Atera vs N-able N-sight Remote Monitoring & Management comparison

Atera and N-able are both solutions in the Remote Monitoring and Management (RMM) category. Atera is ranked #3 with an average rating of 9.0, while N-able is ranked #11 with an average rating of 6.5. Atera holds a 11.5% mindshare in RMM, compared to N-able’s 4.6% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 90% of N-able users who would recommend it.

Atera

Read 15 Atera reviews

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93% willing to recommend

N-able N-sight Remote Monit...

Read 14 N-able N-sight Remote Monitoring & Management reviews

829 Views
584 Comparison Views

90% willing to recommend

Atera

N-able N-sight Remote Monit...

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Executive SummaryUpdated on Jan 2, 2025

N-able N-sight Remote Monitoring & Management and Atera are competitors in the remote monitoring and management sector. Atera has the upper hand as an all-in-one solution, integrating multiple functionalities, while N-able N-sight offers strong monitoring capabilities.

Features: N-able N-sight provides in-depth monitoring capabilities across multiple platforms, including Windows and Linux. Its patch management tools and integration with Active Directory allow for efficient IT infrastructure management. Users appreciate its comprehensive visibility via a unified dashboard. Atera offers an integrated platform with RMM, PSA, and remote access. It includes a Shared Script Library for automation tasks, a cross-platform solution catering to Windows and Apple environments, and real-time remote access via Splashtop for comprehensive management and updates.

Room for Improvement: N-able N-sight could enhance its cloud functionalities and streamline deployment processes. Users suggest more intuitive patch management and reporting capabilities. Better integration with third-party tools could expand its capabilities. Atera might improve its scripting functionalities, as users seek more advanced automation options. Enhanced user interface customization could be beneficial. While the overall automation platform is solid, offering more advanced features remains an area for growth.

Ease of Deployment and Customer Service: N-able N-sight's deployment requires structured processes that may suit enterprises looking for controlled setups. It benefits from comprehensive customer support, enhancing its appeal to larger enterprises. Atera offers a cloud-based setup enabling quick implementation with minimal initial headaches. Its accessible support channels allow businesses to become operational swiftly, appealing to startups and small businesses seeking rapid deployment and efficiency.

Pricing and ROI: N-able N-sight typically follows a traditional pricing model, which may involve higher initial costs, but aims for long-term value through robust features. Atera uses a subscription-based pricing model with a predictable cost structure, lowering entry barriers, and offering high ROI. This immediate cost-effectiveness is advantageous for small businesses and startups looking for manageable operational costs.

To learn more, read our detailed Atera vs. N-able N-sight Remote Monitoring & Management Report (Updated: January 2025).

Buyer's Guide

Atera vs. N-able N-sight Remote Monitoring & Management

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Remote Monitoring and Management (RMM)

3rd

Average Rating

9.2

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

IT Service Management (ITSM) (12th), Patch Management (11th)

N-able N-sight Remote Monit...

Ranking in Remote Monitoring and Management (RMM)

11th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Atera is 11.5%, down from 14.9% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 4.6%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

James Clowes

IT Manager at Dynamic Bradview Roofing

Having fewer hardware replacements saves us in annual costs

There is a new version of the interface coming out. I have been asking for a new version for a while. While the interface is nice, I guess the developer thinks one way and the user thinks another. So, I think the interface is getting a big overhaul. This is what they have mentioned in their webinars and stuff. It is in beta, but I'm not on the beta program, so I haven't seen it. I can't really complain about the old interface, but now that I have heard there is a new one coming, all I want is the new one. The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client. Reports are fine for internal use, where they never leave your company. However, if I was an MSP, I would probably want a little bit more information or the ability to customize some of it without having to edit PDFs.

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Frank Ashley Simon

IT Support Specialist at Cell C

The script deployment features let us create whatever we want to deploy on our devices.

The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown. For example, if I'm looking at the overview, it would be nice to see the number of systems running Windows and the version or how the number of devices reporting correctly on a patch management level. I'd like to see a simpler interface and a more versatile reporting structure. We are looking at moving up to N-central now. I'm working with N-able to set up a demo because I see N-central's reporting has a better structure.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"I would say it's the number one tool for all ITMS."

"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."

"Pricing is definitely my favorite part of it. It is also extremely easy to use."

"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."

"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."

"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."

More Atera pros

"The solution is user-friendly."

"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."

"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."

"The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."

"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."

"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."

"We like that this solution is in real-time, it gives us real-time monitoring."

"The solution provides complete visibility for the client's infrastructure. Competitors support multiple platforms like Windows and Linux. We designed the agent for our clients, providing network discovery, so there's no need to go to each device individually. It is easy to deploy with a small address range."

More N-able N-sight Remote Monitoring & Management pros

Cons

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

"The billing module has a standard layout which is too limited for my needs."

"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

"The solution is scalable. However, in the past, we did have some issues."

"There is definitely room for improvement with its automation capabilities."

"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."

More Atera cons

"The product looks a bit old-fashioned."

"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."

"We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand."

"The solutions could improve by adding more features."

"The SentinelOne integration is not great."

"It would be great if the pricing model could be improved and the solution was more affordable."

"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."

More N-able N-sight Remote Monitoring & Management cons

Pricing and Cost Advice

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"The solution cost approximately $200 Canadian per month."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"Pricing is my favorite part of it. It was per user, not per client."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

"The price is reasonable for what we require."

"Atera happened to have the best pricing model."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

More Atera pricing and cost advice

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"It's expensive and out of our budget."

"The product is fairly priced."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"There is a license required for this solution."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"The solution is not very expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

Retailer

Educational Organization

Computer Software Company

25%

Comms Service Provider

15%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Atera?

Pricing is low. It costs around 149 bucks per month.

See all answers

What needs improvement with Atera?

It should improve its processes.

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What is your primary use case for Atera?

Atera is integral to our daily operations. We use it for RMM, PSA, our ticket system, and contact with people. We also integrate it with different products.

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What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...

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What is your primary use case for N-able Remote Monitoring & Management?

We use the solution to monitor, automate, and protect the clients and environments.

See all answers

What do you like most about N-able Remote Monitoring & Management?

The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.

See all answers

Comparisons

NinjaOne vs Atera

Compared 38% of the time

Microsoft Configuration Manager vs Atera

Compared 12% of the time

N-able N-central vs Atera

Compared 9% of the time

Datto Remote Monitoring and Management vs Atera

Compared 8% of the time

ManageEngine ServiceDesk Plus vs Atera

Compared 6% of the time

More Atera Competitors

N-able N-central vs N-able N-sight Remote Monitoring & Management

Compared 52% of the time

NinjaOne vs N-able N-sight Remote Monitoring & Management

Compared 21% of the time

ManageEngine Endpoint Central vs N-able N-sight Remote Monitoring & Management

Compared 14% of the time

Zabbix vs N-able N-sight Remote Monitoring & Management

Compared 14% of the time

More N-able N-sight Remote Monitoring & Management Competitors

Product Reports

Buyer's Guide

Atera

February 2025

Download Atera product report

Buyer's Guide

N-able N-sight Remote Monitoring & Management

February 2025

N-able N-sight Remote Monitoring & Management report

Download N-able N-sight Remote Monitoring & Management product report

Also Known As

No data available

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

RMM software designed for next-level protection

Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

Patch Microsoft and more

Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

N-able

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

NetSys Network Systems

Buyer's Guide

Atera vs. N-able N-sight Remote Monitoring & Management

January 2025

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Find out what your peers are saying about Atera vs. N-able N-sight Remote Monitoring & Management and other solutions. Updated: January 2025.

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