We performed a comparison between Azure Bastion and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"The connection to virtual machines is very useful."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"The ability to operate the product with scripting is excellent."
"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The product's setup is easy."
"The interface is available in the edit portal."
"We like the performance of the product."
"You don't have to go through a list of 500 servers."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The initial setup is straightforward. It is easy to track and easy to follow."
"We are able to drill down and see what is going on in the system."
"The Wi-Fi side needs improvement."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"The protocol speed could be faster."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"The solution breaks down sometimes."
"You are charged for retrieving your own data."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"They should bring the pricing down to be more competitive."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The price needs improvement."
Azure Bastion is ranked 33rd in Network Monitoring Software with 8 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. Azure Bastion is rated 8.8, while New Relic is rated 8.6. The top reviewer of Azure Bastion writes "Has good scalability and provides secure access to the virtual machines ". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Azure Bastion is most compared with Azure Firewall, Azure Front Door, TeamViewer Remote Management, Microsoft Sentinel and Microsoft Entra Verified ID, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Azure Bastion vs. New Relic report.
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