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Automox vs Qualys TruRisk Eliminate comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Automox automates patching, reducing costs and manual labor while enhancing security, compliance, and in-house management capabilities.
Sentiment score
5.7
Qualys TruRisk Eliminate enhances efficiency, reducing work hours, security costs, and vulnerabilities, while improving remediation and minimizing ransomware risks.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Data at Infosys
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
Senior Data Reporting Analyst at University of Bradford
We have seen a positive return on investment mainly through time savings, as automating patching and routine endpoint maintenance has reduced manual effort by roughly around twenty to thirty percent for these tasks.
QA Engineer at a computer software company with 1,001-5,000 employees
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
Information Security Manager at BARC India
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
Information Security - Manager at Infosys
In the past, it took us seven to ten days to close critical patches, but now we manage to address them within forty-eight hours, while high-priority SLAs can often be resolved within seven days.
IS Service Technical Specialist For Qualys Patch Management at ABB
 

Customer Service

Sentiment score
7.5
Automox's customer service is proactive and highly rated, offering swift, reliable support through email and chat channels.
Sentiment score
7.0
Qualys TruRisk Eliminate is praised for responsive support, efficient troubleshooting, and quick issue resolution, despite occasional delays.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Network & Security Administrator at a legal firm with 51-200 employees
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Senior Data Reporting Analyst at University of Bradford
Overall, the customer support has been good; responses are generally timely, and the support team is helpful when troubleshooting issues or clarifying how a feature works.
QA Engineer at a computer software company with 1,001-5,000 employees
The support team is experienced and responsive.
Senior Security Consultant at CyberNxt Solutions LLP
The support team is responsive and provides detailed information.
Vulnerability Management Engineer at a comms service provider with 10,001+ employees
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
Security Consultant at Onity
 

Scalability Issues

Sentiment score
7.6
Automox efficiently scales for various environments, managing endpoints with ease, though multi-tenant setups face minor challenges.
Sentiment score
7.6
Qualys TruRisk Eliminate scales well with adaptable management for global assets, though scalability may be affected by licensing costs.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Senior Data Reporting Analyst at University of Bradford
Automox scales well for our needs; adding new endpoints is straightforward and the centralized management approach makes it easy to apply consistent policies as the environment grows.
QA Engineer at a computer software company with 1,001-5,000 employees
Automox's scalability is excellent, as it scales very well, and it is easy to deploy new agents.
Cyber Security Analyst II at a media company with 201-500 employees
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
Information Security Manager at BARC India
If a client has purchased licensing for ten thousand assets and exceeds that, Qualys continues to scan those additional assets, which ensures the client's coverage.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
The Qualys Cloud Agent handles the workload perfectly, even when deploying patches to thousands of assets simultaneously across different locations.
Senior Vulnerability Management Specialist | CTEM | Cyber Risk Strategist (FAIR™) at Overtech Security
 

Stability Issues

Sentiment score
8.3
Automox is highly reliable and stable, offering consistent performance with minimal downtime and effective device patching.
Sentiment score
7.7
Qualys TruRisk Eliminate is stable with high user satisfaction, minimal downtime, and effective support for occasional issues.
It's not crashing or experiencing any downtime.
Senior Data Reporting Analyst at University of Bradford
Overall, it is reliable.
System Engineer at a tech services company with 11-50 employees
It is highly stable.
Sr Security Engineer at a tech services company with 10,001+ employees
Regarding stability, I rate it a perfect ten out of ten for uptime, as I never experience lag, latency, or loading time.
Cyber Security Specialist at a financial services firm with 10,001+ employees
 

Room For Improvement

Automox needs enhancements in remote desktop, third-party integration, reporting, pricing, OS update support, and improved Linux and iOS features.
Users recommend enhancing Qualys TruRisk Eliminate's interface, customization, automation, integration, and pricing for improved efficiency and support.
From a QA perspective, better visibility into patch history and endpoint changes would make it easier to troubleshoot environment-related issues and track changes over time.
QA Engineer at a computer software company with 1,001-5,000 employees
An alert of a security threat could be another type of notification that tells me something is important.
Senior Data Reporting Analyst at University of Bradford
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
Data at Infosys
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
System Engineer at a tech services company with 11-50 employees
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
Sr Security Engineer at a tech services company with 10,001+ employees
For critical options, they could make them red, green for medium, and blue for less significant options.
Cyber Security Specialist at a financial services firm with 10,001+ employees
 

Setup Cost

Automox offers cost-effective, straightforward licensing with $2 per endpoint fees, cloud-native management, and potential volume discounts.
Qualys TruRisk Eliminate offers competitive pricing with robust features, though some alternatives may be cheaper for smaller environments.
Automox's price is very cost-effective and affordable.
Data at Infosys
We get many more features at the same price as other solutions such as Microsoft SCCM.
Senior Security Consultant at CyberNxt Solutions LLP
However, it can be a bit expensive sometimes, and I think clients can be shocked when they see the price.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
Qualys Patch Management is expensive.
Senior Information Security Engineer at a consultancy with 10,001+ employees
 

Valuable Features

Automox offers flexibility, user-friendly automation, cross-platform compatibility, and efficient cloud-native management with centralized control and comprehensive reporting.
Qualys TruRisk Eliminate enhances security by prioritizing high-risk vulnerabilities, automating patch management, and providing comprehensive visibility.
One of the best features I appreciate about Automox is automated patching.
Senior Data Reporting Analyst at University of Bradford
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
Data at Infosys
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
Technical Product Manager at Hireright
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
Senior Security Consultant at CyberNxt Solutions LLP
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
Security Specialist at a photography company with 11-50 employees
Qualys has been instrumental in our vulnerability remediation efforts, enabling us to address nearly 25 million vulnerabilities.
Manager Information Security at a consultancy with 10,001+ employees
 

Categories and Ranking

Automox
Ranking in Patch Management
9th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Vulnerability Management (33rd), Endpoint Protection Platform (EPP) (23rd), Enterprise Mobility Management (EMM) (8th), Autonomous Endpoint Management (6th)
Qualys TruRisk Eliminate
Ranking in Patch Management
1st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Patch Management category, the mindshare of Automox is 2.7%, up from 2.5% compared to the previous year. The mindshare of Qualys TruRisk Eliminate is 3.0%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Qualys TruRisk Eliminate3.0%
Automox2.7%
Other94.3%
Patch Management
 

Featured Reviews

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
PB
Vulnerability Management Engineer at a media company with 1,001-5,000 employees
Automated risk-based patching has reduced remediation time and meets SLAs across our hybrid estate
The best features Qualys TruRisk Eliminate offers include prioritizing the assets and automatically eliminating vulnerabilities without reaching out to the concerned team for timely and effective remediations. By using Qualys TruRisk Eliminate, we can remediate vulnerabilities on time. The biggest practical benefit of automating those remediations without involving the security team each time is that we can create security patches and automatically trigger them to all targeted devices. Qualys TruRisk Eliminate provides multiple models such as PM, cloud agent, cloud security, and total cloud. I am currently using multiple models, and everything helps me secure the devices. Regarding Qualys TruRisk Eliminate's AI capabilities, from the governance perspective, we can achieve vulnerabilities within a particular time frame. Its accuracy gives accurate results, and we can complete the activities as mentioned within the SLA. Basically, Qualys TruRisk Eliminate prioritizes vulnerabilities based on asset criticality, CVSS score, EPSS score, and the number of vulnerabilities. Combining these factors generates Qualys TruRisk values and helps prioritize vulnerabilities. It automatically fixes the vulnerabilities if any Qualys TruRisk value matches the conditions or rules. I use the solution's risk reduction recommendation report, which I assess for streamlining remediation. This helps identify vulnerabilities and fix them based on conditions such as asset criticality ranging from zero to five, the number of vulnerabilities, actively exploited vulnerabilities, and the Qualys Detection Score. Combining all these factors makes it achievable. I use Patch Management with Qualys VMDR. The integration is crucial because it automatically includes the relevant patches and configuration changes required to remediate vulnerabilities detected by VMDR without needing additional support from server owners. It patches the vulnerabilities via the agent. Qualys Patch Management's integration with Qualys TruRisk Eliminate influences the prioritization of patches for known exploited vulnerabilities or CISA catalog items by identifying and prioritizing vulnerabilities based on the Qualys TruRisk score, which incorporates multiple sources such as asset criticality, QDS, and the number of vulnerabilities. When evaluating and managing the potential operational impact of patch deployments or remediation actions for maintaining system uptime or application availability, I find that Patch Management does not require downtime on targeted devices and allows us to fix vulnerabilities during non-business hours.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
Outsourcing Company
10%
Financial Services Firm
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise7
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Automox?
I did not have too much information on the pricing side of things since I was not responsible for administering cost on Automox or provisioning licenses; I more so worked on just the active tasks.
What needs improvement with Automox?
I think Automox can be improved by including a few more software titles that are very important in their third-party software catalog, namely vendor software, third-party applications, and finance ...
What is your primary use case for Automox?
My main use case for Automox is because I work for a managed service provider, so I set patching schedules for our clients, deploy packages, and set software policies. I can give you a specific exa...
What is your experience regarding pricing and costs for Qualys Patch Management?
The pricing and licensing for Qualys TruRisk Eliminate were reasonable for the capabilities provided. The setup was straightforward, although the licensing structure could be a little simpler and m...
What needs improvement with Qualys Patch Management?
Qualys TruRisk Eliminate is strong overall, but the user interface and reporting could be made more intuitive. More customization in dashboards and easier integration with other security tools woul...
What is your primary use case for Qualys Patch Management?
My main use case for Qualys TruRisk Eliminate is to identify and prioritize critical security risks across our IT environment. Day-to-day, I use it to assess vulnerabilities, understand the risk le...
 

Overview

Find out what your peers are saying about Automox vs. Qualys TruRisk Eliminate and other solutions. Updated: September 2026.
921,523 professionals have used our research since 2012.