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AvePoint Cloud Backup vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AvePoint Cloud Backup
Ranking in Cloud Backup
15th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
SaaS Backup (4th)
MSP360 Backup
Ranking in Cloud Backup
47th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (56th), Disaster Recovery (DR) Software (34th), MSP Backup (7th)
 

Mindshare comparison

As of April 2026, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 1.9%, down from 3.8% compared to the previous year. The mindshare of MSP360 Backup is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
AvePoint Cloud Backup1.9%
MSP360 Backup1.3%
Other96.8%
Cloud Backup
 

Featured Reviews

reviewer1908255 - PeerSpot reviewer
Sales Manager at a tech vendor with 10,001+ employees
Self-service integration enhances data protection and control over automated backups, offering robust restoration quality
The product is highly recommended for my enterprise customers due to its quality. The score for the product is between eight and ten, based on satisfaction levels. My clients are satisfied, but AvePoint Cloud Backup is costlier for smaller or medium-sized enterprises. Commercial discussions can be challenging on that front. I rate the overall solution a 9 out of 10.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"The backup and recovery functionalities of the product are very useful."
"The SaaS feature of AvePoint Cloud Backup is very strong."
"Overall, this is a good product and I can recommend it to others."
"The product's initial setup phase was super easy."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"The initial setup is super easy."
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"Technical support is very good."
"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."
"General ease of use and performance of the Windows version is the most valuable feature."
"The most valuable feature of MSP360 Backup is its reliability."
"MSP360 Backup's most valuable feature is its backup interface."
"The solution is simple to use and easy to configure."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
 

Cons

"The restoration could be faster."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than on a one-by-one basis remains challenging."
"The configuration could be made easier."
"The product's price is an area of concern where improvements are required."
"The other issue is that I don't like the implementation of the SQL backup."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The product could be more user-friendly."
"The graphics are looking a bit old and should be updated."
"The main improvement is that it should have GDPR compliance. That's the problematic point."
 

Pricing and Cost Advice

"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"I am not sure, but I believe that the cost is $7 USD per user."
"I would say that the pricing policy of the product is flexible and good."
"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
"It costs a little bit more than other competitors in the market."
"The platform is more expensive than other vendors."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Retailer
9%
Financial Services Firm
8%
Financial Services Firm
12%
Construction Company
12%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for AvePoint Cloud Backup?
When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.
What needs improvement with AvePoint Cloud Backup?
AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than o...
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint
StratX
Find out what your peers are saying about AvePoint Cloud Backup vs. MSP360 Backup and other solutions. Updated: April 2026.
886,932 professionals have used our research since 2012.