Avaya IX Meetings vs Webex comparison

Avaya and Cisco are both solutions in the Virtual Meetings category. Avaya is ranked #18 with an average rating of 8.0, while Cisco is ranked #2 with an average rating of 8.0. Avaya holds a 0.7% mindshare in VM, compared to Cisco’s 17.9% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

137 Views
59 Comparison Views

100% willing to recommend

Webex

Read 123 Webex reviews

3,769 Views
1,461 Comparison Views

86% willing to recommend

Avaya IX Meetings

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Avaya IX Meetings are competing in the video conferencing domain. Webex has the upper hand with its user-friendly experience, while Avaya IX Meetings is known for its robust functionality.

Features: Webex offers seamless integration with third-party applications, intelligent video/audio adjustments, and versatility. Avaya IX Meetings provides extensive security protocols, advanced management capabilities, and broader functionality in meeting management.

Ease of Deployment and Customer Service: Webex provides a straightforward, cloud-based deployment model with extensive tutorials and immediate assistance. Avaya IX Meetings requires more initial setup but is notable for personalized support and on-premises solutions.

Pricing and ROI: Webex offers a competitive pricing structure with scalable options, appealing to various business sizes. Avaya IX Meetings involves a higher initial investment but compensates with longevity and comprehensive capabilities.

To learn more, read our detailed Avaya IX Meetings vs. Webex Report (Updated: January 2025).

Buyer's Guide

Avaya IX Meetings vs. Webex

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

18th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

123

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, up from 0.6% compared to the previous year. The mindshare of Webex is 17.9%, up from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"I like the share information function."

"Interesting collaboration features."

"Webex offers a wide range of useful features."

"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."

"Team members do not need to use public solutions to collaborate on complex projects, share files and screens."

"Webex is a thin client and we like the interface. It is easy to use."

"One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform."

"The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it."

"The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard."

"The camera moves in tandem with the person who is using it to communicate with the other participants."

More Webex pros

Cons

"Increase in participant numbers reduces quality of video and sound."

"Avaya IX Meetings' deployment is complex."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"Sometimes the call quality is not that great. When you call in, especially in an international situation, or if you have people calling from different continents or geographical locations, there can be issues with the call itself."

"The solution can improve by adding a smaller version for small business usage or for personal use. The solution is geared towards larger companies and enterprises."

"Webex's stability could be improved. It crashes very often. The user interface could also be improved to be more modern because it looks outdated."

"The pricing could be improved."

"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."

"There are too many issues with getting people connected to meetings."

"I do not like emojis."

"One area that could use improvement in Webex is the connection speed."

More Webex cons

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"This is an expensive product compared to Teams and it should be cheaper."

"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."

"We paid for our Webex license as a bundle."

"We purchase the product's yearly license. It is expensive."

"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."

"There is a license needed to use this solution."

"The price of Webex is in the middle range compared to the market."

"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

85%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Avaya IX Meetings?

I like the share information function.

See all answers

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

See all answers

What is your primary use case for Avaya IX Meetings?

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.

See all answers

What needs improvement with Webex?

The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.

See all answers

Comparisons

No data available

Skype for Business vs Webex

Compared 30% of the time

Cisco Meeting Server vs Webex

Compared 23% of the time

Zoom vs Webex

Compared 15% of the time

TeamViewer vs Webex

Compared 12% of the time

Cisco TelePresence vs Webex

Compared 7% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

February 2025

Download Avaya IX Meetings product report

Buyer's Guide

Webex

January 2025

Download Webex product report

Also Known As

Flare, Avaya Flare

Cisco Spark

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Avaya

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Avaya IX Meetings vs. Webex

January 2025

Free Report: Avaya IX Meetings vs. Webex

Find out what your peers are saying about Avaya IX Meetings vs. Webex and other solutions. Updated: January 2025.

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