AutomationEdge vs OpenText Operations Orchestration comparison

AutomationEdge and OpenText are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #14 with an average rating of 8.0, while OpenText is ranked #21 with an average rating of 8.7. AutomationEdge holds a 1.0% mindshare in RPA, compared to OpenText’s 0.2% mindshare. Additionally, 84% of AutomationEdge users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

OpenText Operations Orchestration and AutomationEdge compete in the IT process automation category. AutomationEdge seems to have an upper hand due to its broader feature range and comprehensive automation capabilities.

Features: OpenText Operations Orchestration is known for its advanced integration capabilities with various IT systems, flexibility in deployment, and robust technical support. AutomationEdge offers extensive automation coverage, AI-driven automation, and a comprehensive feature set, making it suitable for enterprises seeking a complete automation package.

Room for Improvement: OpenText Operations Orchestration could enhance its AI-driven features and expand its automation coverage further. It may also benefit from a more user-friendly interface to enhance usability. AutomationEdge, despite its extensive features, could improve in areas such as cost-efficiency, offering a more scalable pricing model, and refining its integration process for complex environments.

Ease of Deployment and Customer Service: OpenText Operations Orchestration offers flexible deployment options and strong customer service that ensures seamless integration into existing infrastructure. AutomationEdge provides a straightforward cloud-based deployment, coupled with responsive customer service, enhancing ease of integration and support, making it favorable for organizations seeking quick integration.

Pricing and ROI: OpenText Operations Orchestration presents a cost-effective setup with significant ROI over time, ideal for organizations with existing IT investments. In contrast, AutomationEdge has higher initial setup costs but delivers substantial ROI through its comprehensive automation capabilities, appealing to enterprises seeking long-term benefits.

To learn more, read our detailed AutomationEdge vs. OpenText Operations Orchestration Report (Updated: March 2025).

Buyer's Guide

AutomationEdge vs. OpenText Operations Orchestration

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.0%, up from 1.0% compared to the previous year. The mindshare of OpenText Operations Orchestration is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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BhargavJotva

Associate Manager - Retail Banking Operation at IDFCFIRST

An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch

The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, the whole product is really nice and provides significant benefits."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

More Automate pros

"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."

"The initial setup was easy and straightforward."

"We can quickly adapt to our end users."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

"The most valuable feature of AutomationEdge is creating accounts."

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

More AutomationEdge pros

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"The community is very powerful, with extensive knowledge bases available."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

Cons

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"There is a lack of good development for artificial intelligence, such as machine learning."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The documentation is not that great."

"Some companies have asked for voice integration. This is likely part of the roadmap."

More Automate cons

"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."

"With the solution, customizing software can be time-consuming."

"They could provide more technologies for IT and security to enhance machine learning capabilities."

"The installation process could improve. It was difficult to complete."

"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."

"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."

"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."

"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."

More AutomationEdge cons

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"Only the tool's support can be a drawback where improvements are needed."

"The price is an area that should be addressed because the price is high."

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"Once you buy the software, you just pay for the support for backend help."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

More Automate pricing and cost advice

"I give the price of the solution a nine out of ten."

"The product is available at the lowest price."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"It is expensive but its value can justify the cost."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"The cost is very high compared to anything else available."

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

"I do not have experience with the pricing or licensing of the product."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

24%

Computer Software Company

15%

Real Estate/Law Firm

Manufacturing Company

Financial Services Firm

27%

Computer Software Company

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

See all answers

What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

See all answers

What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...

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What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

See all answers

What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Excha...

See all answers

What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I ra...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 42% of the time

UiPath vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

Blue Prism vs Automate

Compared 6% of the time

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UiPath vs AutomationEdge

Compared 37% of the time

Automation Anywhere vs AutomationEdge

Compared 35% of the time

Microsoft Power Automate vs AutomationEdge

Compared 28% of the time

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Red Hat Ansible Automation Platform vs OpenText Operations Orchestration

Compared 47% of the time

Control-M vs OpenText Operations Orchestration

Compared 13% of the time

ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 9% of the time

IBM BPM vs OpenText Operations Orchestration

Compared 9% of the time

Appian vs OpenText Operations Orchestration

Compared 7% of the time

More OpenText Operations Orchestration Competitors

Product Reports

Buyer's Guide

Automate

April 2025

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Buyer's Guide

AutomationEdge

April 2025

Download AutomationEdge product report

Buyer's Guide

OpenText Operations Orchestration

March 2025

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Also Known As

HelpSystems Automate, Automate

No data available

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Smart Dubai Government (SDG)

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

Buyer's Guide

AutomationEdge vs. OpenText Operations Orchestration

March 2025

Free Report: AutomationEdge vs. OpenText Operations Orchestration

Find out what your peers are saying about AutomationEdge vs. OpenText Operations Orchestration and other solutions. Updated: March 2025.

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