Try our new research platform with insights from 80,000+ expert users

Automation Anywhere vs Jacada Intelligent Agent Engagement comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Automation Anywhere
Ranking in Robotic Process Automation (RPA)
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
526
Ranking in other categories
Process Mining (1st)
Jacada Intelligent Agent En...
Ranking in Robotic Process Automation (RPA)
47th
Average Rating
7.0
Reviews Sentiment
5.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 11.7%, down from 15.6% compared to the previous year. The mindshare of Jacada Intelligent Agent Engagement is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Nelson F. Guerrero - PeerSpot reviewer
Saved us half a million dollars and 10,000 hours in the first year
There have been numerous improvements in the organization. We have saved hours and time and hard dollars. In the first year, we saved over half a million dollars. That was about six months of time. After that, we have done at least three million year over year, and we have increased that very much. As far as time saved, it is well over 10,000 hours in the first year alone, and we continue to grow. This year, we are projecting 30,000 manual hours saved. Prior to the implementation of Automation Anywhere, we had lots and lots of manual work. People would go into Excel and copy data from one master sheet to many sheets. They would compile data. They would take lots of time to do these things. Today, they can go in, press a button, and launch it. They can download hundreds and thousands of invoices, whereas previously, they used to do it manually. One of our use cases saved two people four days a week of time, which is 32 hours each. We now do that automatically in six hours. The learning curve is initially a little daunting, but after you are in there and you understand how it works, it is very seamless. It is very easy to pick up and very intuitive, and then from there, it is pretty much you go and get your hands dirty. The tools that we integrate with Automation Anywhere so far have been Python scripts and PowerShell. We have got Power Automate and Power Flows from Microsoft. We are starting to do some cognitive RPA. We are implementing OpenAI through Azure. We have got a lot of that going right now. The integration with all of the documents and APIs is very seamless. There are packages available in the store if you do not have the integration built-in out of the box. They are available to everyone. Everything that we have been able to use has been just drag and drop. We can just pop in our credentials and be done. Automation Anywhere has affected us in a positive way in terms of employee capacity and compliance. We have not had to backfill roles. We have not necessarily replaced people, and that is by intent. We did not want to replace people, but we also did not want to have to backfill people. We wanted people to focus on things that they value and be more productive instead of doing mind-numbing things that get no value, but they just have to do it. Our time and cost savings have been immense since the beginning. In our first year, after we started launching the bots in June or July of 2019, we saved half a million dollars and 10,000 man-hours. Since then, we have grown more than 70% year over year. This year, we are on track to go up to about 40,000 man-hours saved and more than three million hard dollars saved. They have been able to provide automation at scale pretty well. We fired up and started off with only three production machines. We are now up at five. Officially, we were going up to seven as of next week. We have heard about people here at the Imagine conference who, for example, have hundreds, so the point is proven, and the facts are there. They can scale up very quickly. The main Automation Anywhere Program offering we use is Pathfinder. We have not utilized our partner services or anything like that, but Pathfinder has been great. Their user groups have been great. To be able to focus and see the product launches beforehand has always been advantageous. The ability to see that has been good.
BM
Suitable for a small-scale business but not evolved enough for a large enterprise
The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens. Jacada has evolved, but I'm not using the latest version. Technically we use our internal product more, which is iAutomate. We also use UiPath and Automation Anywhere…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They can build an end-to-end solution with Automation Anywhere."
"The most valuable feature is the task bots because we found that cognitive functionality can be improvised."
"They've now included the code so we can add some additional code. That's good."
"I have some metrics at the top of my head, but they're a little abstract. Accomplishing what we've done so far with the bots in production would take 40,000. It's not a direct correlation of full-time employees because that's all work that would not have gotten done because they don't have time for that kind of nitty-gritty work."
"The insights provided by the dashboard are excellent."
"The drag-and-drop feature is valuable."
"IQ Bot is very helpful as it is easy to learn and implement and the data output accuracy is almost 90%. Over time, the BOT learns from the validation which is an added advantage. Whatever I was thinking for version 11.3, it's being implemented in A2019. The incorporation of Python scripts is also implemented which will be easier for validations."
"It is easy and simple to use with its drag and drop functionality."
"The initial setup was fairly straightforward."
 

Cons

"Reporting could be better because there is a little bit of overkill in getting information about the utilization of the bot license. This could be a little bit improved."
"We would like a smoother process for moving bots and tasks between the different development environments, from development to testing to production. We find this to be pretty cumbersome to work through."
"Had we had access to the RPA bots in advance, we would have practiced before fully implementing."
"Autosuggestion of existing use cases based on the problem statement could use improvement."
"It needs stability improvements. Sometimes, it becomes unstable."
"The learning curve for Automation Anywhere is steep, especially for advanced features like IQ Bot and API automation, which require technical expertise."
"While the ease of use for non-tech users is good, it could be improved."
"In A2019 the dependencies that are being downloaded take a longer time that should be reduced. Migration utility should be provided so we can easily migrate from lower versions to higher versions."
"They need to create a workflow system."
 

Pricing and Cost Advice

"The cost of this solution is a little bit high, but it is worth the price."
"The Community Edition is a good offering from the company."
"Based on what I've heard, it's costly, but I don't know much about its pricing."
"Approximately, for a developer, it is around $750 for a license a year. For Bot Runners, it is about $550."
"Cost is the biggest area in need of improvement for Automation Anywhere. Annually it's $250,000. That's what deterred us right away."
"The pricing for Automation Anywhere is reasonable."
"It depends. For example, for my group, we are centralizing the infrastructure in Paris. Our contract is signed with Automation Anywhere in France. The currency and the pricing of Automation Anywhere in France can appear beneficial and interesting for Germany and Scandinavian countries, but when we share our infra and are internally charging other countries such as Poland, Brazil, or some other country with a lower currency value as compared to Euro, it becomes less beneficial. They would prefer to sign the contract directly with Automation Anywhere because they will benefit from a price that is as per their local market."
"The price is very reasonable."
Information not available
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
824,095 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
11%
Healthcare Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Humana, Turk Telekom, Leumi Card
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: November 2024.
824,095 professionals have used our research since 2012.