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AWS Directory Service vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2024
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
Secure Web Gateways (SWG) (13th), Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (13th), Secure Access Service Edge (SASE) (10th)
AWS Directory Service
Average Rating
8.6
Number of Reviews
13
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (12th)
JumpCloud
Average Rating
8.6
Number of Reviews
16
Ranking in other categories
Single Sign-On (SSO) (8th), Identity Management (IM) (8th), Enterprise Password Managers (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), ZTNA as a Service (10th), Active Directory Bridge (2nd), Cyber Asset Attack Surface Management (CAASM) (2nd)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
Sep 20, 2024
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
Basa Saiteja - PeerSpot reviewer
Jan 26, 2023
A valuable access management system with a user-friendly and straightforward setup
We primarily use the solution for accessing purposes for our Lambda and when we want to use services internally or across accounts. So we use Identity and Access Management (IAM) to provide that special access We find the access management system valuable. It provides access to our needs, and we…
Brian Reichow - PeerSpot reviewer
Sep 18, 2023
Time saving, effective cloud directory and single sign-on authentication, with rapid implementation
JumpCloud could improve its synchronization of groups with Microsoft 365. At this point, only mail-enabled security groups can be synced. This leaves plenty of situations where I still have to create groups in Office 365 because I can't make them in JumpCloud and have them synchronize. If this was possible, I wouldn't have to go into the Office 365 dashboard for user management as much as I do. I would like to see the continued addition of premade integrations with various cloud applications and services. There are hundreds of them in the solution currently, but there could always be more.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Its initial setup was straightforward."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Our primary use case for this product is DLP,"
"Content filtering is the most useful feature of iboss."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"I like the manageability. Activate Connect makes it easier to assign information and to manage the resources in the network."
"AWS handles everything on the backend requiring minimal legwork from our team. We only require a dedicated database administrator while depending on Amazon for RDS."
"Provides good performance and availability."
"Two-step authentication is very useful and important."
"We like the fact that it's got such great redundancy."
"The most valuable feature of AWS Directory Service is cost-cutting features."
"We can provide specific access to people based on what they need from our accounts."
"AWS Directory Service is secure."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"Scalability-wise, I rate the solution a ten out of ten."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The solution is stable."
"The product enables device management."
 

Cons

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Its pricing could be better."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"AWS Directory Service needs to improve processing."
"We had a problem with the schema uploading and setting up the directory when we are migrating our users from on-premises to cloud infrastructure."
"Our only complaint is that you cannot integrate your Exchange server. Or, if you are planning to install an Exchange server on your Amazon EC2 instance, then you need to configure Active Directory on EC2 instance. We would like for this limitation to be lifted."
"To get CloudWatch to monitor your memory and storage, you have to do some configuration within your server, which sometimes results in errors."
"The solution lacks certain features."
"I would like to see better integration with other business solutions."
"I would like to grant partial access to a table contained in a database without having to provide full access to the whole database."
"Can be improved by including on-premises access for services through Identity Access Management."
"Lacks the ability to have various VPN applications."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"The visual tool and interface must be more fine-tuned."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"Support is not good enough."
"For improvement, the tool should introduce more customization options."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The pricing is reasonable."
"The pricing depends because with AWS there are two types of directory objects: 30,000 and 500,000. It varies. AWS provides the pricing calculators so we can get an estimate from there as per the company requirement of how many users and objects that we need to create. So we can go to that portal, put in the data, and get the quotation. There are no extra licensing fees. It's all included."
"We pay an annual subscription fee."
"AWS' pricing is fair, and costs can be cut if you look carefully at when you're using it."
"JumpCloud's monthly license costs around $25 for the complete solution."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The solution is pretty expensive."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"The cost was around $5 per user per month."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
18%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
8%
Computer Software Company
17%
Financial Services Firm
7%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
A positive improvement would be to expand into more areas for product monitoring. You have an agent that resides on t...
What is your primary use case for iboss?
We use it for URL filtering to enforce our enterprise Internet use policy. We use it for our current initiatives in a...
What do you like most about AWS Directory Service?
The most valuable feature of AWS Directory Service is cost-cutting features.
What needs improvement with AWS Directory Service?
I've encountered challenges, particularly with Amazon WorkDocs, which is being deprecated. This has made it necessary...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can...
What needs improvement with JumpCloud?
We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in ...
 

Also Known As

iBoss Cloud Platform
AWS Managed Microsoft AD
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about AWS Directory Service vs. JumpCloud and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.