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Automox vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024
 

Categories and Ranking

Automox
Ranking in Patch Management
14th
Average Rating
8.8
Reviews Sentiment
8.1
Number of Reviews
10
Ranking in other categories
Vulnerability Management (46th), Endpoint Protection Platform (EPP) (54th), Enterprise Mobility Management (EMM) (18th)
Qualys Patch Management
Ranking in Patch Management
7th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Jack Leung - PeerSpot reviewer
Easy to use and deploy agents but needs more stability
We just need to deploy the agent to the endpoints. We don't need to set up anything. For a single agent, it takes one or two minutes. However, we deployed globally, and you need to take into consideration the time it will take to deploy across each endpoint. It's very simple to deploy. We had three or four engineers take care of the implementation.
Brad Mathis - PeerSpot reviewer
Helps simplify patching, integrates well, and reduces costs
A common area for improvement in Patch Management, both within our environment and others I've encountered, is the lack of built-in driver updates. Ideally, the system would handle updates for network interface cards, video cards, and other components, eliminating the need to rely on manufacturer-specific tools like Dell Update or HP Update. Integrating these patching options would significantly improve the overall functionality. Qualys Patch Management primarily updates operating systems, third-party software including Adobe products and many more, leaving video card drivers and firmware updates to other tools. This focus on core software is understandable, as driver and firmware updates can be more complex. The price has room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"It's easy to deploy agents to endpoints."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"Its flexibility is most valuable."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"It's super easy to use and we haven't found anything easier."
"Patch Management, if configured correctly, works effectively without requiring further action."
"The organization's risk score has significantly improved since integrating with Qualys Patch Management."
"The most valuable features are the ease of managing both first-party and third-party patching, the generation of dashboards, and the provision of real-time information."
"The integration of Qualys Gateway Scanner is my favorite feature. The patches our downloaded to QGS in our environment and deployed, saving bandwidth. The patch logging and policies have been helpful. The dashboard shows you when the patch has been applied to your assets."
"The most valuable features of Qualys Patch Management include its ability to automate patch deployment for hundreds or thousands of assets, reducing our reliance on the IT team to perform these tasks manually."
"Patch Management's most valuable feature is the ability to search for vulnerabilities using their QID."
"The integration of Qualys Gateway Scanner is my favorite feature."
"Patch Management gave my side and the security side a single pane of glass and the ability to better coordinate the delivery of patches."
 

Cons

"The stability has come a long way from what it was like when it started and now it's really good."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"A patch contract is a bundle of patches that we are going to roll out. I would like to reference those patches from separate jobs. They explained at a conference that it cannot be done, but that is my main complaint. I wish that the whole schema was a little bit clearer because there is a little bit of cloudiness around it."
"In our environment, the application sometimes crashes, requiring improvement."
"There is room for improvement in terms of adding more patches. Not all patches are available for deployment on Qualys Patch Management, so collaborating with various vendors to provide new patches would be beneficial."
"It is pretty good. However, it would be good to have more widgets and AI-generated reports. I have not seen anything related to AI with Qualys. It would be beneficial for Qualys to incorporate AI-generated tools for Patch Management and VMDR. This could assist in managing risks, providing AI-generated reports, and creating risk letters for clients, which can streamline communication."
"The GUI has areas that need improvement, particularly in the accuracy of results when adding dashboards and running queries."
"Qualys can do regular check-ins to go over not only all the vulnerabilities but also the overall process to see if there is anything where we might need improvement."
"There are certain integration parts that could be improved. Sometimes, legacy operating systems are not supported by Qualys Patch Management, which is an issue."
"Sometimes, legacy operating systems are not supported by Qualys Patch Management, which is an issue."
 

Pricing and Cost Advice

"The product is a great value."
"The cost is very reasonable compared to the competition."
"We are on the premium licensing, which is the one that has the API capability that we use."
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"Its licensing for a year was nine grand. There was no additional fee."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"Qualys is fairly priced."
"Qualys Patch Management is a cost-effective solution for managing our 43,000-plus assets."
"I'm unaware of Qualys' exact price, but it's more expensive than Nessus. With technological products, you need to pay to get the best."
"Its price is competitive in the market. Compared to other solutions like Rapid7, Qualys offers a favorable price point and robust features."
"Compared to other tools, the price of Qualys Patch Management is reasonable."
"The pricing is fair and within our budget."
"Pricing is on the higher side. We found it costly compared to other vendors."
"Pricing for Qualys Patch Management is moderate."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Government
8%
Manufacturing Company
7%
Computer Software Company
21%
Manufacturing Company
12%
Government
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automox?
It's easy to deploy agents to endpoints.
What is your experience regarding pricing and costs for Automox?
We do pay a monthly licensing fee. I'd rate the pricing as average. It's not cheap yet not too expensive. You can also pay for more support if you require them to provide consultancy services.
What needs improvement with Automox?
They need to improve the automation features. It could be more stable.
What is your experience regarding pricing and costs for Qualys Patch Management?
Pricing is on the higher side. We found it costly compared to other vendors.
What needs improvement with Qualys Patch Management?
It would be beneficial to have more efficiently scheduled task deployments that are tailored to specific asset types or deployment needs.
What is your primary use case for Qualys Patch Management?
We use Qualys Patch Management to detect open vulnerabilities and manage patches.
 

Learn More

 

Overview

Find out what your peers are saying about Automox vs. Qualys Patch Management and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.