Avaya IX Meetings vs Webex comparison

Avaya and Cisco are both solutions in the Virtual Meetings category. Avaya is ranked #18 with an average rating of 8.0, while Cisco is ranked #2 with an average rating of 8.0. Avaya holds a 0.7% mindshare in VM, compared to Cisco’s 17.1% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

144 Views
59 Comparison Views

100% willing to recommend

Webex

Read 123 Webex reviews

3,831 Views
1,460 Comparison Views

86% willing to recommend

Avaya IX Meetings

Webex

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Avaya IX Meetings and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Avaya IX Meetings vs. Webex Report (Updated: January 2025).

Buyer's Guide

Avaya IX Meetings vs. Webex

January 2025

Download the complete report

Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

18th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Number of Reviews

123

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, up from 0.7% compared to the previous year. The mindshare of Webex is 17.1%, up from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

Read full review

AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Interesting collaboration features."

"I like the share information function."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"The product saves time and money."

"The most valuable feature is that you can host presentations with a lot of attendees."

"Team members do not need to use public solutions to collaborate on complex projects, share files and screens."

"I don't think Zoom has anywhere near the features and functionality of Webex."

"One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform."

"Once it's running, it's okay."

"I enjoy being able to make video calls."

"Seamless integration with Microsoft Outlook."

More Webex pros

Cons

"Increase in participant numbers reduces quality of video and sound."

"Avaya IX Meetings' deployment is complex."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain."

"The product's user interface is an area with shortcomings, making it an area where improvements are required."

"The solution at times is not stable."

"There is room for improvement in the chat history and search functionality in Webex, making it easier to find past conversations and commands by keywords."

"I have had issues with the frequent updates from Webex."

"The high price of the product is an area of concern where improvements are required."

"When it was just two people trying to conference, it was easier. But now I see there are times when many people have to be on the call at the same time. That's definitely something that Webex can help with."

"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."

More Webex cons

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"Avaya IX Meetings' licensing costs are monthly."

"I believe the license to be monthly."

"The tool is expensive."

"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."

"There is a license needed to use this solution."

"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."

"The pricing of this solution is fine and I am satisfied with it."

"The price of the license for the solution could be less expensive."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

More Webex pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

831,158 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

85%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Avaya IX Meetings?

I like the share information function.

See all answers

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

See all answers

What is your primary use case for Avaya IX Meetings?

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.

See all answers

What needs improvement with Webex?

The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.

See all answers

Comparisons

No data available

Skype for Business vs Webex

Compared 27% of the time

Cisco Meeting Server vs Webex

Compared 23% of the time

Zoom vs Webex

Compared 16% of the time

TeamViewer vs Webex

Compared 12% of the time

Cisco TelePresence vs Webex

Compared 8% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

December 2024

Download Avaya IX Meetings product report

Buyer's Guide

Webex

December 2024

Download Webex product report

Also Known As

Flare, Avaya Flare

Cisco Spark

Learn More

Avaya

Cisco

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Avaya IX Meetings vs. Webex

January 2025

Free Report: Avaya IX Meetings vs. Webex

Find out what your peers are saying about Avaya IX Meetings vs. Webex and other solutions. Updated: January 2025.

DOWNLOAD NOW

831,158 professionals have used our research since 2012.

See our Avaya IX Meetings vs. Webex report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.