BMC TrueSight Operations Management and Avada Software Infrared360 compete in IT operations management. BMC TrueSight Operations Management has an advantage in pricing and support, while Avada Software Infrared360 is noted for its feature richness, adding value for users.
What features are offered by BMC TrueSight Operations Management in comparison to Avada Software Infrared360?BMC TrueSight Operations Management offers extensive monitoring capabilities, numerous integration options, and robust alerting features. Avada Software Infrared360 provides an intuitive design, real-time insights, and accessible immediate-use features.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to Avada Software Infrared360?BMC TrueSight Operations Management could benefit from a more streamlined configuration process, enhanced documentation, and a reduced learning curve. Avada Software Infrared360 requires improved scalability, more robust reporting tools, and enhanced user interfaces.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to Avada Software Infrared360?BMC TrueSight Operations Management offers a flexible deployment model but has lengthy setup times and inconsistent support. Avada Software Infrared360 is known for its quicker deployment process and reliable customer service.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to Avada Software Infrared360?BMC TrueSight Operations Management is often viewed as costly, with users questioning its ROI. Avada Software Infrared360 offers a straightforward cost structure and is seen as providing better ROI.
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.