AutomationEdge vs SAP Intelligent RPA comparison

AutomationEdge and SAP are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #13 with an average rating of 8.1, while SAP is ranked #10 with an average rating of 8.0. AutomationEdge holds a 1.0% mindshare in RPA, compared to SAP’s 1.6% mindshare. Additionally, 84% of AutomationEdge users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

AutomationEdge and SAP Intelligent RPA are competitive in the RPA market. AutomationEdge seems to have the upper hand in pricing and customer support, but SAP Intelligent RPA justifies its higher pricing with a comprehensive feature set.

Features: AutomationEdge provides a robust automation solution with pre-built connectors for quick integration, a focus on IT and business processes, and speed in deployment. SAP Intelligent RPA integrates seamlessly with SAP products, supports complex workflow automation, and offers enterprise-focused features with extensive capabilities.

Room for Improvement: AutomationEdge can enhance its integration capabilities, expand its feature range for broader business applications, and improve documentation for complex use cases. SAP Intelligent RPA could streamline its deployment process, improve its learning curve for new users, and enhance its cost-effectiveness for smaller businesses.

Ease of Deployment and Customer Service: AutomationEdge is noted for its streamlined deployment process and responsive support, appealing to businesses seeking agility. SAP Intelligent RPA, while involving more complexity in deployment due to extensive integration possibilities, benefits from SAP's established customer support network.

Pricing and ROI: AutomationEdge is praised for economical setup costs and quicker ROI, positioning it as a cost-effective solution. SAP Intelligent RPA, despite higher initial setup costs, is valued for handling complex automations, offering significant potential ROI for enterprise-level applications.

To learn more, read our detailed AutomationEdge vs. SAP Intelligent RPA Report (Updated: January 2025).

Buyer's Guide

AutomationEdge vs. SAP Intelligent RPA

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of February 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.0%, up from 1.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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BhargavJotva

Associate Manager - Retail Banking Operation at IDFCFIRST

An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch

The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features for my client are timing and scheduling."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"Overall, the whole product is really nice and provides significant benefits."

More Fortra's Automate pros

"The support from the vendor is very good."

"We can quickly adapt to our end users."

"The initial setup was easy and straightforward."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."

"It helps us with cost optimization and easy implementation."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

More AutomationEdge pros

"The initial setup of SAP Contextor is easy."

"Scalability is fine. It is pretty nice."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"It is a stable solution...It is a scalable solution."

Cons

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"The product also has a limited use case in some respects."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"It's possible that they could use a stronger community for seeking guidance and help."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

More Fortra's Automate cons

"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."

"The installation process could improve. It was difficult to complete."

"The price of the solution could be improved."

"It's not an intuitive tool."

"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."

"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."

"They could provide more technologies for IT and security to enhance machine learning capabilities."

"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."

More AutomationEdge cons

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"SAP Contextor could improve by automating some processes."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

Pricing and Cost Advice

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"Once you buy the software, you just pay for the support for backend help."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It comes with a package that costs approximately $20,000 USD per year."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

More Fortra's Automate pricing and cost advice

"The product is available at the lowest price."

"It is expensive but its value can justify the cost."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"I give the price of the solution a nine out of ten."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"The pricing is not that expensive. It is manageable."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Healthcare Company

Manufacturing Company

Financial Services Firm

21%

Computer Software Company

15%

Energy/Utilities Company

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it...

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What is your experience regarding pricing and costs for Fortra Automate?

The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I want...

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What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

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What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

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What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...

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What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

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What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

Comparisons

Microsoft Power Automate vs Fortra's Automate

Compared 50% of the time

UiPath vs Fortra's Automate

Compared 37% of the time

Automation Anywhere vs Fortra's Automate

Compared 8% of the time

Blue Prism vs Fortra's Automate

Compared 4% of the time

More Fortra's Automate Competitors

UiPath vs AutomationEdge

Compared 37% of the time

Automation Anywhere vs AutomationEdge

Compared 34% of the time

Microsoft Power Automate vs AutomationEdge

Compared 29% of the time

More AutomationEdge Competitors

UiPath vs SAP Intelligent RPA

Compared 42% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 23% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 13% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 10% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 5% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Fortra's Automate

February 2025

Download Fortra's Automate product report

Buyer's Guide

AutomationEdge

February 2025

Download AutomationEdge product report

Buyer's Guide

SAP Intelligent RPA

January 2025

Download SAP Intelligent RPA product report

Also Known As

HelpSystems Automate, Automate

No data available

SAP Contextor, Contextor

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Fortra

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Smart Dubai Government (SDG)

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

AutomationEdge vs. SAP Intelligent RPA

January 2025

Free Report: AutomationEdge vs. SAP Intelligent RPA

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