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AWS X-Ray vs Honeycomb.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Honeycomb.io
Ranking in Application Performance Monitoring (APM) and Observability
25th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 3.3%, down from 3.4% compared to the previous year. The mindshare of Honeycomb.io is 1.7%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhmad Tabrez A Deewanji - PeerSpot reviewer
Improving performance through efficient trace metrics and data insights
As an application developer and architect, I appreciate AWS X-Ray ( /products/aws-x-ray-reviews ) for checking latency and identifying bottlenecks. I use it for performance tuning, conducting performance testing on applications, getting real-time traces, and gaining data insights. It helps in improving throughput and tuning infrastructure. The trace metrics and data collected provide valuable insights.
Diego Gomes De Lima - PeerSpot reviewer
Easy to use and the dashboard is very intuitive
We faced some OpenTelemetry metrics lost between the communication from the service and the Honeycomb.io. I can't say if this is a Honeycomb.io issue or if there are some limitations in OpenTelemetry. Alerts are very helpful in Honeycomb.io, but we don't usually merge because we can compare queries with queries for making alerts. We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"It is a very scalable solution."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."
"AWS X-Ray is a strong solution and has a smooth integration process."
"The solution's most valuable features are the queries for the OpenTelemetry events and all the tracing."
"The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team."
 

Cons

"If you have a small team, it's probably overkill."
"It should have X-Ray SDKs for different languages like Node.js, Python, or Java."
"I do not have any notes in terms of improvements."
"Sometimes, the collector agents are confusing to configure initially."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"They can improve how traces are sent to other providers."
"AWS X-Ray should improve its implementation process to make it easier for developers."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced."
"The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team."
 

Pricing and Cost Advice

"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"The pricing for AWS X-Ray is a six out of ten."
"The solution is a bit expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
18%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What is your experience regarding pricing and costs for AWS X-Ray?
Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts. Customers often seek cheaper solutions. When using many AWS resources, pricing can be a mid-range cost, give...
What needs improvement with AWS X-Ray?
Sometimes, the collector agents are confusing to configure initially. It requires research to understand the correct configurations, especially when deploying on-premises or on an EC2 instance. Usi...
What do you like most about Honeycomb.io?
The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team.
What needs improvement with Honeycomb.io?
We faced some OpenTelemetry metrics lost between the communication from the service and the Honeycomb.io. I can't say if this is a Honeycomb.io issue or if there are some limitations in OpenTelemet...
What is your primary use case for Honeycomb.io?
The solution is mainly used for stack observability. It observes service behavior or any kind of failure that may be happening. The tool is also related to research. My company is working more on t...
 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Clover Health, Eaze, Intercom, Fender
Find out what your peers are saying about AWS X-Ray vs. Honeycomb.io and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.