Avaya IX Meetings vs Zoom comparison

Avaya and Zoom Video Communications are both solutions in the Virtual Meetings category. Avaya is ranked #18 with an average rating of 8.0, while Zoom Video Communications is ranked #1 with an average rating of 8.3. Avaya holds a 0.8% mindshare in VM, compared to Zoom Video Communications’s 11.5% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 94% of Zoom Video Communications users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

172 Views
74 Comparison Views

100% willing to recommend

Zoom

Read 206 Zoom reviews

7,293 Views
1,426 Comparison Views

94% willing to recommend

Avaya IX Meetings

Zoom

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Avaya IX Meetings and Zoom based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Avaya IX Meetings vs. Zoom Report (Updated: October 2024).

Buyer's Guide

Avaya IX Meetings vs. Zoom

October 2024

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Helped 814,763 peers since 2012

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

18th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom

Ranking in Virtual Meetings

1st

Average Rating

8.4

Number of Reviews

206

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.8%, up from 0.8% compared to the previous year. The mindshare of Zoom is 11.5%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Jul 18, 2024

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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AlexandruCioruta

Senior manager at Ernst & Young

Apr 11, 2024

Easy to use and provides good video and sound quality

I've been using the solution for different vendor meetings and training The most valuable features of Zoom are quick connectivity, screen sharing, and quick response. The solution provides good video and sound quality. The solution's screen-sharing and presentation capabilities are really good.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"Interesting collaboration features."

"I like the share information function."

"When there is a large number of people involved, I can pinpoint a particular person and I can message him in Zoom, rather than messaging everybody involved. I can directly communicate with that person and I find that feature very useful."

"One of the most valuable features is the user interface. With every new update, they introduce new useful features."

"The user interface is simple."

"The most valuable features of Zoom are the screen blur and the background transition, which is great because we are working from home. Without this feature we would not have private meetings, they do not need to see what is happening in our background. The background transition is good with Zoom."

"I'm not a really technologically sophisticated user. From my point of view, if I can use it, it's likely very straightforward."

"It's got a simple, easy-to-understand user interface."

"There is no installation, you can give someone a link to the chat and they can access the chat through the link."

"Some of the most valuable features are the performance and ease of use. Also, since everyone knows about and is familiar with Zoom, you don't need to teach them how to use it."

More Zoom pros

Cons

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"Avaya IX Meetings' deployment is complex."

"Increase in participant numbers reduces quality of video and sound."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"The only thing that I can't get to work well is putting one of those little fancy wallpaper picture screens behind me during meetings so that I don't show my house or the room I'm attending from. Everyone is basically working remotely at this point. It would help to just have a neutral professional background for meetings that's easy to add."

"The inclusion of some more advanced security features would be an improvement."

"Zoom should improve aspects of its security."

"The video quality of the free version might not be as good as the enterprise edition."

"In general, the price could be a little cheaper."

"The interface could be more user friendly."

"The updating feature of Zoom needs to be improved."

"In the next release, I would like to see better security."

More Zoom cons

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"We purchased a license for Zoom."

"It is an inexpensive product."

"The solution is affordable."

"There is a subscription to use the solution."

"Zoom is free to use."

"I am making yearly payments. So, I am paying 250 USD a year."

"The licensing fees are quite expensive."

"Zoom is free."

More Zoom pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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814,763 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

90%

University

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Avaya IX Meetings?

I like the share information function.

See all answers

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

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What is your primary use case for Avaya IX Meetings?

See all answers

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Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

The solution is affordable.

See all answers

Comparisons

No data available

Webex vs Zoom

Compared 25% of the time

Skype for Business vs Zoom

Compared 19% of the time

TeamViewer vs Zoom

Compared 11% of the time

GoToMeeting vs Zoom

Compared 10% of the time

Cisco TelePresence vs Zoom

Compared 9% of the time

More Zoom Competitors

Product Reports

Buyer's Guide

Virtual Meetings

October 2024

Download Avaya IX Meetings product report

Buyer's Guide

Zoom

October 2024

Download Zoom product report

Also Known As

Flare, Avaya Flare

No data available

Learn More

Avaya

Zoom Video Communications

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

Avaya IX Meetings vs. Zoom

October 2024

Free Report: Avaya IX Meetings vs. Zoom

Find out what your peers are saying about Avaya IX Meetings vs. Zoom and other solutions. Updated: October 2024.

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814,763 professionals have used our research since 2012.

See our Avaya IX Meetings vs. Zoom report.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.