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ExtremeCloud IQ vs Fortinet FortiGate Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ExtremeCloud IQ enhances productivity by simplifying management, stabilizing Wi-Fi, reducing costs, and offering quick deployment for business growth.
Sentiment score
8.6
Fortinet FortiGate Cloud boosts security efficiency, reduces costs, offers time savings, improved management, and positive ROI compared to competitors.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency.
The cloud aspect provides flexibility in disaster recovery and cost management.
In terms of cost savings or efficiency in our company's IT network management, I would say that the tool is very efficient because we have no problems with it at all.
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ offers efficient, responsive customer service with knowledgeable support, though some find documentation and resources lacking compared to competitors.
Sentiment score
8.5
Fortinet FortiGate Cloud support is generally helpful but criticized for delayed responses and script-based interactions with level one support.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
I have received good support from FortiGate, and I would rate it a ten out of ten.
Technically, the support team is good, and they have very good relations with users and even partners.
The team is responsive, and most cases are handled promptly.
 

Scalability Issues

Sentiment score
8.0
ExtremeCloud IQ offers scalable, seamless network expansion with cloud-based architecture, supporting high-density and smaller-scale applications efficiently.
Sentiment score
8.1
Fortinet FortiGate Cloud offers scalable solutions for diverse organizations, enabling efficient expansion despite some hardware scaling limitations.
I would rate the tool's scalability a nine out of ten.
Scalability-wise, I rate the solution a ten out of ten.
We plan to deploy VoIP in the future and aim to leverage more VoIP capabilities for our remote operations.
 

Stability Issues

Sentiment score
7.6
ExtremeCloud IQ is stable, with minor firmware issues; updates improve reliability, with newer bands performing well and occasional reboots needed.
Sentiment score
8.2
Users praise Fortinet FortiGate Cloud's stability, reliability, and consistent performance, with ratings often between eight and ten.
It requires some time to update, which affects real-time management.
We weren't bothered even by a single incident for the past three years.
But in three or four years, I only had problems logging in three times.
It is a very stable solution.
 

Room For Improvement

ExtremeCloud IQ needs improvements in UI, stability, performance, security, support, and pricing to meet user and market expectations.
Fortinet FortiGate Cloud needs better integration, enhanced features, competitive pricing, and improved performance for increased user satisfaction.
I needed deep details and more thorough resources.
There's a need to improve or invest more in an application that can follow users wherever they go.
The product is not recommended on the basis of technical parameters.
We have grouped some objects under one class, and we use it in ACL, but it still doesn't work correctly.
 

Setup Cost

ExtremeCloud IQ is competitively priced, offering flexible licensing and reasonable support costs, especially advantageous for educational institutions.
Fortinet FortiGate Cloud is competitively priced, offering affordability and value, especially for large enterprises, compared to competitors.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.
There are no additional costs.
Therefore, the cost-benefit is quite significant.
 

Valuable Features

ExtremeCloud IQ excels with centralized management, AI analytics, seamless scalability, and integration with planning tools for efficient networking.
Fortinet FortiGate Cloud offers robust security, scalability, cost-effectiveness, and seamless integration, enhancing management efficiency and network performance.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
The solution's most valuable feature is log reporting.
The solution's most valuable feature is its ease of use.
The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it.
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (19th)
Fortinet FortiGate Cloud
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
77
Ranking in other categories
Firewall Security Management (5th)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.8%, down 3.2% compared to last year.
Fortinet FortiGate Cloud, on the other hand, focuses on Firewall Security Management, holds 5.3% mindshare, up 5.1% since last year.
Network Management Applications
Firewall Security Management
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
IgnitiusMolepo - PeerSpot reviewer
The hub-and-spoke setup is useful because I can manage security from where I am, while the IT engineers in branch offices can handle it on their end.
When we're upgrading, it's sometimes quite challenging, especially firmware. We usually don't upgrade unless we have a bug, and we still feel it's not safe to react instead of being proactive. We often have some delays when updating FortiGuard, too. Nevertheless, I believe that it's okay most of the time with proper management. We also run into some problems using FortiGate as a UTM solution. I feel like maybe they're not giving me a full view of the other components that they have in that box. Their box has some DDoS defense, but I need complete DDoS protection. I must not have light DDoS protection on other UTM boxes because if I'm uncertain about the security posture, it will compromise me. We like having everything in one box because running multiple boxes eats up more resources on the computing level. We need a total solution, not half-half.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Government
8%
Comms Service Provider
8%
Computer Software Company
20%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What do you like most about Fortinet FortiGate Cloud?
Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features.
What is your experience regarding pricing and costs for Fortinet FortiGate Cloud?
The pricing of Fortinet FortiGate is very competitive when compared to other industry-leading products such as Palo Alto and Cisco devices.
What needs improvement with Fortinet FortiGate Cloud?
There are some areas that need improvement regarding customer support. Fortinet could enhance their customer service by offering more direct remote sessions to resolve issues, as relying solely on ...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
FortiCloud, FortiGate Cloud
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: March 2025.
842,388 professionals have used our research since 2012.