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Auvik Network Management (ANM) vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Auvik enhances operations with reduced maintenance, faster resolutions, and increased productivity, offering a 35% ROI through automation.
Sentiment score
6.8
ExtremeCloud IQ offers a flexible, cost-effective solution with enhanced connectivity, improved productivity, and streamlined management, boosting customer satisfaction.
 

Customer Service

Sentiment score
7.9
Auvik's customer service is valued for friendliness and knowledge but needs improvement in response times and issue resolution.
Sentiment score
7.9
Aerohive's customer service is praised for responsiveness and efficiency, despite occasional delays, with helpful support and effective escalation.
They were knowledgeable and responded quickly with accurate and useful information.
Although the support is good, resolving time takes longer than expected, especially for major issues that require escalation.
 

Scalability Issues

Sentiment score
8.0
Auvik Network Management offers scalable, flexible solutions for various networks, supporting growth but may falter with very complex setups.
Sentiment score
8.2
ExtremeCloud IQ excels in scalability and deployment, supporting diverse large-scale environments with reliable, cloud-based architecture and management.
The platform scales well and supports our organizational needs.
 

Stability Issues

Sentiment score
8.1
Auvik Network Management is highly reliable with minimal downtime, swift issue resolution, and is favorably rated for stability.
Sentiment score
7.7
ExtremeCloud IQ is praised for stability, issues often resolved with updates; occasional problems don't significantly impact reliability.
 

Room For Improvement

Auvik Network Management needs improved reporting, alerts, integration, usability, map accuracy, vendor compatibility, and streamlined onboarding processes.
ExtremeCloud IQ needs interface improvements, clearer error descriptions, faster support, streamlined licensing, and enhanced security for better user experience.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
 

Setup Cost

Auvik charges per-network device, focusing on core devices for competitive pricing, offering cost advantages and flexibility in management.
ExtremeCloud IQ costs are high yet competitive, with AP prices ranging from $400-$1200 and licenses starting at $110.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
 

Valuable Features

Auvik offers user-friendly network management with configuration auditing, real-time alerts, remote access, and tool integration for efficiency.
ExtremeCloud IQ delivers scalable cloud-based management with enhanced security, intuitive tools, and centralized control for efficient network deployment.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
 

Categories and Ranking

Auvik Network Management (ANM)
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
186
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (3rd), Network Troubleshooting (2nd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
75
Ranking in other categories
Network Management Applications (9th), Network Access Control (NAC) (11th), Intrusion Detection and Prevention Software (IDPS) (20th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. Auvik Network Management (ANM) is designed for Network Monitoring Software and holds a mindshare of 1.1%, down 1.2% compared to last year.
ExtremeCloud IQ, on the other hand, focuses on Network Management Applications, holds 2.9% mindshare, down 3.4% since last year.
Network Monitoring Software
Network Management Applications
 

Featured Reviews

Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Educational Organization
8%
Comms Service Provider
8%
Construction Company
8%
Computer Software Company
16%
Educational Organization
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
What needs improvement with Auvik?
The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
 

Also Known As

No data available
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: December 2024.
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