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AvePoint Cloud Backup vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AvePoint Cloud Backup
Ranking in Cloud Backup
21st
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
SaaS Backup (7th)
MSP360 Backup
Ranking in Cloud Backup
41st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Disaster Recovery (DR) Software (31st), MSP Backup (6th)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 1.5%, down from 3.3% compared to the previous year. The mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
AvePoint Cloud Backup1.5%
MSP360 Backup1.5%
Other97.0%
Cloud Backup
 

Featured Reviews

Axel Peter Brox - PeerSpot reviewer
Hospitality Specialist at Bechtle
Backup has become straightforward for our clients but deployment insights are still limited
Azure is quite a broad topic, so it is really difficult to give a straightforward answer to that question. Easy deployment for easy configurations is straightforward, but you can make it as difficult and complex as you can within Azure.It also depends on the actual environment. In most cases that we are involved in, it is between two and five people.I am overall satisfied with the pricing and licensing policy of AvePoint, as pricing compared to other products is competitive. I would rate this review as a seven.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"It is the only product in the market that offers platform backup."
"The product's initial setup phase was super easy."
"I rate the overall solution a 9 out of 10."
"The most valuable features are the email backup and the SharePoint backup."
"The initial setup is super easy."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"Overall, this is a good product and I can recommend it to others."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"Provides connectivity to a lot of different cloud storage solutions."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
 

Cons

"For me, it is very difficult to say how AvePoint Cloud Backup can be improved because I am not working on those implementation projects."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than on a one-by-one basis remains challenging."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"The configuration could be made easier."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The other issue is that I don't like the implementation of the SQL backup."
"The restore time could improve. When we had an issue the restore time was lengthy."
 

Pricing and Cost Advice

"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"I am not sure, but I believe that the cost is $7 USD per user."
"It costs a little bit more than other competitors in the market."
"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"I would say that the pricing policy of the product is flexible and good."
"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
"The platform is more expensive than other vendors."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Retailer
9%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
12%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for AvePoint Cloud Backup?
When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.
What needs improvement with AvePoint Cloud Backup?
For me, it is very difficult to say how AvePoint Cloud Backup can be improved because I am not working on those implementation projects. I work more within the sales process and not that much into ...
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint
StratX
Find out what your peers are saying about AvePoint Cloud Backup vs. MSP360 Backup and other solutions. Updated: September 2026.
912,022 professionals have used our research since 2012.