

Automox and Qualys TruRisk Eliminate are both leaders in the patch management market. Automox gains an edge with its cost-effectiveness and immediate ROI, whereas Qualys offers a comprehensive feature set that justifies its higher price tag.
Features: Automox offers automated patch management, real-time visibility, and supports multiple platforms, simplifying patch processes across different operating systems. It stands out for its intuitive dashboard and automation capabilities. Qualys TruRisk Eliminate excels with asset visibility, risk-based vulnerability prioritization, and robust remediation tracking, focusing on vulnerabilities posing the highest risk first.
Room for Improvement: Automox requires enhancements in reporting, automation, and integration capabilities, suggesting a need for better customization in dashboards and APIs. Qualys TruRisk Eliminate users seek improved dashboards, simpler customization, and better third-party integrations, as well as enhanced user experience and reporting functionalities.
Ease of Deployment and Customer Service: Both Automox and Qualys TruRisk Eliminate offer flexible deployment options for varied environments. Each receives praise for responsive customer service, though Automox is often highlighted for quick issue resolution. Qualys provides commendable support but could improve response time and documentation.
Pricing and ROI: Automox is celebrated for its cost-effective pricing and ease of use, leading to significant time and cost savings that enhance ROI. While Qualys TruRisk Eliminate is pricier, its extensive feature set potentially justifies the cost, offering good ROI through improved security and reduced risks. Qualys is recognized for its bundled modules, though its licensing complexity can be a challenge compared to Automox's straightforward model.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
We have seen a positive return on investment mainly through time savings, as automating patching and routine endpoint maintenance has reduced manual effort by roughly around twenty to thirty percent for these tasks.
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
In the past, it took us seven to ten days to close critical patches, but now we manage to address them within forty-eight hours, while high-priority SLAs can often be resolved within seven days.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Overall, the customer support has been good; responses are generally timely, and the support team is helpful when troubleshooting issues or clarifying how a feature works.
The support team is experienced and responsive.
The support team is responsive and provides detailed information.
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox scales well for our needs; adding new endpoints is straightforward and the centralized management approach makes it easy to apply consistent policies as the environment grows.
Automox's scalability is excellent, as it scales very well, and it is easy to deploy new agents.
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
If a client has purchased licensing for ten thousand assets and exceeds that, Qualys continues to scan those additional assets, which ensures the client's coverage.
The Qualys Cloud Agent handles the workload perfectly, even when deploying patches to thousands of assets simultaneously across different locations.
It's not crashing or experiencing any downtime.
The stability of Qualys Patch Management is impeccable.
Overall, it is reliable.
It is highly stable.
From a QA perspective, better visibility into patch history and endpoint changes would make it easier to troubleshoot environment-related issues and track changes over time.
An alert of a security threat could be another type of notification that tells me something is important.
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
For critical options, they could make them red, green for medium, and blue for less significant options.
Automox's price is very cost-effective and affordable.
We get many more features at the same price as other solutions such as Microsoft SCCM.
However, it can be a bit expensive sometimes, and I think clients can be shocked when they see the price.
The pricing is reasonable and less expensive than the previous tool.
One of the best features I appreciate about Automox is automated patching.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
Qualys has been instrumental in our vulnerability remediation efforts, enabling us to address nearly 25 million vulnerabilities.
| Product | Mindshare (%) |
|---|---|
| Qualys TruRisk Eliminate | 3.0% |
| Automox | 2.7% |
| Other | 94.3% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 7 |
| Large Enterprise | 36 |
Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.
Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.
What are the key features of Automox?
What benefits and ROI can users expect when evaluating Automox?
In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.
Qualys Patch Management offers asset visibility, risk-based prioritization, and automation to enhance security. It integrates with VMDR for vulnerability prioritization, ensuring efficient patch deployment and reduced manual effort.
Qualys Patch Management focuses on automating patch deployment and bridging the gap between vulnerability identification and resolution. It supports Windows and Linux servers, providing real-time assessments and comprehensive reporting. The integration with VMDR prioritizes risks efficiently, promoting collaboration between IT and security teams. Organizations benefit from streamlined workflows, improved vulnerability response times, and enhanced remote management.
What are the key features of Qualys Patch Management?
What benefits can organizations expect from Qualys Patch Management?
In industries like finance and healthcare, Qualys Patch Management is pivotal for maintaining stringent security standards. It helps organizations quickly address vulnerabilities, crucial in sectors that handle sensitive data. The ability to integrate with existing systems ensures minimal disruption and maximizes resource efficiency.
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