AvePoint Cloud Backup vs MSP360 Backup comparison

AvePoint and MSP360 are both solutions in the Cloud Backup category. AvePoint is ranked #12 with an average rating of 8.7, while MSP360 is ranked #44 with an average rating of 7.0. AvePoint holds a 3.7% mindshare in CB, compared to MSP360’s 0.7% mindshare. Additionally, 100% of AvePoint users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

AvePoint Cloud Backup

Read 11 AvePoint Cloud Backup reviews

3,609 Views
2,775 Comparison Views

100% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

926 Views
714 Comparison Views

100% willing to recommend

AvePoint Cloud Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and AvePoint Cloud Backup compete in the data protection and management space for cloud environments. MSP360 leads in affordability and support satisfaction, while AvePoint justifies its higher price point with advanced features.

Features: MSP360 Backup provides robust storage solutions, automated backup scheduling, and cross-platform functionality. AvePoint Cloud Backup integrates comprehensively with Office 365 and Salesforce and offers sophisticated data recovery options, presenting a cloud-centric experience.

Room for Improvement: MSP360 could enhance its cloud integration and offer more sophisticated data recovery features. User interface improvements would increase ease of use. Additional advanced functionalities could improve competitiveness. AvePoint Cloud Backup may benefit from simplified deployment processes and a more user-friendly interface. Reducing complexity in its advanced features could enhance user experience. Offering more budget-friendly pricing tiers may increase appeal to small businesses.

Ease of Deployment and Customer Service: MSP360 simplifies integration with internal systems, reinforced by strong customer service and clear documentation for seamless adoption. AvePoint’s advanced functionalities result in a slightly more complex deployment, but its thorough support options facilitate smoother transitions.

Pricing and ROI: MSP360 Backup offers a cost-effective entry point with transparent pricing, making it appealing for small to medium businesses with commendable ROI. AvePoint Cloud Backup, although more expensive, offers significant value for enterprises invested in cloud ecosystems, with ROI reflecting its comprehensive feature set.

To learn more, read our detailed AvePoint Cloud Backup vs. MSP360 Backup Report (Updated: March 2025).

Buyer's Guide

AvePoint Cloud Backup vs. MSP360 Backup

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AvePoint Cloud Backup

Ranking in Cloud Backup

12th

Average Rating

8.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (3rd)

MSP360 Backup

Ranking in Cloud Backup

44th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (57th), Disaster Recovery (DR) Software (26th), MSP Backup (3rd)

Mindshare comparison

As of March 2025, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 3.7%, up from 3.1% compared to the previous year. The mindshare of MSP360 Backup is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Robert Hedblom

Cloud and Solution Principal Architect at sumNERV Provider AB

Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments

The fact that AvePoint focuses on restore capabilities, not just backup is valuable. The main intention of backup is to restore data, and that's the major differential with AvePoint compared to other vendors. Many claim to do backup, but that's not the same. The crucial part is the ability to perform granular restores, having restore-level objectives (RLO) instead of restoring entire SharePoint sites when you only need a single document. AvePoint excels in providing extremely granular restore capabilities with great Recovery Time Objectives (RTO). AvePoint Cloud Backup comes with Immutable Storage and our OPEX licensing model also includes Unlimited Storage.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The backup and recovery functionalities of the product are very useful."

"The product's initial setup phase was super easy."

"I rate the overall solution a 9 out of 10."

"It is the only product in the market that offers platform backup."

"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."

"The SaaS feature of AvePoint Cloud Backup is very strong."

"The most valuable features are the email backup and the SharePoint backup."

"The initial setup is super easy."

More AvePoint Cloud Backup pros

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"MSP360 Backup's most valuable feature is its backup interface."

"Technical support is very good."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"General ease of use and performance of the Windows version is the most valuable feature."

"The solution is easy to access and handles things efficiently."

More MSP360 Backup pros

Cons

"For improvement, AvePoint can provide details on how the tool's backup scope works."

"It is challenging for small or medium-sized businesses to purchase it."

"The product's price is an area of concern where improvements are required."

"AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than on a one-by-one basis remains challenging."

"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."

"It would be beneficial to have a more optimal Google Backup for larger environments."

"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."

"The restoration could be faster."

More AvePoint Cloud Backup cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The product could be more user-friendly."

"The graphics are looking a bit old and should be updated."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

More MSP360 Backup cons

Pricing and Cost Advice

"I would say that the pricing policy of the product is flexible and good."

"I am not sure, but I believe that the cost is $7 USD per user."

"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."

"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."

"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."

"The platform is more expensive than other vendors."

"It costs a little bit more than other competitors in the market."

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The solution is expensive."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Retailer

Computer Software Company

18%

Construction Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?

AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...

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What do you like most about AvePoint Cloud Backup?

The product's initial setup phase was super easy.

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What is your experience regarding pricing and costs for AvePoint Cloud Backup?

The pricing is fair, and the solution is not expensive.

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What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

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What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

Comparisons

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Keepit vs AvePoint Cloud Backup

Compared 9% of the time

Veeam Data Platform vs AvePoint Cloud Backup

Compared 8% of the time

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Veeam Data Platform vs MSP360 Backup

Compared 21% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 16% of the time

NinjaOne vs MSP360 Backup

Compared 13% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 9% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

AvePoint Cloud Backup

March 2025

Download AvePoint Cloud Backup product report

Buyer's Guide

MSP360 Backup

March 2025

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

AvePoint Cloud Backup is a comprehensive data protection solution designed to safeguard critical business data stored in Microsoft 365 and Dynamics 365. It offers automated and secure backup and restore capabilities, ensuring that organizations can recover their data quickly in the event of accidental deletion, data corruption, or cyberattacks. With AvePoint Cloud Backup, businesses can easily manage and monitor their backup and restore processes through a centralized dashboard, enabling efficient data protection and compliance management.

This solution also provides granular recovery options, allowing users to restore individual files, folders, or entire sites with ease. AvePoint Cloud Backup offers flexible retention policies, enabling organizations to meet their specific data retention requirements.

Additionally, it provides advanced security features such as encryption and multi-factor authentication to ensure the confidentiality and integrity of backed-up data.

With its user-friendly interface and robust features, AvePoint Cloud Backup is a reliable and efficient solution for organizations seeking comprehensive data protection for their Microsoft 365 and Dynamics 365 environments.

AvePoint

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint

StratX

Buyer's Guide

AvePoint Cloud Backup vs. MSP360 Backup

March 2025

Free Report: AvePoint Cloud Backup vs. MSP360 Backup

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