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AWS X-Ray vs Honeycomb.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users are generally satisfied with AWS support but have limited direct experience with AWS X-Ray support specifically.
No sentiment score available
 

Room For Improvement

Sentiment score
7.0
AWS X-Ray's complex interface and lack of features like anomaly detection and integration hinder user experience and analytical effectiveness.
No sentiment score available
It should also include anomaly detection capabilities, similar to machine learning, and have custom metadata to trace vulnerabilities.
 

Scalability Issues

Sentiment score
8.8
AWS X-Ray is praised for its scalability, seamlessly supporting large-scale applications with ease across diverse organizational needs.
No sentiment score available
 

Setup Cost

No sentiment score available
AWS X-Ray offers scalable pricing with affordability varying by business size, providing discounts for large enterprises and differences for government users.
No sentiment score available
AWS X-Ray is very beneficial, however, it is expensive.
 

Stability Issues

Sentiment score
8.9
AWS X-Ray is highly stable and reliable, with minor offshore issues unrelated to internal bugs or data loss.
No sentiment score available
 

Valuable Features

Sentiment score
8.6
AWS X-Ray offers robust tracing, error tracking, compliance support, performance monitoring, and direct queries for debugging and security insights.
No sentiment score available
The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies.
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
14th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Honeycomb.io
Ranking in Application Performance Monitoring (APM) and Observability
28th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 3.9%, up from 3.5% compared to the previous year. The mindshare of Honeycomb.io is 1.7%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Parth Solanki - PeerSpot reviewer
Saves time, is relatively cheap, and helps find errors
If we get any error, we can go to X-Ray and get all the requests for a certain error in one place. It makes it easy to find the issue in your own product. You can look at logs and error logs and find loopholes. You can do direct queries to get specific requests over the course of a day. It's very good at error reporting and quite fast. You also get a lot of information, including IP addresses, user locations, et cetera.
Diego Gomes De Lima - PeerSpot reviewer
Easy to use and the dashboard is very intuitive
We faced some OpenTelemetry metrics lost between the communication from the service and the Honeycomb.io. I can't say if this is a Honeycomb.io issue or if there are some limitations in OpenTelemetry. Alerts are very helpful in Honeycomb.io, but we don't usually merge because we can compare queries with queries for making alerts. We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
5%
Financial Services Firm
18%
Computer Software Company
16%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What needs improvement with AWS X-Ray?
They can improve how traces are sent to other providers.
What do you like most about Honeycomb.io?
The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team.
What needs improvement with Honeycomb.io?
We faced some OpenTelemetry metrics lost between the communication from the service and the Honeycomb.io. I can't say if this is a Honeycomb.io issue or if there are some limitations in OpenTelemet...
What is your primary use case for Honeycomb.io?
The solution is mainly used for stack observability. It observes service behavior or any kind of failure that may be happening. The tool is also related to research. My company is working more on t...
 

Comparisons

 

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Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Clover Health, Eaze, Intercom, Fender
Find out what your peers are saying about AWS X-Ray vs. Honeycomb.io and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.