Automate and WorkFusion compete in the automation solutions market. Automate has an upper hand with its affordability and user-friendly features, while WorkFusion excels in scalability and comprehensive capabilities for larger enterprises.
Features: Automate is known for its drag-and-drop interface that simplifies bot deployment without coding skills. It integrates well with SAP and Microsoft Azure, offering flexible licensing options which include centralized management. WorkFusion boasts a strong document processing engine that utilizes cognitive and machine learning capabilities, making it suitable for handling complex workflows in large organizations. It supports scaling across multiple geographies with minimal IT infrastructure.
Room for Improvement: Automate could improve in areas such as web automation, global variable visibility, and OCR functions. Further integration with various databases and cloud options would enhance its offering. WorkFusion needs to streamline its setup process and reduce infrastructure demands. Enhancements in non-technical user support and machine learning model management are also suggested.
Ease of Deployment and Customer Service: Automate users favor on-premises installations and appreciate the responsive and efficient tech support team. WorkFusion offers both on-premises and cloud deployment options. Its customer service is responsive, though there are calls for a better knowledge base and more efficient support interactions.
Pricing and ROI: Automate is affordable with options for lifetime licensing and unlimited bots, providing quick ROI due to decreased manual labor. WorkFusion, while initially costly, offers scalable solutions for enterprises. Larger deployments should negotiate pricing to balance the high initial purchase costs.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
They don't always understand the processes I'm trying to implement.
They are very responsive and have been able to resolve any issues I have encountered.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of Fortra's Automate is excellent.
It has very robust features, and it is not prone to instability.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
I am not familiar with the exact pricing, however, it is considered pricey.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I really like the API functionality; it's a slick aspect of the solution when I'm using it.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
