Automation Anywhere vs Broadcom Service Virtualization comparison

The compared Automation Anywhere and Broadcom solutions aren't in the same category. Automation Anywhere is ranked #3 in RPA , with an average rating of 8.3, and holds a 11.4% mindshare in the category. Broadcom is ranked #1 in SV , and holds a 34.9% mindshare. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 92% of Broadcom users who would recommend it.

Automation Anywhere

Read 526 Automation Anywhere reviews

17,234 Views
10,469 Comparison Views

95% willing to recommend

Broadcom Service Virtualiza...

Read 97 Broadcom Service Virtualization reviews

588 Views
276 Comparison Views

92% willing to recommend

Automation Anywhere

Broadcom Service Virtualiza...

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Executive Summary

We performed a comparison between Automation Anywhere and Broadcom Service Virtualization based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: December 2024).

Buyer's Guide

Robotic Process Automation (RPA)

December 2024

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

526

Ranking in other categories

Robotic Process Automation (RPA) (3rd), Process Mining (1st)

Broadcom Service Virtualiza...

Average Rating

8.2

Number of Reviews

Ranking in other categories

Service Virtualization (1st)

Mindshare comparison

Automation Anywhere and Broadcom Service Virtualization aren’t in the same category and serve different purposes. Automation Anywhere is designed for Robotic Process Automation (RPA) and holds a mindshare of 11.4%, down 15.4% compared to last year.
Broadcom Service Virtualization, on the other hand, focuses on Service Virtualization, holds 34.9% mindshare, up 33.1% since last year.

Robotic Process Automation (RPA)

Service Virtualization

Featured Reviews

IPSIT JANA

Automation & Emerging Technology Manager at Johnson Controls, Inc.

Terminal emulator enhances efficiency while error handling needs improvement

There are improvements needed in error handling processes, as currently, they rely on start and end error commands. A more strategic approach could enhance efficiency. While the implementation of a structured development approach has been introduced, further enhancements could be made to accommodate non-technical users better, perhaps by making the platform more accessible and user-friendly through a flowchart or diagram-based setup. Automation Anywhere can be moderately challenging for business users without technical skills. While the platform offers some drag-and-drop functionality, building automation requires a strong understanding of logical operations and scripting. To become proficient, users may need to invest time in learning basic coding concepts or pursuing relevant certifications. This learning curve can mean that users typically require a few months of training before they can effectively build and implement automation.

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reviewer956754

Assistant Vice President at a financial services firm with 10,001+ employees

Scalable with good recording and creating of virtual services, but it's not stable and there is no support for previous versions

The learning curve is an area that needs improvement, as well as stability and performance. Stability has to be improved. It is not a stable solution. Especially, when you create custom solutions there are issues with memory accumulation. I would prefer that they stop adding features, which is what they do. Instead, focus on stabilizing it and make it work. What's the point of adding new features? It just increases the cost. I'll give you an example; CA and I have continuous applications, and insight is one of the service activation components. It has never worked in any project, just for the namesake and for showing they have this one. Support needs improvement, they don't support the migration from an older version to the current version. The price can be reduced. This portal, after one week, if it is enterprise-assigned, will stop working. Now we have a policy that every week, we have a scheduled restart of everything, and maintain it. The stability is so poor that this is what is required. Broadcom acquired it recently, approximately a year ago. Broadcom was not involved with the software before. They were known for having a history with the hardware, physical devices, and appliances. Now, they are focusing on both. Much of their technical expertise, have gone. There is no expertise.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation Anywhere is scalable and capable of adapting to any new requirements and technologies."

"The OCR feature in Automation Anywhere is the best I have encountered, even better than Google."

"Automation Anywhere offers a complete suite of development tools to empower developers for various enterprise automation needs."

"We have been able to reduce the amount of repetitive tasks completed by operations, allowing individuals to move onto tasks which cannot yet be automated."

"The control room is the best part as everything can be seen and controlled from there, scheduling storing of credentials, and much more. I have used PDF extraction and other tools where data needs to be extracted and it works great at that part. I highly recommended this tool for automation."

"It is easy to fix bug issues which you encounter in the post-production process."

"Automation Anywhere has improved our company a lot. The SLA of some tasks that we need to deliver to some clients has improved greatly."

"By combining Automation Anywhere and Appian together, we have been able to build a bot that works with Appian workflows to manage all our employees."

More Automation Anywhere pros

"Scalability has actually worked well and we are able to bring it to multiple environments."

"The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market."

"Unit testing or early life testing did not have to be stopped or delayed because those services were not available."

"We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far."

"You can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then, the more technical that you are, the more programming you have, the more you're able to customize the tool."

"The ability to create virtual services and deploy them as Docker containers, and include them in our Jenkins build pipelines, is a valuable feature."

"CA Service Virtualization has helped us advance the development cycle when third-party interfaces are not available to us."

"Ability to vary the responses very easily (randomize, pick-lists, etc.)."

More Broadcom Service Virtualization pros

Cons

"In A2019 the dependencies that are being downloaded take a longer time that should be reduced. Migration utility should be provided so we can easily migrate from lower versions to higher versions."

"Custom models with advanced features can be included in the IQ Bot models for unstructured and semi-structured data."

"Some of the biggest improvements they can make are with the interface. It can be improved in terms of usability or searching for something. For example, icons are hard to find. Typically, you jump into the search box, but being able to go in and find things quickly with the eye could be very valuable."

"I would like to have the MetaBot screen name title dynamic instead of static."

"It is a bit wonky with HTML when I'm working with it. There are times when it's not able to detect the technology that we are using. I don't know whether it's an Automation Anywhere issue or an internal issue. I want it to work smoothly with more technologies."

"I would like to see more complex use cases coming out for our industry."

"Product support for our customers needs improvement. They should increase the support personnel."

"An option should be provided to disable the flow and dual-mode since those are not used often by the developers, and hence take up extra space on the screen."

More Automation Anywhere cons

"I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server."

"DevTest is pretty massive. It's hard to tell what different parts of it can be used to do different things. They should modulize it more."

"The cost is an area that needs improvement. There are a couple of other tools which provide support for performance testing with the base version itself, but Broadcom needs a separate component to support virtualization for performance testing. This is a costly component."

"It is not a stable solution."

"CA actually releases a new version every year. We had issues with the upgrade prior to the latest one."

"The workstation component has a very out-dated UI and is in dire need of a facelift."

"From a reporting perspective I think we would like to have a more user-friendly approach."

"I'd like to see more of the newer technologies included in there, looking mainly from a mobile perspective, possibly, so you can virtualize some of the aspects that we're going to be doing for mobile testing."

More Broadcom Service Virtualization cons

Pricing and Cost Advice

"The price for Automation Anywhere is reasonable."

"The licensing needs to be made simpler or shortened."

"The setup cost for this is onetime and licensing is based on your choice of product."

"It is one of the most affordable RPA solutions, and as for licensing, they offer a community edition that greatly helps anyone who aspires to learn about the product before buying the enterprise solution."

"Their licensing processes are in par with most industry standards."

"It costs up to $1,200 per license."

"Our pricing a year ago was $600 per license."

"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."

More Automation Anywhere pricing and cost advice

"There is a yearly licensing cost, and I would give it a four out of five."

"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."

"There are additional fees for advanced-level technical support."

"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

15%

Manufacturing Company

11%

Healthcare Company

Financial Services Firm

41%

Computer Software Company

15%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...

See all answers

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

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Comparisons

Microsoft Power Automate vs Automation Anywhere

Compared 32% of the time

UiPath vs Automation Anywhere

Compared 23% of the time

Blue Prism vs Automation Anywhere

Compared 11% of the time

Tricentis Tosca vs Automation Anywhere

Compared 4% of the time

Python RPA vs Automation Anywhere

Compared 3% of the time

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Compared 36% of the time

Parasoft Virtualize vs Broadcom Service Virtualization

Compared 24% of the time

OpenText Service Virtualization vs Broadcom Service Virtualization

Compared 23% of the time

IBM Rational Test Virtualization Server vs Broadcom Service Virtualization

Compared 10% of the time

Tricentis Tosca vs Broadcom Service Virtualization

Compared 7% of the time

More Broadcom Service Virtualization Competitors

Product Reports

Buyer's Guide

Automation Anywhere

January 2025

Download Automation Anywhere product report

Buyer's Guide

Broadcom Service Virtualization

January 2025

Download Broadcom Service Virtualization product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

ITKO LISA, CA LISA, CA Service Virtualization

Learn More

Automation Anywhere

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Broadcom

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Broadcom Service Virtualization offers a robust platform for isolating test environments by virtualizing dependent services, including fragile or in-development services. It’s a versatile tool widely used for API testing, virtual data creation, API marking from web servers, and supporting performance testing.

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Users find Broadcom Service Virtualization incredibly efficient for creating and deploying virtual services as Docker containers that integrate seamlessly within Jenkins build pipelines, allowing isolated testing to occur without disturbing unrelated services. Features like IBM MQ service creation through recording simplify usage, even for those with limited development experience. Its support for TCP/IP protocol virtualization broadens its applicability, especially in specialized scenarios like terminal insurance. However, the solution does come with areas needing updates, such as outdated workstation components, integration of fragmented web applications, and a steep learning curve. Challenges also exist in stability, performance, and cost-related factors, particularly for performance testing. Users have called for improved flexibility in mainframe and JDBC virtualization, with a preference for enhancing existing functionalities over developing new features.

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**What are the most important features?**\n
- **API Testing and Virtual Data Creation:** Helps users perform comprehensive API tests and create virtual test data efficiently.\n
- **Docker Container Deployment:** Enables users to deploy virtual services as Docker containers, ensuring easy integration within CI/CD pipelines like Jenkins.\n
- **TCP/IP Protocol Virtualization:** Provides unique capabilities in virtualizing TCP/IP protocols, essential for specialized industries.\n
- **IBM MQ Service Recording:** Simplifies the creation of MQ services, making it accessible even to those with limited coding experience.\n
- **Performance Testing Support:** Handles heavy performance loads, critical for high-demand environments.

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**What benefits should users look for in reviews?**\n
- **Cost Efficiency:** Reduces costs by minimizing delays and expenses related to dependent service development.\n
- **Scalability and Performance:** Capable of handling performance loads up to 2000 to 3000 GPS.\n
- **Flexibility in Testing:** Offers flexibility in performing isolated tests without disrupting unrelated services.\n
- **Ease of Integration:** Simple integration within CI/CD pipelines, enhancing workflow efficiency.\n
- **Comprehensive Support:** Includes various tools for virtual service creation, even for those with limited technical skills.

\n\n

Broadcom Service Virtualization finds significant usage in industries necessitating complex testing environments, such as insurance, where it aids in third-party API virtualization and TCP/IP protocol virtualization. By creating isolated test environments, companies can reduce costs and delays and efficiently manage high-performance loads, ensuring a streamlined development process.

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil,

Buyer's Guide

Robotic Process Automation (RPA)

December 2024

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