent ROI by minimizing risks, reducing downtime, saving resources, and enhancing employee training efficiency.
Sentiment score
7.3
Intercept X Endpoint offers strong threat protection with cost-effectiveness, noted for improving network security and delivering positive ROI.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
 

Customer Service

Sentiment score
8.0
Arctic Wolf's customer service is praised for responsiveness and proactive engagement, though response times in SLAs vary.
Sentiment score
6.6
Intercept X Endpoint's customer service is mixed, with varied response times and challenges in Iran due to sanctions.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
 

Scalability Issues

Sentiment score
7.8
Arctic Wolf MDR efficiently scales with user-based licensing, praised for seamless integration and high adaptability across organizations.
Sentiment score
7.7
Intercept X Endpoint is scalable, easily expanding across various organizations, supporting both cloud and on-premise setups with minimal resources.
 

Stability Issues

Sentiment score
8.7
Arctic Wolf Managed Detection and Response offers reliable performance with minimal issues, boasting high stability and service continuity.
Sentiment score
8.0
Intercept X Endpoint is highly stable, reliable, minimally glitchy, seamlessly integrates, receiving generally high satisfaction ratings.
 

Room For Improvement

Arctic Wolf MDR needs improved tool integration, user behavior analysis, licensing, and training, with fewer false alarms and accessible logs.
Intercept X Endpoint needs improvements in user management, integration, support, and performance, with high cost and deployment challenges.
The threat intelligence feature is expected to be a significant advantage.
I would inquire why it is not sold directly to end users.
 

Setup Cost

Arctic Wolf pricing has a higher monthly fee, reflecting its features; setup is straightforward, with no hidden costs.
Intercept X Endpoint's pricing is mid-range, flexible, and justified by features, offering corporate rates, multi-year plans, and discounts.
 

Valuable Features

Arctic Wolf Managed Detection and Response offers cost-efficient, 24/7 security with seamless integration, strong support, and proactive threat detection.
Intercept X Endpoint excels in machine learning, ransomware protection, ease of use, and offers robust threat detection.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
SOC as a Service (1st)
Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Endpoint Protection Platform (EPP) (6th), Endpoint Detection and Response (EDR) (7th), ZTNA (9th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.9%, down from 10.7% compared to the previous year. The mindshare of Intercept X Endpoint is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Government
7%
Financial Services Firm
6%
Computer Software Company
20%
Manufacturing Company
6%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What needs improvement with Arctic Wolf Managed Detection and Response?
I have heard that the tool doesn't go right to the endpoints. With CrowdStrike, I don't think that it is a bad thing anymore.
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
 

Also Known As

Arctic Wolf AWN CyberSOC
Sophos Intercept X
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Flexible Systems
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Intercept X Endpoint and other solutions. Updated: December 2024.
831,265 professionals have used our research since 2012.