AvePoint Cloud Backup vs MSP360 Backup comparison

AvePoint and MSP360 are both solutions in the Cloud Backup category. AvePoint is ranked #15 with an average rating of 9.0, while MSP360 is ranked #47. AvePoint holds a 1.9% mindshare in CB, compared to MSP360’s 1.3% mindshare. Additionally, 100% of AvePoint users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

AvePoint Cloud Backup

Read 11 AvePoint Cloud Backup reviews

4,170 Views
3,253 Comparison Views

100% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

3,087 Views
1,513 Comparison Views

100% willing to recommend

AvePoint Cloud Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and AvePoint Cloud Backup compete in the data protection and management space for cloud environments. MSP360 leads in affordability and support satisfaction, while AvePoint justifies its higher price point with advanced features.

Features: MSP360 Backup provides robust storage solutions, automated backup scheduling, and cross-platform functionality. AvePoint Cloud Backup integrates comprehensively with Office 365 and Salesforce and offers sophisticated data recovery options, presenting a cloud-centric experience.

Room for Improvement: MSP360 could enhance its cloud integration and offer more sophisticated data recovery features. User interface improvements would increase ease of use. Additional advanced functionalities could improve competitiveness. AvePoint Cloud Backup may benefit from simplified deployment processes and a more user-friendly interface. Reducing complexity in its advanced features could enhance user experience. Offering more budget-friendly pricing tiers may increase appeal to small businesses.

Ease of Deployment and Customer Service: MSP360 simplifies integration with internal systems, reinforced by strong customer service and clear documentation for seamless adoption. AvePoint’s advanced functionalities result in a slightly more complex deployment, but its thorough support options facilitate smoother transitions.

Pricing and ROI: MSP360 Backup offers a cost-effective entry point with transparent pricing, making it appealing for small to medium businesses with commendable ROI. AvePoint Cloud Backup, although more expensive, offers significant value for enterprises invested in cloud ecosystems, with ROI reflecting its comprehensive feature set.

To learn more, read our detailed AvePoint Cloud Backup vs. MSP360 Backup Report (Updated: April 2026).

Buyer's Guide

AvePoint Cloud Backup vs. MSP360 Backup

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AvePoint Cloud Backup

Ranking in Cloud Backup

15th

Average Rating

8.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (4th)

MSP360 Backup

Ranking in Cloud Backup

47th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (56th), Disaster Recovery (DR) Software (34th), MSP Backup (7th)

Mindshare comparison

As of April 2026, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 1.9%, down from 3.8% compared to the previous year. The mindshare of MSP360 Backup is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
AvePoint Cloud Backup	1.9%
MSP360 Backup	1.3%
Other	96.8%

Cloud Backup

Featured Reviews

reviewer1908255

Sales Manager at a tech vendor with 10,001+ employees

Self-service integration enhances data protection and control over automated backups, offering robust restoration quality

The product is highly recommended for my enterprise customers due to its quality. The score for the product is between eight and ten, based on satisfaction levels. My clients are satisfied, but AvePoint Cloud Backup is costlier for smaller or medium-sized enterprises. Commercial discussions can be challenging on that front. I rate the overall solution a 9 out of 10.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is super easy."

"The product's initial setup phase was super easy."

"It is the only product in the market that offers platform backup."

"I rate the overall solution a 9 out of 10."

"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."

"The SaaS feature of AvePoint Cloud Backup is very strong."

"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."

"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"

More AvePoint Cloud Backup pros

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The solution is easy to access and handles things efficiently."

"It has allowed me to implement a cost effective, highly configurable solution."

"I would recommend the solution; it's a very trustworthy solution."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"The most valuable feature of MSP360 Backup is its reliability."

"Client-side encryption minimizes worries about data being captured on the back-end."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

More MSP360 Backup pros

Cons

"It is not a traditional restore process and it is somewhat limited in what we can do."

"The configuration could be made easier."

"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."

"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."

"The product's price is an area of concern where improvements are required."

"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on."

"It is challenging for small or medium-sized businesses to purchase it."

"For improvement, AvePoint can provide details on how the tool's backup scope works."

More AvePoint Cloud Backup cons

"The graphics are looking a bit old and should be updated."

"The other issue is that I don't like the implementation of the SQL backup."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The graphics are looking a bit old and should be updated."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

Pricing and Cost Advice

"The platform is more expensive than other vendors."

"I am not sure, but I believe that the cost is $7 USD per user."

"It costs a little bit more than other competitors in the market."

"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."

"I would say that the pricing policy of the product is flexible and good."

"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."

"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

Retailer

Financial Services Firm

12%

Construction Company

12%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?

AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...

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What is your experience regarding pricing and costs for AvePoint Cloud Backup?

When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.

See all answers

What needs improvement with AvePoint Cloud Backup?

AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than o...

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Comparisons

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Rubrik vs AvePoint Cloud Backup

Compared 4% of the time

Barracuda Cloud-to-Cloud Backup vs AvePoint Cloud Backup

Compared 4% of the time

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Compared 4% of the time

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Compared 4% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

NinjaOne vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 2% of the time

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Product Reports

Buyer's Guide

AvePoint Cloud Backup

April 2026

Download AvePoint Cloud Backup product report

Buyer's Guide

MSP360 Backup

April 2026

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

AvePoint Cloud Backup provides secure and effective backup solutions for Office 365, supporting platforms like SharePoint and Teams. It offers comprehensive data protection with easy management and seamless integration.

AvePoint Cloud Backup stands out for its ability to backup and restore data across Office 365 environments, including SharePoint, OneDrive, Exchange, and Teams. Users benefit from automated daily backups, high security standards, and immutability features. Designed to support seamless data migration from on-premises systems to cloud solutions, it also aids in internal IT operations for Microsoft 365, Dynamics, Salesforce, Google Workspace, and Azure workloads. The platform supports granular restoration objectives with Immutable Storage, offering versatile and secure data recovery.

What are the key features of AvePoint Cloud Backup?

Email and SharePoint backup: Comprehensive backup options for crucial data.
Secure data policies: Ensures data remains protected and compliant.
Granular restore capabilities: Precise restoration options per user needs.
Immutable Storage: Protects data from alteration and deletion.
SaaS integration: Seamless use with cloud-based applications.

What are the benefits and ROI provided by AvePoint Cloud Backup?

Strong backup and recovery: Reliable data safeguarding and retrieval.
Easy restore options: Simplified process for data recovery.
Compliance assurance: Aligns with industry standards for data integrity.
Deployment simplicity: Facilitates easy setup and management.

In industries like finance and healthcare, AvePoint Cloud Backup enables secure and compliant handling of sensitive data, crucial for meeting regulatory requirements. Manufacturing and retail sectors use it for ensuring seamless data transitions, enhancing efficiency in managing Office 365 environments.

AvePoint

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint

StratX

Buyer's Guide

AvePoint Cloud Backup vs. MSP360 Backup

April 2026

Free Report: AvePoint Cloud Backup vs. MSP360 Backup

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