Avaya IX Meetings vs Webex comparison

Avaya and Cisco are both solutions in the Virtual Meetings category. Avaya is ranked #18 with an average rating of 8.0, while Cisco is ranked #2 with an average rating of 8.0. Avaya holds a 0.8% mindshare in VM, compared to Cisco’s 16.7% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

172 Views
74 Comparison Views

100% willing to recommend

Webex

Read 123 Webex reviews

3,902 Views
1,505 Comparison Views

86% willing to recommend

Avaya IX Meetings

Webex

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Avaya IX Meetings and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Avaya IX Meetings vs. Webex Report (Updated: October 2024).

Buyer's Guide

Avaya IX Meetings vs. Webex

October 2024

Download the complete report

Helped 816,406 peers since 2012

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

18th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Number of Reviews

123

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.8%, up from 0.8% compared to the previous year. The mindshare of Webex is 16.7%, up from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"Interesting collaboration features."

"I like the share information function."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"Seamless integration with Microsoft Outlook."

"The most valuable feature of Webex is ease to use."

"Webex is user-friendly."

"The solution has been very stable."

"I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice."

"Webex is a collaboration tool that helps you with remote support and collaboration."

"What I value most about Webex is its stability compared to other solutions."

"We can easily connect the device and create a room and then we can call many devices."

More Webex pros

Cons

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"Avaya IX Meetings' deployment is complex."

"Increase in participant numbers reduces quality of video and sound."

"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."

"The scalability and voice quality attached to the solution are areas of concern where improvements are required."

"The GUI of Webex should be improved. The connectivity for putting people inside the meetings or entering meetings is to be improved."

"I think it's very inconvenient to have to enter my email address all the time just to be a visitor."

"Greater visibility beyond infrastructure metrics would be beneficial. We could leverage insights into business performance indicators as well. I believe that incorporating more predictive capabilities into Webex for the next version would be beneficial."

"Although we utilize it for team collaboration, it's not very efficient. Most people don't bother turning on their video during meetings. We feel stuck in the past, relying on outdated technology."

"The licensing could be a bit simpler."

"The pricing could be improved."

More Webex cons

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"There are licenses for business to use the solution but for end-users, there is not."

"You can opt for yearly licensing with Webex."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

"The price should be improved significantly."

"The pricing of this solution is fine and I am satisfied with it."

"We purchase the product's yearly license. It is expensive."

"There is a license needed to use this solution."

"There is a need to pay the licensing charges to use Webex Enterprise Edition."

More Webex pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

84%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Avaya IX Meetings?

I like the share information function.

See all answers

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

See all answers

What is your primary use case for Avaya IX Meetings?

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.

See all answers

What needs improvement with Webex?

The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.

See all answers

Comparisons

No data available

Cisco Meeting Server vs Webex

Compared 26% of the time

Skype for Business vs Webex

Compared 22% of the time

TeamViewer vs Webex

Compared 15% of the time

Zoom vs Webex

Compared 15% of the time

Cisco TelePresence vs Webex

Compared 10% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

October 2024

Download Avaya IX Meetings product report

Buyer's Guide

Webex

October 2024

Download Webex product report

Also Known As

Flare, Avaya Flare

Cisco Spark

Learn More

Avaya

Cisco

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Avaya IX Meetings vs. Webex

October 2024

Free Report: Avaya IX Meetings vs. Webex

Find out what your peers are saying about Avaya IX Meetings vs. Webex and other solutions. Updated: October 2024.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.