Avaya IX Meetings vs Webex comparison

Avaya and Cisco are both solutions in the Virtual Meetings category. Avaya is ranked #18 with an average rating of 8.0, while Cisco is ranked #2 with an average rating of 8.0. Avaya holds a 0.7% mindshare in VM, compared to Cisco’s 18.4% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

153 Views
62 Comparison Views

100% willing to recommend

Webex

Read 124 Webex reviews

3,208 Views
1,404 Comparison Views

86% willing to recommend

Avaya IX Meetings

Webex

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 3, 2025

Webex and Avaya IX Meetings are competing in the video conferencing domain. Webex has the upper hand with its user-friendly experience, while Avaya IX Meetings is known for its robust functionality.

Features: Webex offers seamless integration with third-party applications, intelligent video/audio adjustments, and versatility. Avaya IX Meetings provides extensive security protocols, advanced management capabilities, and broader functionality in meeting management.

Ease of Deployment and Customer Service: Webex provides a straightforward, cloud-based deployment model with extensive tutorials and immediate assistance. Avaya IX Meetings requires more initial setup but is notable for personalized support and on-premises solutions.

Pricing and ROI: Webex offers a competitive pricing structure with scalable options, appealing to various business sizes. Avaya IX Meetings involves a higher initial investment but compensates with longevity and comprehensive capabilities.

To learn more, read our detailed Avaya IX Meetings vs. Webex Report (Updated: March 2025).

Buyer's Guide

Avaya IX Meetings vs. Webex

March 2025

Download the complete report

Helped 842,767 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

18th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

124

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, down from 0.7% compared to the previous year. The mindshare of Webex is 18.4%, up from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

Read full review

AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the share information function."

"Interesting collaboration features."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"The most valuable option is screen sharing."

"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them."

"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."

"It allows me to conduct meetings, share files, record events, chat, and have presentations with co-workers."

"The product's initial setup phase was straightforward."

"It is a valuable solution for virtual meetings."

"Great quality of sound, quality of pics and video."

"Webex is easy to use, even for people who are just learning it."

More Webex pros

Cons

"Increase in participant numbers reduces quality of video and sound."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"Avaya IX Meetings' deployment is complex."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection."

"It would be great if they had a directory that you could consult for the meeting dial-in numbers."

"Although we utilize it for team collaboration, it's not very efficient. Most people don't bother turning on their video during meetings. We feel stuck in the past, relying on outdated technology."

"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."

"I do not like emojis."

"There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug."

"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."

"An opportunity they could benefit from would be a version that includes meeting transcription. I usually use a third-party product to do transcription."

More Webex cons

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."

"I rate the platform's pricing a six out of ten."

"We paid for our Webex license as a bundle."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."

"There are licenses for business to use the solution but for end-users, there is not."

"Webex is very expensive."

"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."

More Webex pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

842,767 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

82%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

See all answers

What is your primary use case for Avaya IX Meetings?

See all answers

What advice do you have for others considering Avaya IX Meetings?

I rate Avaya IX Meetings an eight out of ten.

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.

See all answers

What needs improvement with Webex?

The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.

See all answers

Comparisons

No data available

Skype for Business vs Webex

Compared 32% of the time

Zoom vs Webex

Compared 17% of the time

Cisco Meeting Server vs Webex

Compared 16% of the time

Adobe Connect vs Webex

Compared 12% of the time

TeamViewer vs Webex

Compared 10% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

March 2025

Download Avaya IX Meetings product report

Buyer's Guide

Webex

March 2025

Download Webex product report

Also Known As

Flare, Avaya Flare

Cisco Spark

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Avaya

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Avaya IX Meetings vs. Webex

March 2025

Free Report: Avaya IX Meetings vs. Webex

Find out what your peers are saying about Avaya IX Meetings vs. Webex and other solutions. Updated: March 2025.

DOWNLOAD NOW

842,767 professionals have used our research since 2012.

See our Avaya IX Meetings vs. Webex report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.