ON24 Platform vs Zoom comparison

ON24 and Zoom Video Communications are both solutions in the Virtual Meetings category. ON24 is ranked #26, while Zoom Video Communications is ranked #1 with an average rating of 8.3. ON24 holds a 1.3% mindshare in VM, compared to Zoom Video Communications’s 11.9% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 94% of Zoom Video Communications users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

189 Views
107 Comparison Views

100% willing to recommend

Zoom

Read 207 Zoom reviews

6,822 Views
1,299 Comparison Views

94% willing to recommend

ON24 Platform

Zoom

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ON24 Platform and Zoom based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ON24 Platform vs. Zoom Report (Updated: January 2025).

Buyer's Guide

ON24 Platform vs. Zoom

January 2025

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Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

26th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Virtual Events Platforms (5th)

Zoom

Ranking in Virtual Meetings

1st

Average Rating

8.4

Number of Reviews

207

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.3%, up from 1.2% compared to the previous year. The mindshare of Zoom is 11.9%, down from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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Kallol Chaudhuri

Principal Consultant at Oracle

Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.

We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Friendly user interface and simple navigation."

"The solution works well with third-party integrations."

"The initial setup was very easy...The solution is worth the money."

"The video and audio quality are very good."

"It's got a simple, easy-to-understand user interface."

"Screen sharing is valuable. It is very easy to install, and there are 45 minutes free of charge."

"I like Zoom's ease of use and how easy it is for non-tech people to interface with it. Other video conferencing solutions can be somewhat challenging for non-tech people, so you often end up waiting for people to connect."

"The product runs pretty smoothly so I haven't had to contact technical support."

"The ability to make video calls is the solution's most valuable aspect."

"The most valuable features of Zoom are simplicity and reliability."

More Zoom pros

Cons

"Bandwidth optimization could be increased."

"The solution needs a more modern interface."

"I would appreciate it if the updates weren't so frequent."

"The solution should include the integration of AI-based tools that could transcript or record the meetings."

"Zoom could be more secure."

"There could be more integration options for Zoom."

"Zoom could improve by allowing multiple users to share their screens at the same time."

"In the free version, you are restricted to just 40-minute meetings, however, it is free, and therefore you can't ask for too much. It's still okay."

"In addition to Zoom, I frequently utilize Slack, and I particularly appreciate its huddle functionality. What I find appealing about Slack is the ability to simultaneously chat and have video capabilities. It would be beneficial if Zoom offered similar features integrated with some form of channel system, although I acknowledge that I am not involved in the product management aspect. Personally, I believe this integration would make Zoom even more compelling and engaging for users like myself."

"There were times on the free version where I wasn't done the meeting and it just took me out. They need to give more time."

More Zoom cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"I am using the free version."

"The version I am using of Zoom is free."

"I am using the free version of Zoom."

"Zoom has a less expensive subscription than other solutions such as Cisco Webex."

"I use the free version of Zoom."

"There are paid and free personal accounts for Zoom."

"Zoom can be used for free."

"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."

More Zoom pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

92%

University

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

I use the free version of Zoom and have not encountered significant issues in its use. I also use the free version of Google Meet.

See all answers

Comparisons

No data available

Webex vs Zoom

Compared 30% of the time

Skype for Business vs Zoom

Compared 25% of the time

TeamViewer vs Zoom

Compared 10% of the time

GoToMeeting vs Zoom

Compared 9% of the time

Cisco TelePresence vs Zoom

Compared 7% of the time

More Zoom Competitors

Product Reports

Buyer's Guide

Virtual Meetings

December 2024

Download ON24 Platform product report

Buyer's Guide

Zoom

November 2024

Download Zoom product report

Learn More

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ON24

Video not available

Zoom Video Communications

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

ON24 Platform vs. Zoom

January 2025

Free Report: ON24 Platform vs. Zoom

Find out what your peers are saying about ON24 Platform vs. Zoom and other solutions. Updated: January 2025.

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831,158 professionals have used our research since 2012.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.