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ExtremeCloud IQ vs Fortinet FortiGate Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ExtremeCloud IQ offers a flexible, cost-effective solution with enhanced connectivity, improved productivity, and streamlined management, boosting customer satisfaction.
Sentiment score
8.6
Fortinet FortiGate Cloud users enjoy cost savings, efficiency, and flexibility, achieving up to 40% ROI quickly.
Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency.
The cloud aspect provides flexibility in disaster recovery and cost management.
In terms of cost savings or efficiency in our company's IT network management, I would say that the tool is very efficient because we have no problems with it at all.
 

Customer Service

Sentiment score
7.8
Aerohive's customer service is praised for responsiveness and efficiency, despite occasional delays, with helpful support and effective escalation.
Sentiment score
8.5
Fortinet FortiGate Cloud receives high praise for knowledgeable support but faces criticism for response delays and ticket routing issues.
Technically, the support team is good, and they have very good relations with users and even partners.
The team is responsive, and most cases are handled promptly.
Waiting in the queue for a technician is too time-consuming when the business is down.
 

Scalability Issues

Sentiment score
8.0
ExtremeCloud IQ excels in scalability and deployment, supporting diverse large-scale environments with reliable, cloud-based architecture and management.
Sentiment score
8.2
Fortinet FortiGate Cloud shows strong scalability and adaptability for various user environments, though some hardware capacity concerns exist.
I would rate the tool's scalability a nine out of ten.
Scalability-wise, I rate the solution a ten out of ten.
We plan to deploy VoIP in the future and aim to leverage more VoIP capabilities for our remote operations.
 

Stability Issues

Sentiment score
7.6
ExtremeCloud IQ is praised for stability, issues often resolved with updates; occasional problems don't significantly impact reliability.
Sentiment score
8.2
Fortinet FortiGate Cloud is deemed stable by users, with minor bugs mostly due to configuration errors.
I rate FortiGate Cloud 10 out of 10 for stability.
We weren't bothered even by a single incident for the past three years.
But in three or four years, I only had problems logging in three times.
 

Room For Improvement

ExtremeCloud IQ needs interface improvements, clearer error descriptions, faster support, streamlined licensing, and enhanced security for better user experience.
Fortinet FortiGate Cloud needs improved integration, enhanced security, better support, and user-friendly features for optimal performance and interoperability.
There's a need to improve or invest more in an application that can follow users wherever they go.
Handling the pricing models is a nightmare, so it's difficult to sell the solution.
The product is not recommended on the basis of technical parameters.
 

Setup Cost

ExtremeCloud IQ costs are high yet competitive, with AP prices ranging from $400-$1200 and licenses starting at $110.
Fortinet FortiGate Cloud offers varied pricing, generally competitive, but may have additional fees and inflexible licensing needing more scalability.
On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.
There are no additional costs.
Therefore, the cost-benefit is quite significant.
 

Valuable Features

ExtremeCloud IQ delivers scalable cloud-based management with enhanced security, intuitive tools, and centralized control for efficient network deployment.
Fortinet FortiGate Cloud offers robust security, user-friendly management, and scalability with efficient deployment and reasonable pricing.
The Fortinet infrastructure is also excellent for integrating on-premise and cloud environments.
The solution's most valuable feature is log reporting.
The solution's most valuable feature is its ease of use.
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
75
Ranking in other categories
Network Management Applications (9th), Network Access Control (NAC) (11th), Intrusion Detection and Prevention Software (IDPS) (20th)
Fortinet FortiGate Cloud
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
75
Ranking in other categories
Firewall Security Management (5th)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 3.0%, down 3.4% compared to last year.
Fortinet FortiGate Cloud, on the other hand, focuses on Firewall Security Management, holds 5.4% mindshare, up 5.0% since last year.
Network Management Applications
Firewall Security Management
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
IgnitiusMolepo - PeerSpot reviewer
The hub-and-spoke setup is useful because I can manage security from where I am, while the IT engineers in branch offices can handle it on their end.
When we're upgrading, it's sometimes quite challenging, especially firmware. We usually don't upgrade unless we have a bug, and we still feel it's not safe to react instead of being proactive. We often have some delays when updating FortiGuard, too. Nevertheless, I believe that it's okay most of the time with proper management. We also run into some problems using FortiGate as a UTM solution. I feel like maybe they're not giving me a full view of the other components that they have in that box. Their box has some DDoS defense, but I need complete DDoS protection. I must not have light DDoS protection on other UTM boxes because if I'm uncertain about the security posture, it will compromise me. We like having everything in one box because running multiple boxes eats up more resources on the computing level. We need a total solution, not half-half.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Government
9%
Manufacturing Company
8%
Computer Software Company
21%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What do you like most about Fortinet FortiGate Cloud?
Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features.
What is your experience regarding pricing and costs for Fortinet FortiGate Cloud?
The pricing of Fortinet FortiGate is very competitive when compared to other industry-leading products such as Palo Alto and Cisco devices.
What needs improvement with Fortinet FortiGate Cloud?
There are some areas that need improvement regarding customer support. Fortinet could enhance their customer service by offering more direct remote sessions to resolve issues, as relying solely on ...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
FortiCloud, FortiGate Cloud
 

Learn More

 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: December 2024.
831,020 professionals have used our research since 2012.