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Atento Contact Management Outsourcing vs Teleperformance Contact Management Outsourcing comparison

Atento and Teleperformance are both solutions in the Customer Management Contact Center Outsourcing category. Atento is ranked #11, while Teleperformance is ranked #1. Atento holds a 1.7% mindshare in CMCC, compared to Teleperformance’s 25.2% mindshare.
Atento Contact Management O...
  • 27 Views
  • 12 Comparison Views
Teleperformance Contact Man...
  • 173 Views
  • 160 Comparison Views
 

Categories and Ranking

Atento Contact Management O...
Ranking in Customer Management Contact Center Outsourcing
11th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Teleperformance Contact Man...
Ranking in Customer Management Contact Center Outsourcing
1st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Customer Management Contact Center Outsourcing category, the mindshare of Atento Contact Management Outsourcing is 1.7%, down from 1.8% compared to the previous year. The mindshare of Teleperformance Contact Management Outsourcing is 25.2%, up from 21.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Management Contact Center Outsourcing
 

Comparisons

No data available
Foundever vs Teleperformance Contact Management Outsourcing Logo
Foundever vs Teleperformance Contact Management Outsourcing
Compared 53% of the time
Concentrix vs Teleperformance Contact Management Outsourcing Logo
Concentrix vs Teleperformance Contact Management Outsourcing
Compared 47% of the time
More Teleperformance Contact Management Outsourcing Competitors
 

Learn More

Atento
Video not available
Teleperformance
 

Overview

Information not available

Teleperformance Contact Management Outsourcing Multichannel Solutions consist of Customer Care, Technical Support and Sales. Services provided includes:

  • Delivers multilingual communications across a wide variety of channels, aided by automation.
  • Manages and coordinates corrective action processes.
  • Provides customers with top-notch support for installation, and service for numerous products (hardware, software and networking) and applications (operating systems, databases and programming environments).
  • Offers rapid, effective support to customers for the installation, operation and troubleshooting of networks, as well as the configuration of firewalls and data distribution.
 

Sample Customers

Telefonica, Movistar
Information Not Available
See our list of best Customer Management Contact Center Outsourcing vendors.

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