ON24 Platform vs Zoom comparison

ON24 and Zoom Video Communications are both solutions in the Virtual Meetings category. ON24 is ranked #26, while Zoom Video Communications is ranked #1 with an average rating of 8.3. ON24 holds a 1.1% mindshare in VM, compared to Zoom Video Communications’s 11.5% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 94% of Zoom Video Communications users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

171 Views
98 Comparison Views

100% willing to recommend

Zoom

Read 207 Zoom reviews

6,665 Views
1,237 Comparison Views

94% willing to recommend

ON24 Platform

Zoom

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Executive SummaryUpdated on Feb 3, 2025

Zoom and ON24 are competing platforms in the field of virtual interaction. Based on data comparisons, Zoom seems to have the upper hand in flexibility and usability, while ON24 offers specialized features for webinars and virtual events.

Features: Zoom offers versatile meeting, webinar, and conference capabilities, along with feature-rich breakout rooms, high-quality video, and third-party app integration. ON24 provides advanced audience engagement tools, detailed analytics, and robust branding options, tailored for webinars.

Ease of Deployment and Customer Service: Zoom is recognized for its straightforward implementation and accessible user support. ON24 requires a more structured setup owing to its sophisticated features but ensures comprehensive technical support to optimize user experience.

Pricing and ROI: Zoom typically involves lower setup costs with scalable pricing plans suitable for both individuals and enterprises, promising good ROI through broad usage. ON24, although having a higher upfront cost, delivers significant ROI for organizations utilizing its advanced analytics and engagement solutions for targeted webinars.

To learn more, read our detailed ON24 Platform vs. Zoom Report (Updated: January 2025).

Buyer's Guide

ON24 Platform vs. Zoom

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

26th

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (4th)

Zoom

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

207

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.1%, up from 1.1% compared to the previous year. The mindshare of Zoom is 11.5%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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Kallol Chaudhuri

Principal Consultant at Oracle

Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.

We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution works well with third-party integrations."

"Friendly user interface and simple navigation."

"The solution is very stable."

"You don't need to be technical in order to use it."

"As a technical support guy, I think it's crucial to be able to connect with people remotely. Zoom is simple to use because they can share the screen and talk. The user can walk me through the issue they are facing."

"I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing."

"The screen sharing feature is valuable. It is easy to set up a meeting if you are on a call with a non Teams user if you need to do screen sharing."

"Ability to record interviews."

"One of the most valuable features is the user interface. With every new update, they introduce new useful features."

"Zoom has helped me with collaboration and remote working."

More Zoom pros

Cons

"The solution needs a more modern interface."

"Bandwidth optimization could be increased."

"I found it very confusing to set up a meeting."

"Password requirement for every meeting."

"Zoom is an immature product that is not yet stable."

"The time limitations for the free version should be increased from 40 minutes."

"Lacks an indicator on chat to show that a message has been read."

"The only thing that I can't get to work well is putting one of those little fancy wallpaper picture screens behind me during meetings so that I don't show my house or the room I'm attending from. Everyone is basically working remotely at this point. It would help to just have a neutral professional background for meetings that's easy to add."

"It's not really the fault of the product, however, the internet connectivity can sometimes be an issue."

"The interface could be more user-friendly."

More Zoom cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"Zoom has a less expensive subscription than other solutions such as Cisco Webex."

"We pay a yearly licensing fee."

"The annual price of approximately $200 for the solution is reasonable."

"We use the free version of the product. We utilize it only three to four times a month."

"Has a paid account for multiple users as well as a free option."

"The cost for Zoom is reasonable."

"The cost of Zoom has led me to use WeChat, instead."

"The personal version is free. However, there are fees required to use the solution for business."

More Zoom pricing and cost advice

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838,640 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

92%

University

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

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What is your experience regarding pricing and costs for Zoom?

I use the free version of Zoom and have not encountered significant issues in its use. I also use the free version of Google Meet.

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Comparisons

No data available

Webex vs Zoom

Compared 28% of the time

Skype for Business vs Zoom

Compared 25% of the time

GoToMeeting vs Zoom

Compared 10% of the time

TeamViewer vs Zoom

Compared 10% of the time

Cisco Meeting Server vs Zoom

Compared 5% of the time

More Zoom Competitors

Product Reports

Buyer's Guide

Virtual Meetings

February 2025

Download ON24 Platform product report

Buyer's Guide

Zoom

January 2025

Download Zoom product report

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Zoom Video Communications

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

ON24 Platform vs. Zoom

January 2025

Free Report: ON24 Platform vs. Zoom

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.