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Azure Bastion vs ConnectWise Automate comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.8
Azure Bastion's scalability experiences mixed reviews, with some citing limitations and others affirming extensive user support but unspecified metrics.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
Azure Bastion secures VM connections via SSL tunneling, eliminating public IPs, with robust role-based access and scripting features.
No sentiment score available
 

Room For Improvement

Sentiment score
6.1
Azure Bastion faces challenges in cost, speed, browser compatibility, functionality, and support, with potential improvements using hypervisor features.
No sentiment score available
 

Stability Issues

Sentiment score
7.5
Azure Bastion, developed by Microsoft, consistently delivers stable and reliable performance, with users frequently reporting no issues.
No sentiment score available
 

Customer Service

Sentiment score
7.0
Azure Bastion's customer service is highly rated for its prompt, efficient, and knowledgeable support, especially by satisfied users.
No sentiment score available
 

Setup Cost

No sentiment score available
Azure Bastion provides affordable licensing for a minimum of 10 users, focusing on security with product-specific requirements.
No sentiment score available
 

Categories and Ranking

Azure Bastion
Ranking in Remote Monitoring and Management (RMM)
7th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Network Monitoring Software (28th), Microsoft Security Suite (17th)
ConnectWise Automate
Ranking in Remote Monitoring and Management (RMM)
8th
Average Rating
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Remote Monitoring and Management (RMM) category, the mindshare of Azure Bastion is 2.3%, up from 1.5% compared to the previous year. The mindshare of ConnectWise Automate is 8.4%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Aladin Steiner - PeerSpot reviewer
Has good scalability and provides secure access to the virtual machines
The product improved the security posture of our organization. We don’t have open ports and connect them to servers using it. We can carry out two-factor authentication to protect the devices with conditional access features. It would be nice to have a feature to copy and paste the files into servers. I rate the product a nine out of ten.
Sean Saeb - PeerSpot reviewer
Responsive, integrates well with other applications, and the technical support is helpful
There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Government
8%
Financial Services Firm
7%
Educational Organization
54%
Computer Software Company
8%
Financial Services Firm
5%
Media Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Bastion?
Azure Bastion makes it easy to provide quick virtual machine access to our customers.
What is your experience regarding pricing and costs for Azure Bastion?
The tool is cheaply priced. I would say that the product is free to use.
What needs improvement with Azure Bastion?
I think the tool is pretty good. It is like having a tool that just works. If there are better tools that Azure comes up with, then that is a separate thing. In the current scenario, Azure Bastion ...
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Also Known As

No data available
LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
 

Overview

 

Sample Customers

Information Not Available
I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
Find out what your peers are saying about Azure Bastion vs. ConnectWise Automate and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.