Atlassian Crowd and Auth0 compete in the identity management solutions category. Auth0 seems to have the upper hand due to its extensive feature set and flexibility, despite Crowd's edge in pricing and support.
Features: Atlassian Crowd users value its seamless integration with other Atlassian products, ensuring a unified experience. It also offers strong support and cost-effective solutions for existing Atlassian users. Auth0 users highlight its wide range of authentication options, extensive customization capabilities, and advanced security protocols. Auth0 supports varied authentication standards, making it versatile.
Room for Improvement: Atlassian Crowd requires a more modern approach to scalability, better documentation, and an improved user interface. Auth0 needs a more straightforward pricing model, enhanced support for enterprise environments, and a reduction in deployment complexity due to its extensive features.
Ease of Deployment and Customer Service: Atlassian Crowd has a straightforward deployment process within the Atlassian ecosystem but can be complex in standalone implementations. Reliable customer support is noted. Auth0 offers user-friendly deployment and excellent documentation but its flexibility can lead to complexity.
Pricing and ROI: Atlassian Crowd is often praised for its cost-effectiveness, especially for Atlassian product users, providing good ROI. Auth0’s pricing is higher but justified by its advanced features and flexibility, delivering substantial ROI for complex needs.
Their support is excellent.
By default, the user profile does not contain the name, first name, or address, which I would expect.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.
With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.
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