Try our new research platform with insights from 80,000+ expert users

Asana vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Smartsheet offers praised email support and resources, yet has mixed reviews on ticket handling and customer service efficiency.
 

Room For Improvement

No sentiment score available
Sentiment score
5.4
Smartsheet needs an intuitive UI, better integration, real-time collaboration, enhanced project management, and improved customer service responsiveness.
 

Scalability Issues

No sentiment score available
Sentiment score
8.1
Smartsheet is highly scalable, integrates with Microsoft Teams and Jira, supports collaboration, but may require licensing for advanced features.
 

Setup Cost

No sentiment score available
No sentiment score available
Smartsheet provides flexible enterprise pricing, with per-user costs, free options, and competitive advantages over Microsoft Project.
 

Stability Issues

No sentiment score available
Sentiment score
8.1
Users praise Smartsheet's reliable stability, minor lags, and cloud accessibility, scoring it 8-10 for performance despite initial setup challenges.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
Smartsheet's intuitive interface, real-time collaboration, and extensive features enhance project management efficiency and appeal to diverse users.
 

Categories and Ranking

Asana
Ranking in Project Management Software
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Management Software
5th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
40
Ranking in other categories
Project Portfolio Management (4th)
 

Mindshare comparison

As of November 2024, in the Project Management Software category, the mindshare of Asana is 7.9%, down from 11.8% compared to the previous year. The mindshare of Smartsheet is 5.0%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Ian Herzing - PeerSpot reviewer
Stands out with portfolios, easy setup, and real-time information, but needs big improvement when it comes to workflows, automation, and dashboards
Their workflows and automation could use a big improvement. I don't even know if they have anything in that regard right now. I would really love to see a way where you can send custom alerts based on a task's completion or status change or an approval coming through. I would love to see a way to get some low-code functionality into Asana because right now, that is a big miss. On top of that, their dashboards are incredibly lacking. The way the widgets connect to the projects, they don't pull the data in the way that I really want them to. When I build a dashboard in Asana versus Smartsheet, I can't pull in data via a custom text field in Asana, but in Smartsheet, I can. That's a huge advantage because sometimes, you just want to report on really niche tasks or a launch date in a specific project or a collection of projects, and Smartsheet's dashboard features will let you do that, but Asana won't. So, their dashboards are lacking, and the workflows are pretty below where the market is right now. I would love to see a complete revamp of how they do dashboards right now. Dashboards are really poor. They don't display information well, and they don't look good. They don't pull in data in an advanced search kind of way. They are very simplistic. If you're a traditional project manager and you're PMP certified and you understand project management, you're going to be very frustrated with Asana's dashboards because they do not speak the language of project management. That's because of the way they are set up. So, I would like to see that completely revamped. It's just not an industry standard.
Asma Ali - PeerSpot reviewer
Easy to use, simple to set up, and great for non co-located environments
At one point we were trying to use it to organize a curriculum for students to just have the weekly stuff. We kind of ran into trouble doing this. It's not really designed for that. What we were trying to do is give them a real-time syllabus with pre-readings and activities and stuff embedded. It ended up getting really complicated. They also had access, and while there’s probably a way to not give them access, I didn’t know how to set that. I just wanted to let them download. It got complex. It wasn’t just people updating what they were working on. It was something else and it didn’t work. If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal. We use Box to store recordings, for example, of sessions and stuff. We’d like to store it in this solution. We already integrate Smartsheet into Teams for updates and stuff. That works well.
report
Use our free recommendation engine to learn which Project Management Software solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
57%
Computer Software Company
6%
Financial Services Firm
4%
Manufacturing Company
4%
Educational Organization
41%
Manufacturing Company
7%
Healthcare Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Asana?
The solution's user interface is very good.
What is your experience regarding pricing and costs for Asana?
The pricing is reasonable. We paid and received equal functionality.
What needs improvement with Asana?
The solution could have a bigger pop-up when someone assigns a task or have a notification similar to Facebook, where you see a number indicating the notifications you receive. This way, you can se...
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Comparisons

 

Learn More

Video not available
 

Overview

 

Sample Customers

Uber, Vodaphone, NASA, Spotify, Lyft, Baggu, Udacity, Patreon, Flipboard, Dropbox, Intel, Samsung, Airbnb, SFMoma, Hubspot, Trivago
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Asana vs. Smartsheet and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.