Atera vs N-able N-sight Remote Monitoring & Management comparison

Atera and N-able are both solutions in the Remote Monitoring and Management (RMM) category. Atera is ranked #3 with an average rating of 9.0, while N-able is ranked #11 with an average rating of 6.5. Atera holds a 12.0% mindshare in RMM, compared to N-able’s 4.8% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 90% of N-able users who would recommend it.

Atera

Read 15 Atera reviews

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1,457 Comparison Views

93% willing to recommend

N-able N-sight Remote Monit...

Read 14 N-able N-sight Remote Monitoring & Management reviews

897 Views
623 Comparison Views

90% willing to recommend

Atera

N-able N-sight Remote Monit...

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Executive SummaryUpdated on Jan 2, 2025

N-able N-sight Remote Monitoring & Management and Atera are competitors in the remote monitoring and management sector. Atera has the upper hand as an all-in-one solution, integrating multiple functionalities, while N-able N-sight offers strong monitoring capabilities.

Features: N-able N-sight provides in-depth monitoring capabilities across multiple platforms, including Windows and Linux. Its patch management tools and integration with Active Directory allow for efficient IT infrastructure management. Users appreciate its comprehensive visibility via a unified dashboard. Atera offers an integrated platform with RMM, PSA, and remote access. It includes a Shared Script Library for automation tasks, a cross-platform solution catering to Windows and Apple environments, and real-time remote access via Splashtop for comprehensive management and updates.

Room for Improvement: N-able N-sight could enhance its cloud functionalities and streamline deployment processes. Users suggest more intuitive patch management and reporting capabilities. Better integration with third-party tools could expand its capabilities. Atera might improve its scripting functionalities, as users seek more advanced automation options. Enhanced user interface customization could be beneficial. While the overall automation platform is solid, offering more advanced features remains an area for growth.

Ease of Deployment and Customer Service: N-able N-sight's deployment requires structured processes that may suit enterprises looking for controlled setups. It benefits from comprehensive customer support, enhancing its appeal to larger enterprises. Atera offers a cloud-based setup enabling quick implementation with minimal initial headaches. Its accessible support channels allow businesses to become operational swiftly, appealing to startups and small businesses seeking rapid deployment and efficiency.

Pricing and ROI: N-able N-sight typically follows a traditional pricing model, which may involve higher initial costs, but aims for long-term value through robust features. Atera uses a subscription-based pricing model with a predictable cost structure, lowering entry barriers, and offering high ROI. This immediate cost-effectiveness is advantageous for small businesses and startups looking for manageable operational costs.

To learn more, read our detailed Atera vs. N-able N-sight Remote Monitoring & Management Report (Updated: January 2025).

Buyer's Guide

Atera vs. N-able N-sight Remote Monitoring & Management

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Remote Monitoring and Management (RMM)

3rd

Average Rating

9.2

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

IT Service Management (ITSM) (13th), Patch Management (11th)

N-able N-sight Remote Monit...

Ranking in Remote Monitoring and Management (RMM)

11th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Atera is 12.0%, down from 14.8% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 4.8%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

James Clowes

IT Manager at Dynamic Bradview Roofing

Having fewer hardware replacements saves us in annual costs

There is a new version of the interface coming out. I have been asking for a new version for a while. While the interface is nice, I guess the developer thinks one way and the user thinks another. So, I think the interface is getting a big overhaul. This is what they have mentioned in their webinars and stuff. It is in beta, but I'm not on the beta program, so I haven't seen it. I can't really complain about the old interface, but now that I have heard there is a new one coming, all I want is the new one. The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client. Reports are fine for internal use, where they never leave your company. However, if I was an MSP, I would probably want a little bit more information or the ability to customize some of it without having to edit PDFs.

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Frank Ashley Simon

IT Support Specialist at Cell C

The script deployment features let us create whatever we want to deploy on our devices.

The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown. For example, if I'm looking at the overview, it would be nice to see the number of systems running Windows and the version or how the number of devices reporting correctly on a patch management level. I'd like to see a simpler interface and a more versatile reporting structure. We are looking at moving up to N-central now. I'm working with N-able to set up a demo because I see N-central's reporting has a better structure.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Atera's Remote Access feature has been invaluable for our monitoring needs. It allows us to use FlashOps in Azure to control equipment remotely and supervise real-time details like server and computer statuses for our clients. This access is crucial as it enables us to handle network issues and manage server administration efficiently. Regarding automation, Atera's tools have significantly boosted our service efficiency. They streamline tasks like installing tools and provide quick insights into critical issues with our servers. This saves us time and enhances our ability to deliver valuable services, especially for large-scale projects requiring precise and swift actions."

"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."

"Pricing is definitely my favorite part of it. It is also extremely easy to use."

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

"I would say it's the number one tool for all ITMS."

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."

"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."

More Atera pros

"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."

"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."

"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."

"The solution provides complete visibility for the client's infrastructure. Competitors support multiple platforms like Windows and Linux. We designed the agent for our clients, providing network discovery, so there's no need to go to each device individually. It is easy to deploy with a small address range."

"We like that this solution is in real-time, it gives us real-time monitoring."

"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."

"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."

"The reporting for this solution has been most valuable."

More N-able N-sight Remote Monitoring & Management pros

Cons

"The billing module has a standard layout which is too limited for my needs."

"The solution is scalable. However, in the past, we did have some issues."

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"Customization could be improved."

"There should be enhancements in network monitoring capabilities beyond just physical devices like computers and servers. It would be beneficial to include better tools for monitoring networking infrastructure such as routers. Additionally, while Atera excels in ticket management, I believe there's room for improvement in user authentication and security features, especially when accessing and managing remote equipment. These updates would contribute to a more robust and secure user experience overall. Atera should include a monitoring tool integrated with Azure or similar cloud platforms. It would be beneficial to have capabilities for monitoring network growth and automatically generating statistics based on system stability and performance metrics. This feature would help us better manage and optimize our equipment and network resources, especially for strategic customer planning and resource allocation."

"There is definitely room for improvement with its automation capabilities."

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."

"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."

More Atera cons

"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

"The solutions could improve by adding more features."

"The SentinelOne integration is not great."

"The product looks a bit old-fashioned."

"I would like to see notifications sent with SMS."

"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."

"It would be great if the pricing model could be improved and the solution was more affordable."

"The patch management of the solution could improve."

More N-able N-sight Remote Monitoring & Management cons

Pricing and Cost Advice

"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

"As an internal IT, it's gold right there. It is money in the bank."

"The solution cost approximately $200 Canadian per month."

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

"Atera happened to have the best pricing model."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

More Atera pricing and cost advice

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"The solution is not very expensive."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"It's expensive and out of our budget."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"The product is fairly priced."

"There is a license required for this solution."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Comms Service Provider

Retailer

Manufacturing Company

Computer Software Company

27%

Comms Service Provider

13%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Atera?

Pricing is low. It costs around 149 bucks per month.

See all answers

What needs improvement with Atera?

It should improve its processes.

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What is your primary use case for Atera?

Atera is integral to our daily operations. We use it for RMM, PSA, our ticket system, and contact with people. We also integrate it with different products.

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What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...

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What is your primary use case for N-able Remote Monitoring & Management?

We use the solution to monitor, automate, and protect the clients and environments.

See all answers

What do you like most about N-able Remote Monitoring & Management?

The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.

See all answers

Comparisons

NinjaOne vs Atera

Compared 42% of the time

Microsoft Configuration Manager vs Atera

Compared 11% of the time

N-able N-central vs Atera

Compared 9% of the time

Datto Remote Monitoring and Management vs Atera

Compared 9% of the time

ManageEngine ServiceDesk Plus vs Atera

Compared 6% of the time

More Atera Competitors

N-able N-central vs N-able N-sight Remote Monitoring & Management

Compared 59% of the time

NinjaOne vs N-able N-sight Remote Monitoring & Management

Compared 18% of the time

ManageEngine Endpoint Central vs N-able N-sight Remote Monitoring & Management

Compared 12% of the time

Zabbix vs N-able N-sight Remote Monitoring & Management

Compared 11% of the time

More N-able N-sight Remote Monitoring & Management Competitors

Product Reports

Buyer's Guide

Atera

January 2025

Download Atera product report

Buyer's Guide

N-able N-sight Remote Monitoring & Management

January 2025

N-able N-sight Remote Monitoring & Management report

Download N-able N-sight Remote Monitoring & Management product report

Also Known As

No data available

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

Learn More

Atera

Video not available

N-able

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

RMM software designed for next-level protection

Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

Patch Microsoft and more

Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

NetSys Network Systems

Buyer's Guide

Atera vs. N-able N-sight Remote Monitoring & Management

January 2025

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