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Auvik Network Management (ANM) vs ExtremeCloud IQ comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Network Monitoring Software (58th)
Auvik Network Management (ANM)
Average Rating
8.8
Number of Reviews
184
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (3rd), Network Troubleshooting (3rd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
ExtremeCloud IQ
Average Rating
8.8
Number of Reviews
75
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
 

Mindshare comparison

Network Monitoring Software
Network Management Applications
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
May 3, 2024
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Jeremy Campbell - PeerSpot reviewer
Nov 23, 2022
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
KristianLarsen - PeerSpot reviewer
Jun 20, 2024
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"I like the ability to see bandwidth utilization on all the interfaces, and the automatic configuration backups are also useful."
"I love that Auvik can automatically back up the configuration of switches and firewalls."
"The fact that it provides a single, integrated platform for our organization is important as well. Having 50 different accounts to log into would make things difficult at times."
"I love the alerting. With a single pane of glass, it's able to tell me that there's a firewall error, or that something is offline, there is a switch configuration error, or a configuration change has taken place on a certain device."
"The switch backups are great. If a switch goes down or gets fried, we can just plug in a new switch and be good to go."
"With the TrafficInsights option, I have information and statistics regarding our traffic and what is currently being utilized in terms of bandwidth. I use it quite often to establish if our bandwidth is fully utilized or not and whether there is any slowness on the network."
"They have this live chat feature that's available most of the time, and they respond quickly. The support team can access what you're asking them to look at immediately and typically resolve issues quickly. Most of my problems are addressed during the chat session and don't require a follow-up email or phone call."
"Auvik's most valuable features are the combined monitoring and backup functionalities."
"Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
"The HiveManager integration with the VPN Gateway is awesome."
"It is more cost effective and gives more flexibility."
"The support organization behind this product is extremely professional."
"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."
"The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."
"ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network."
"What I like best about ExtremeCloud IQ is its ease of use. Flexibility is another pro of ExtremeCloud IQ. I also find ExtremeCloud IQ feature-rich."
 

Cons

"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The only area that I dislike about the solution is the lack of exportability."
"Auvik's network map along with its dashboard gives a real-time picture of our network. However, if a device is unreachable, there is no indicator for that, at least from what I have seen. If it is offline, there is an indicator for that, but if it is unreachable, there is no indicator."
"I wish there was a way to reduce the cost somehow."
"It's not the most intuitive dashboard."
"The training is not intuitive."
"I would like Auvik to alert on IP conflicts."
"A feature I'd like to see is a stat breakdown of our networks at the end of every month, showing package drop rates for each network and so on. For example, this data delivered in an email would be a good feature."
"Integrating some LLM/AI capabilities into the product that would enable us to use natural language to query the tool and get sensible answers back would be great."
"From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly."
"We'd like to have a cloud dashboard from which we can see all devices."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"Their firewall configuration gets funky and it can be difficult to understand."
"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"The solution's performance needs to be enhanced because of a very high delay."
 

Pricing and Cost Advice

"The solution is expensive."
"What is good about Auvik is that it is a monthly spend versus a CapEx."
"The price for Auvik is affordable."
"Auvik's pricing is very competitive compared to other network management solutions."
"It was worth every penny that we paid for it. It's not necessarily the cheapest. I don't know what its current price is. I haven't been involved in the pricing part of it for a couple of years. I know that a couple of years ago, it was a bit pricey, but it saved us many times over the cost that we were paying for it."
"I don't know how much the solution costs, but the fact that we've moved almost all of our customers over to it means it must be worth the value. Our platforms are costly, but we switched to Auvik, so the company must see it as cost-effective."
"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like."
"Their licensing model is basically per managed device. You pay X amount per managed device, and managed devices are limited to switches, routers, firewalls, and wireless LAN controllers. So, the only things that we pay for are our switches, routers, firewalls, and wireless LAN controllers, but there are orders of magnitude more devices that Auvik manages that we don't pay for. It also manages servers, workstations, and phones. Auvik will gather KPIs from anything that is connected to the network if it can be managed via a standard like SNMP or WMI. There are no costs in addition to the standard licensing fees."
"While the price is high, we are getting a lot of features for our money."
"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."
"This solution offers annual licensing that is middle of the range in terms of cost."
"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"
"Price-wise, it is a reasonable tool."
"I am not involved in the price, but I am sure that it is not cheap."
"The product pricing is reasonable."
"Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
19%
Construction Company
9%
Educational Organization
8%
Comms Service Provider
7%
Computer Software Company
16%
Educational Organization
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is expensive, but given how much we use it and how many hours it is saving over the year, it is justified. Ther...
What needs improvement with Auvik?
There are a couple of items here and there that float around disconnected from the network map. That is annoying beca...
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they h...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they...
 

Also Known As

No data available
No data available
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: November 2024.
814,649 professionals have used our research since 2012.