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Atlassian Crowd vs Auth0 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.8
Users mostly praise the reliable, knowledgeable, and quick customer support but occasionally mention unhelpfulness and response delays.
Sentiment score
7.9
Auth0 support is valued for responsiveness and helpfulness, though engineer changes and outreach issues exist for smaller accounts.
 

Room For Improvement

No sentiment score available
Atlassian Crowd requires better scalability, integration, documentation, stability, user permission management, customer support, and performance optimization for larger organizations.
Sentiment score
6.2
Auth0 needs better documentation, customization, pricing clarity, multi-tenancy, advanced authorization, IoT integration, and robust MFA capabilities.
By default, the user profile does not contain the name, first name, or address, which I would expect.
 

Scalability Issues

Sentiment score
8.5
Atlassian Crowd is scalable, reliable, integrates well with other tools, and is ideal for large enterprises despite initial setup challenges.
Sentiment score
6.4
Auth0 efficiently scales for large users, swiftly handling issues, though on-premise setups may need more detailed guidance.
 

Setup Cost

No sentiment score available
<p>Atlassian Crowd offers flexible pricing, valued for integration and single sign-on, but may become costly for larger user counts.</p>
Sentiment score
5.1
Auth0's pricing is seen as generally cost-effective but can be confusing and costly, especially with extra features.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
 

Stability Issues

Sentiment score
8.5
Atlassian Crowd is stable with reliable performance, seamless integration, minimal downtime, quick bug fixes, and effective large data handling.
Sentiment score
9.0
Auth0 is praised for its stability, performance, strong integration, and support, with users rarely experiencing disruptions or issues.
 

Valuable Features

Sentiment score
7.5
Atlassian Crowd excels in seamless integration, centralized management, single sign-on, multi-directory handling, strong security, and intuitive user permissions management.
Sentiment score
7.8
Auth0 provides secure, scalable JWT-based authentication with easy integration, enterprise appeal, customization, and strong developer support.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
15th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Auth0
Ranking in Single Sign-On (SSO)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Access Management (2nd), Customer Identity and Access Management (CIAM) (1st)
 

Mindshare comparison

As of November 2024, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 0.6%, down from 0.7% compared to the previous year. The mindshare of Auth0 is 17.9%, down from 23.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Anees Shoukat - PeerSpot reviewer
Enhancing security and flexibility with runtime API keys
We use the solution for API security and management. We implement our solution with almost ten to fifteen vendors' APIs, like Salesforce and HubSpot.  It involves generating leads, invites, adding contacts, and opportunities, mostly challenging with Salesforce integration due to limited…
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Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
7%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian Crowd?
One standout feature is the capability to configure various authentication and authorization methods from diverse user directories.
What is your experience regarding pricing and costs for Atlassian Crowd?
The pricing ranges from low to medium. While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale.
What is your primary use case for Atlassian Crowd?
Our main use case is for user management, especially in the context of developers. The focus is consolidating different user types, such as active and desktop users, and facilitating a unified user...
What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The pricing depends on the tier you are in. If you’re in enterprise support, there’s always someone who can support you. But if you’re in lower tiers or starter tiers, we have crossed that barrier ...
What needs improvement with Auth0?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
 

Comparisons

No data available
 

Also Known As

Crowd
No data available
 

Learn More

 

Overview

 

Sample Customers

NHL, Interspire, Appfire
1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Find out what your peers are saying about Atlassian Crowd vs. Auth0 and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.