Try our new research platform with insights from 80,000+ expert users

ON24 Platform vs Zoom comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ON24 Platform
Ranking in Virtual Meetings
26th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (5th)
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Number of Reviews
207
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.2%, up from 1.2% compared to the previous year. The mindshare of Zoom is 11.7%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

RF
Friendly user interface, simple navigation; suitable for small and large webinars
One thing that could be improved is that there is a 5,000 person limit. Exceeding that requires an additional fee and requires purchasing additional cloud space. It's difficult because you never know on the day how many people will join. The reporting could also be improved because it sometimes requires putting in a request for additional information. If reporting were more in-depth that could be avoided. I think the next release could include something related to bandwidth optimization because I log in from three devices, iPhone, mobile and laptop to check. There was some lag with the mobile.
AlexandruCioruta - PeerSpot reviewer
Easy to use and provides good video and sound quality
I've been using the solution for different vendor meetings and training The most valuable features of Zoom are quick connectivity, screen sharing, and quick response. The solution provides good video and sound quality. The solution's screen-sharing and presentation capabilities are really good.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution works well with third-party integrations."
"Friendly user interface and simple navigation."
"There is no installation, you can give someone a link to the chat and they can access the chat through the link."
"This is the easiest product to use for videoconferencing."
"A good option for online meetings."
"The main benefit is that it allows us to easily connect and collaborate, even in areas with less reliable internet."
"I've been on a call with around a thousand students. So, it was quite scalable."
"The best thing about Zoom is that it is very easy to use."
"The product's initial setup phase was easy."
"The solution is easy to set up."
 

Cons

"Bandwidth optimization could be increased."
"The solution needs a more modern interface."
"I have had small issues with the virtual backgrounds. I would like to see improvements with this feature."
"Compared to Skype and Teams, Zoom is missing one feature, and that's the ability to call people. In Teams, I can call anyone I want. It's like a telephone. I can do the same on Skype, but I have to send a link in Zoom."
"When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see."
"The updating feature of Zoom needs to be improved."
"Zoom definitely has to be more secure, but I can't think of any anything else to change."
"I'd like to have the recording functionality in the free version so that we don't need any licensing in order to access it."
"The stability has been good but it could still improve. However, I have not found a better solution."
"The technical support is very bad."
 

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
"I am using the free version of Zoom."
"For personal use, I use the free version of Zoom, so I haven't paid anything."
"We are on an annual license for the solution. The price of the solution could be less expensive."
"There is a yearly license for this solution. I would like it if they offered better prices."
"As an organization, we are paying a license fee for Zoom. Personally, I use the free version."
"The pricing is reasonable."
"I am not paying any licensing costs for the solution."
"There is a subscription to use the solution."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Media Company
11%
Computer Software Company
11%
Financial Services Firm
9%
Legal Firm
9%
Educational Organization
91%
University
1%
Financial Services Firm
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I use the free version of Zoom and have not encountered significant issues in its use. I also use the free version of Google Meet.
 

Comparisons

No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about ON24 Platform vs. Zoom and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.