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ON24 Platform vs Zoom comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ON24 Platform
Ranking in Virtual Meetings
25th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (6th)
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Number of Reviews
206
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.1%, down from 1.2% compared to the previous year. The mindshare of Zoom is 11.5%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

RF
Friendly user interface, simple navigation; suitable for small and large webinars
One thing that could be improved is that there is a 5,000 person limit. Exceeding that requires an additional fee and requires purchasing additional cloud space. It's difficult because you never know on the day how many people will join. The reporting could also be improved because it sometimes requires putting in a request for additional information. If reporting were more in-depth that could be avoided. I think the next release could include something related to bandwidth optimization because I log in from three devices, iPhone, mobile and laptop to check. There was some lag with the mobile.
AlexandruCioruta - PeerSpot reviewer
Easy to use and provides good video and sound quality
I've been using the solution for different vendor meetings and training The most valuable features of Zoom are quick connectivity, screen sharing, and quick response. The solution provides good video and sound quality. The solution's screen-sharing and presentation capabilities are really good.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution works well with third-party integrations."
"Friendly user interface and simple navigation."
"Ability to record sessions."
"Some of the most valuable features are the performance and ease of use. Also, since everyone knows about and is familiar with Zoom, you don't need to teach them how to use it."
"The performance is good."
"Zoom helps us because it provides a whiteboard during the meeting. This is a very good feature."
"The solution is stable and scalable."
"The most valuable features of Zoom are the audio and video quality and the ease of use when setting up meetings."
"The product is quite secure and you can use it remotely. I've never heard of there being any security issues."
"The most valuable feature is that it's free."
 

Cons

"The solution needs a more modern interface."
"Bandwidth optimization could be increased."
"Security is something Zoom lacks. If you're trying to get proprietary buy-in and enterprise buy-in, security is the top priority. And even though the user interface is simple, every solution could use a tune-up in that department."
"The video quality of the free version might not be as good as the enterprise edition."
"The time limitations for the free version should be increased from 40 minutes."
"Zoom should improve aspects of its security."
"The solution could be a bit more user-friendly."
"Lacks an indicator on chat to show that a message has been read."
"I can't think of any features that are lacking."
"I would like to see something like a virtual board or conference room where participants are seated around a virtual table, and pictures of them sitting on the chair or an avatar that the user can choose and control within that virtual world."
 

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
"We do not incur any licensing costs, as we use the free version."
"A licensing fee is required."
"We generally have a strict budget so the pricing for Zoom is reasonable."
"We use the free version of the product. We utilize it only three to four times a month."
"I rate the product's pricing a seven out of ten. It is not affordable for small businesses."
"Zoom is licensed as a subscription model and it is available on a monthly or yearly basis."
"We pay a yearly licensing fee."
"I use the free version of Zoom that is available for download."
report
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Legal Firm
11%
Media Company
11%
Financial Services Firm
7%
Educational Organization
90%
University
2%
Computer Software Company
1%
Financial Services Firm
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
 

Comparisons

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Overview

 

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about ON24 Platform vs. Zoom and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.