Try our new research platform with insights from 80,000+ expert users

Automation Anywhere vs Broadcom Service Virtualization comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
548
Ranking in other categories
Business Process Management (BPM) (3rd), Robotic Process Automation (RPA) (3rd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
 

Mindshare comparison

Robotic Process Automation (RPA)
Service Virtualization
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
reviewer956754 - PeerSpot reviewer
Scalable with good recording and creating of virtual services, but it's not stable and there is no support for previous versions
The learning curve is an area that needs improvement, as well as stability and performance. Stability has to be improved. It is not a stable solution. Especially, when you create custom solutions there are issues with memory accumulation. I would prefer that they stop adding features, which is what they do. Instead, focus on stabilizing it and make it work. What's the point of adding new features? It just increases the cost. I'll give you an example; CA and I have continuous applications, and insight is one of the service activation components. It has never worked in any project, just for the namesake and for showing they have this one. Support needs improvement, they don't support the migration from an older version to the current version. The price can be reduced. This portal, after one week, if it is enterprise-assigned, will stop working. Now we have a policy that every week, we have a scheduled restart of everything, and maintain it. The stability is so poor that this is what is required. Broadcom acquired it recently, approximately a year ago. Broadcom was not involved with the software before. They were known for having a history with the hardware, physical devices, and appliances. Now, they are focusing on both. Much of their technical expertise, have gone. There is no expertise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found the pricing to be very reasonable."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The product effectively handles all the tasks we require."
"The pricing is excellent. I would give them perfect marks in that regard."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"The most valuable features for my client are timing and scheduling."
"The best feature of Automate is its ease of use, which is a major selling point."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"The management works well."
"The integration is helpful. We have quite a few use cases where we've integrated with Microsoft tools and local record systems, such as SAP and Vertex AI."
"From the customer's perspective, the biggest benefits are automation of the security and monitoring systems."
"The stability of Automation Anywhere is not a concern when deployed on the cloud."
"Automation Anywhere has excellent features."
"The most valuable feature of Automation Anywhere is the ease with which it integrates with our existing APIs."
"Anywhere contributed to increased efficiency, reduced manual efforts, and notable time savings across various processes."
"The most valuable feature is recording in the Control Room, as it allows me to chose what I want to have recorded, ensuring that I get the right thing on time."
"We have been using it extensively for the shift left process and testing. It helps us to accelerate and virtualize services and assets that we don't have. It enables to test faster."
"The innovation is amazing. CA has continued to add to services that it supports, the transports that it supports, and has built all of the enterprise capabilities into the product as well."
"There are several areas that are easily configurable."
"It's got probably the greatest amount of features, in terms of different technologies that you can automate and virtualize, out of any of the solutions out there."
"Helps us to remove barriers that we have with dependencies on services that we don't own, or services that don't even exist yet."
"It is easy to use, has a faster time to market, and provides flexibility."
"It is definitely scalable."
"We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far."
 

Cons

"It's possible that they could use a stronger community for seeking guidance and help."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"There is a lack of good development for artificial intelligence, such as machine learning."
"The OCR for Hebrew text needs to be improved."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"The human training area is still something that needs to be improved. It's not so much the actual technology learning, but rather how you bring this to life with all the peripheral competencies that are needed for it."
"Queues are great but need improvement. They are helpful because most of the automations are transaction-based."
"The overall product in Automation Anywhere is good, but they need to improve a little bit on the overall architecture side."
"Looking at the POC's requirements and use cases, our customers are asking us for the OCRing of handwritten documents."
"The API integration should be improved further since it is a bit difficult at the moment to connect with the API in the enterprise version."
"In the last two years, with the help of IQ Bot, and what I learned today about this Attended Automation 2.0, I think they are addressing vital key challenges that we have faced so far."
"At some places, the if-else statements become so confusing so, at that place, they can change the UI for better understanding. Apart from this I liked this tool and would like to continue working on this."
"Now, it is a big complex to download the product and install it, then again to install the patches. So, it takes a lot of time to download it."
"CA actually releases a new version every year. We had issues with the upgrade prior to the latest one."
"They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server."
"I would like to have more flexibility towards the mainframe virtualization and also in JDBC virtualization."
"​From a reporting perspective I think we would like to have a more user-friendly approach."
"One major feature I would like to see is on the user administration part. Right now, anybody can access any of the folders and any of the projects."
"The workstation component has a very out-dated UI and is in dire need of a facelift."
 

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Once you buy the software, you just pay for the support for backend help."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"It comes with a package that costs approximately $20,000 USD per year."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I would like them to have better license management."
"Based on what I've heard, it's costly, but I don't know much about its pricing."
"This is a comprehensive automation offering with a scalable architecture and flexible pricing models."
"I don't agree with the IQ Bot licensing costs, which depends on the consumption of the document rather than per bot or user. This is confusing for me, because most of the cases for us in a possible future scenario, there would be a lot of invalid data to be scanned to get to real data. E.g., we would have to supply approximately 100 pages of scanned data to extract two pages of original data. In these type of cases, the IQ Bot might be a costly venture."
"Our annual licensing costs for the entire company are $100,000."
"We have saved time and money using this solution."
"Automation Anywhere's pricing is significantly higher than other RPA solutions."
"The price is very reasonable."
"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"There are additional fees for advanced-level technical support."
"There is a yearly licensing cost, and I would give it a four out of five."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
841,004 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Healthcare Company
8%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
11%
Healthcare Company
5%
Financial Services Firm
40%
Computer Software Company
14%
Retailer
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
 

Also Known As

HelpSystems Automate, Automate
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
ITKO LISA, CA LISA, CA Service Virtualization
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: February 2025.
841,004 professionals have used our research since 2012.