Aruba Instant and Juniper Mist compete in the network management category, focusing on wireless access points. While both offer robust solutions, Juniper Mist appears to hold an edge due to its superior AI-driven capabilities and detailed network analytics.
Features: Aruba Instant is known for simplicity, ease of deployment, and robust performance, providing cloud-managed capabilities, advanced security, and flexible deployment methods. Juniper Mist stands out with AI-driven features, including the Marvis Virtual Network Assistant, which enhances troubleshooting and network insights, as well as comprehensive network analytics.
Room for Improvement: Aruba Instant can improve in documentation, technical support, and integration with IoT devices. Users report challenges with troubleshooting tools and central cloud management. Juniper Mist could enhance its user interface, improve AI integration, and address connectivity issues from neighboring access points. Better security against network interferences is also suggested by users.
Ease of Deployment and Customer Service: Aruba Instant offers both on-premises and cloud deployments, with mixed reviews on technical support reliability. Juniper Mist focuses on cloud deployments, also providing hybrid environments but requires improvement in support response times for medium-sized businesses.
Pricing and ROI: Aruba Instant is generally more affordable, praised for reasonable costs and straightforward licensing, providing good ROI through cost-saving features. Juniper Mist, despite higher prices, is favored by users prioritizing advanced analytics and AI capabilities, contributing to visible ROI for those who value these features.
Overall, it's a fair pricing and good in terms of cost-effectiveness or ROI.
I rate Aruba TAC as a 9 out of 10.
The technical support from Aruba is of high quality, and I would rate it a ten.
My impression of Juniper support is generally good, and I would rate it probably a 9.
From my past experience, I would rate Juniper support around six.
Technical support is very good.
I find Aruba Instant to be highly scalable.
The cloud, which operates on Amazon Web Services (AWS), can support unlimited access points.
For scalability or the ability to expand, I would rate it again at 9.5 plus.
It's built for larger environments.
Aruba is a known name in the market providing sufficient support for all these products.
Some features are not listed in the cloud management platform and still require offline access, so enhancing the cloud management features would be better for us.
An important missing feature is the console port, which allows direct management without the cloud.
Regarding gaps for improvement for Juniper Mist Wireless Access Points, I think pricing is a complicated issue since Cisco can drastically reduce prices, unlike Juniper.
Juniper products are still coming to market, HP offers its own access point range, which competes with Juniper's premium Mist access points intended for enterprise customers.
I suggest that the AI tool in the Juniper Mist Wireless Access Points needs to be a little bit more ChatGPT-like, allowing easier communication in normal language instead of requiring specific prompts.
We do not sell very expensive devices as we move to other products.
However, when compared to entry-level market segments, the price is higher.
The price is very high, which is why not all enterprises can purchase this product.
Juniper Mist is cheaper than Meraki, placing it in the middle of the pack.
Regarding pricing, Juniper's cost rates as a seven on a scale where one represents a high price and ten represents a low price.
The most valuable feature of Aruba Instant On is that it is cloud-managed, making it easy to manage multiple locations in a single dashboard.
The most beneficial features for network management are the price and the cloud console.
I highly value Aruba Instant for its ClearPass feature, which is an exceptional product for network access control and works as a NAC solution.
I have gained valuable insights from the Mist Cloud's analytics and network insights, as it tells you a lot of things, including details about Microsoft Teams calls, identifying which calls were good or bad, and correlating that to the client's signal and which access point the client was connected to at the time.
The most useful functions or features in Juniper Mist Wireless Access Points are the insights that tell you what is going on inside your Wi-Fi network, and you can easily find that on the dashboard with analytics.
From my perspective, the Juniper reporting logs are clear and provide necessary data, which supports better management and diagnosis.
| Product | Market Share (%) |
|---|---|
| Juniper Mist Wireless Access Points | 5.2% |
| Aruba Instant | 2.2% |
| Other | 92.6% |
| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 9 |
Aruba Instant delivers the only controllerless Wi-Fi solution that is easy to set-up, and loaded with security and smarts needed to accelerate your business without breaking your budget.
Juniper Wireless Access Points work in conjunction with Juniper Mist Cloud Services and Mist AI to deliver premier wireless access capabilities. The Juniper Mist Edge extends microservices to the campus to bring agility and scale while enabling new applications at the edge.
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