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Azure Bastion vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

Azure Bastion
Ranking in Network Monitoring Software
28th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Remote Monitoring and Management (RMM) (7th), Microsoft Security Suite (17th)
New Relic
Ranking in Network Monitoring Software
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
157
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (2nd), Cloud Monitoring Software (4th), AIOps (3rd)
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of Azure Bastion is 0.2%, up from 0.1% compared to the previous year. The mindshare of New Relic is 2.8%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Aladin Steiner - PeerSpot reviewer
Has good scalability and provides secure access to the virtual machines
The product improved the security posture of our organization. We don’t have open ports and connect them to servers using it. We can carry out two-factor authentication to protect the devices with conditional access features. It would be nice to have a feature to copy and paste the files into servers. I rate the product a nine out of ten.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is available in the edit portal."
"The ability to operate the product with scripting is excellent."
"The product's setup is easy."
"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"The connection to virtual machines is very useful."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"The solution's most valuable feature is that it is easy to use...It is modernized, so I can create complex infrastructures."
"It allows the restriction of privileges and control of users."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"We are able to drill down and see what is going on in the system."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"You don't have to go through a list of 500 servers."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"We detect issues using dashboards that we built on New Relic."
 

Cons

"Speaking of AI, having Microsoft Copilot in Azure Bastion would be good."
"You are charged for retrieving your own data."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"The solution breaks down sometimes."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"The protocol speed could be faster."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"It is very difficult to award the service level cycles at an endpoint level."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"The solution is quite expensive."
"New Relic needs to improve is the user data schema."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
 

Pricing and Cost Advice

"It does not save money for us."
"The tool is cheaply priced. I would say that the product is free to use."
"Azure Bastion's pricing is good."
"The pricing is a lower decision point than high-quality security for our organization. Better security comes at a cost, but it's worth it, and that's what we tell our customers."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"The solution is less expensive than AppNeta."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Government
8%
Financial Services Firm
7%
Educational Organization
51%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Bastion?
Azure Bastion makes it easy to provide quick virtual machine access to our customers.
What is your experience regarding pricing and costs for Azure Bastion?
The tool is cheaply priced. I would say that the product is free to use.
What needs improvement with Azure Bastion?
I think the tool is pretty good. It is like having a tool that just works. If there are better tools that Azure comes up with, then that is a separate thing. In the current scenario, Azure Bastion ...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue. It could be bit better. We are looking at sorting the ...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Azure Bastion vs. New Relic and other solutions. Updated: December 2024.
824,052 professionals have used our research since 2012.