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Auvik Network Management (ANM) vs ExtremeCloud IQ comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.4
Auvik's support is praised for responsiveness and expertise, resolving issues quickly, despite occasional slow responses or escalation challenges.
Sentiment score
4.3
Aerohive's customer service is praised for responsiveness and efficiency, despite occasional delays, with helpful support and effective escalation.
They were knowledgeable and responded quickly with accurate and useful information.
 

Room For Improvement

No sentiment score available
Sentiment score
5.4
Auvik Network Management requires better reporting, interface usability, alert configuration, third-party integration, and improved performance and feature support.
Sentiment score
5.7
ExtremeCloud IQ needs interface improvements, clearer error descriptions, faster support, streamlined licensing, and enhanced security for better user experience.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
Auvik Network Management excels in scalability and deployment, efficiently managing multiple sites with minor limitations in large networks.
Sentiment score
8.5
ExtremeCloud IQ excels in scalability and deployment, supporting diverse large-scale environments with reliable, cloud-based architecture and management.
 

Setup Cost

No sentiment score available
Sentiment score
7.2
Auvik Network Management offers value-driven pricing per network device, with flexibility and clear billing but increasing costs for more devices.
Sentiment score
5.0
ExtremeCloud IQ costs are high yet competitive, with AP prices ranging from $400-$1200 and licenses starting at $110.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
 

Stability Issues

No sentiment score available
Sentiment score
8.2
Auvik Network Management is highly reliable, with excellent stability, proactive notifications, and minimal downtime, earning users' trust.
Sentiment score
8.5
ExtremeCloud IQ is praised for stability, issues often resolved with updates; occasional problems don't significantly impact reliability.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
Auvik offers real-time mapping, alerts, automated backups, and remote management, enhancing network efficiency and facilitating rapid troubleshooting.
Sentiment score
7.9
ExtremeCloud IQ delivers scalable cloud-based management with enhanced security, intuitive tools, and centralized control for efficient network deployment.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
 

Categories and Ranking

Juniper Mist Premium Analytics
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Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
Network Monitoring Software (58th)
Auvik Network Management (ANM)
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
185
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (3rd), Network Troubleshooting (3rd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
 

Mindshare comparison

Network Monitoring Software
Network Management Applications
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
19%
Construction Company
8%
Educational Organization
8%
Comms Service Provider
8%
Computer Software Company
16%
Educational Organization
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is expensive, but given how much we use it and how many hours it is saving over the year, it is justified. Ther...
What needs improvement with Auvik?
There are a couple of items here and there that float around disconnected from the network map. That is annoying beca...
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they h...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they...
 

Also Known As

No data available
No data available
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: November 2024.
816,406 professionals have used our research since 2012.