Avaya IX Meetings vs Zoom comparison

Avaya and Zoom Video Communications are both solutions in the Virtual Meetings category. Avaya is ranked #18 with an average rating of 8.0, while Zoom Video Communications is ranked #1 with an average rating of 8.3. Avaya holds a 0.8% mindshare in VM, compared to Zoom Video Communications’s 11.7% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 94% of Zoom Video Communications users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

157 Views
65 Comparison Views

100% willing to recommend

Zoom

Read 207 Zoom reviews

6,974 Views
1,349 Comparison Views

94% willing to recommend

Avaya IX Meetings

Zoom

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Avaya IX Meetings and Zoom based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Avaya IX Meetings vs. Zoom Report (Updated: December 2024).

Buyer's Guide

Avaya IX Meetings vs. Zoom

December 2024

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Helped 824,053 peers since 2012

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

18th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom

Ranking in Virtual Meetings

1st

Average Rating

8.4

Number of Reviews

207

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.8%, up from 0.8% compared to the previous year. The mindshare of Zoom is 11.7%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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AlexandruCioruta

Senior manager at Ernst & Young

Easy to use and provides good video and sound quality

I've been using the solution for different vendor meetings and training The most valuable features of Zoom are quick connectivity, screen sharing, and quick response. The solution provides good video and sound quality. The solution's screen-sharing and presentation capabilities are really good.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the share information function."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"Interesting collaboration features."

"I have found Zoom to be stable and it has good performance."

"The initial setup is straightforward as this is a cloud application. It only takes a few seconds."

"It is a scalable solution."

"I rate Zoom as a seven out of ten. This is because it is much easier to use than Microsoft Teams."

"The initial setup is quick and easy."

"Zoom has a security feature that allows only authorized participants to join the meeting."

"The user interface is simple."

"The ability to share content is a great feature."

More Zoom pros

Cons

"Increase in participant numbers reduces quality of video and sound."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"Avaya IX Meetings' deployment is complex."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"I did not see a Whiteboarding feature when using Zoom. They should add this in the next release."

"I would like to see something like a virtual board or conference room where participants are seated around a virtual table, and pictures of them sitting on the chair or an avatar that the user can choose and control within that virtual world."

"The product's interface needs enhancement."

"It would be useful, for my purposes, to be able to run a meeting like a webinar where the solution doesn't show all of the people on the actual call. It would be great if it had the flexibility to allow people to "hide" themselves from the meeting, or to give the person running the meeting the capability of choosing who could be seen, or not."

"I don't know whose product is at fault, however, if you've ever had to go from Zoom to Teams to WebEx, it really messes around with your device settings."

"If anything, the updates could be less frequent."

"The only limitation in Zoom is related to the time limit for a call, which is about 40 minutes."

"They should remove any restriction of time."

More Zoom cons

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."

"It is an inexpensive product."

"We have an annual subscription to the solution. The price could be reduced."

"The solution's pricing is good."

"I use the tool's free version."

"There are both free and paid versions available."

"Zoom can be used for free."

"I am not paying any licensing costs for the solution."

More Zoom pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

91%

University

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Avaya IX Meetings?

I like the share information function.

See all answers

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

See all answers

What is your primary use case for Avaya IX Meetings?

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

I use the free version of Zoom and have not encountered significant issues in its use. I also use the free version of Google Meet.

See all answers

Comparisons

No data available

Webex vs Zoom

Compared 27% of the time

Skype for Business vs Zoom

Compared 21% of the time

TeamViewer vs Zoom

Compared 13% of the time

GoToMeeting vs Zoom

Compared 10% of the time

ON24 Platform vs Zoom

Compared 9% of the time

More Zoom Competitors

Product Reports

Buyer's Guide

Virtual Meetings

November 2024

Download Avaya IX Meetings product report

Buyer's Guide

Zoom

November 2024

Download Zoom product report

Also Known As

Flare, Avaya Flare

No data available

Learn More

Avaya

Zoom Video Communications

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

Avaya IX Meetings vs. Zoom

December 2024

Free Report: Avaya IX Meetings vs. Zoom

Find out what your peers are saying about Avaya IX Meetings vs. Zoom and other solutions. Updated: December 2024.

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824,053 professionals have used our research since 2012.

See our Avaya IX Meetings vs. Zoom report.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.