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NinjaOne vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
NinjaOne enhances productivity and efficiency, showing significant time and cost savings with benefits visible within six months.
Sentiment score
8.3
Qualys Patch Management reduces vulnerabilities and costs while enhancing efficiency and satisfaction with automated updates and improved security.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
We have achieved significant time savings of 90 percent, primarily due to comprehensive oversight and visibility of security issues.
 

Customer Service

Sentiment score
7.8
NinjaOne's customer service is praised for expertise and ease of use, despite some slow technical support responses.
Sentiment score
7.3
Qualys Patch Management offers responsive support, with high satisfaction despite occasional delays and improvement areas in response accuracy.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
The customer support at NinjaOne is excellent, rated ten out of ten.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
The support team is experienced and responsive.
The support team is responsive and provides detailed information.
Qualys' technical support has been excellent.
 

Scalability Issues

Sentiment score
7.9
NinjaOne is highly regarded for its scalability and flexibility, ideal for managing numerous devices and users efficiently.
Sentiment score
8.4
Qualys Patch Management excels in scalability, handling large user bases, though affordability and Mac support could improve.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
They introduce new modules as needed, making Patch Management highly scalable.
 

Stability Issues

Sentiment score
7.9
NinjaOne is praised for stability and consistent performance, with frequent updates addressing occasional server issues and improvements.
Sentiment score
8.2
Qualys Patch Management is stable with minimal downtime, strong communication, and only occasional minor glitches reported by users.
I would rate the stability a ten out of ten.
I would rate the stability of Qualys Patch Management nine point five out of ten.
The stability of Qualys Patch Management is impeccable.
Overall, it is reliable.
 

Room For Improvement

NinjaOne needs to improve integrations, user interface, reporting, pricing, connectivity, patching, automation, dashboard usability, and backup features.
Qualys Patch Management needs better automation, asset identification, support, and improvement in application support, download speeds, and user interface.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
Collaborating with various vendors to provide new patches would be beneficial.
 

Setup Cost

NinjaOne is valued for its affordable, scalable pricing and cost-effectiveness, especially for small companies and educational institutions.
Qualys Patch Management offers competitive pricing and comprehensive features, though perceived expensive, especially for smaller environments.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The price or licensing of NinjaOne is a little bit high.
We get many more features at the same price as other solutions such as Microsoft SCCM.
The pricing is reasonable and less expensive than the previous tool.
We found it costly compared to other vendors.
 

Valuable Features

NinjaOne streamlines IT management with remote monitoring, automation, and integration features, boosting efficiency for small businesses.
Qualys Patch Management enhances security with automation, integration, risk-based prioritization, and flexible deployment, ensuring efficient vulnerability management.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Every month, every quarter, I see new features, and it is always evolving.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
 

Categories and Ranking

NinjaOne
Ranking in Patch Management
5th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
Qualys Patch Management
Ranking in Patch Management
4th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Patch Management category, the mindshare of NinjaOne is 8.1%, down from 8.3% compared to the previous year. The mindshare of Qualys Patch Management is 4.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
Revathi VeeraRaghavan - PeerSpot reviewer
Provides a centralized platform for managing assets and vulnerabilities, enabling assessment, prioritization, and remediation
Qualys Patch Management system requires several improvements. Firstly, the inability to download asset patches and the lack of third-party application integration limit patch accessibility. Additionally, rollback options are unreliable, and pre-deployment patch testing is crucial. Reporting needs enhancement, particularly with group-based compliance percentages and clearer, VMDR-like reporting in the Patch Management module. Furthermore, detection speed should be improved, as patches are released 24 hours after QIDs are published. The user interface could be more functional, with dashboards for patch compliance visualization and simplified error code language. Finally, the Mac patch catalogue needs expansion, and automated workflows, policy enforcement, and testing procedures should be streamlined for seamless, user-independent operation.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Retailer
8%
Government
7%
Manufacturing Company
7%
Computer Software Company
17%
Manufacturing Company
11%
Government
10%
Real Estate/Law Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What is your experience regarding pricing and costs for Qualys Patch Management?
Qualys Patch Management comes as part of a bundled package with several modules, making it a cost-effective deal for us. I cannot speak to the separate cost, as we have always used it as part of th...
What needs improvement with Qualys Patch Management?
There is room for improvement in the inclusion of more patches. That's the only improvement I would suggest. Not all patches are available on Qualys, so they need to get licenses for other patches ...
What is your primary use case for Qualys Patch Management?
Mostly, I've used it because I'm working in the Vulnerability Management Team. I've done the POC for Patch Management and then handed over the product to the Patch Management Team, which handles th...
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Information Not Available
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845,040 professionals have used our research since 2012.