We performed a comparison between Azure OpenAI and DataRobot based on real PeerSpot user reviews.
Find out in this report how the two AI Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide."
"It is easy to integrate and develop a solution. Most customers are concerned about the security of their data and how cost-effective it is. We have developed some methodologies so that our customers will not be charged too much for these OpenAI services but will still get the same kind of performance and results. It's all developed on Azure, so customers also see its benefit."
"You just have to write accurate prompts according to your requirements, and the solution gives very good results."
"Two aspects I appreciate are the turnaround time and ease of use. As it's a managed service, the quick turnaround is beneficial, and the simple interface makes it easy to work with. Performance and scalability are also strong points since you can scale as needed."
"We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them."
"Azure OpenAI is useful for benchmarking products."
"Generative AI or GenAI seems to be the best part of the solution."
"The most valuable feature is the ALM."
"It's easy to do MLOps operations. It's a lot easier to manage jobs and see the logs if there's any drift in a model."
"We especially like the initial part of feature engineering, because feature engineering is included in most engines, but DataRobot has an excellent way of picking up the right features."
"DataRobot can be easy to use."
"I noticed there are no instructional videos or guides on the network portal for initial configurations. There is limited information available, and this is a concern for me. I would like to see more resources and guides to address these issues."
"I faced one issue with Azure OpenAI: My customer wanted more clarity on the pricing. They were not able to get proper answers from the documentation or the pricing calculator. I suggest that Microsoft maintain standardization in the pricing details published in the documentation and the pricing calculator."
"I have found the tool unreliable in certain use cases. I aim to enhance the system's latency, particularly in responding to calls. Occasionally, calls don't respond, so I want to improve reliability."
"One area for improvement is providing more flexibility in configuration and connectivity with external tools."
"The fine-tuning of models with the use of Azure OpenAI is an area with certain shortcomings currently, and it can be considered for improvement in the future."
"There are certain shortcomings with the product's scalability and support team where improvements are required."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"Latency performance is a major part. And I'm seeking support for multiple models that handle text, images, videos, and voice. I'm from India, and I'm looking for more support in Indian languages. There are 18 official languages and many more unofficial. We need support for these languages, especially in voice moderation, which is not yet available."
"Generative AI has taken pace, and I would like to see how DataRobot assists in doing generative AI and large language models."
"The business departments will love to work with DataRobot because they use the tool to investigate their data, such as targeting what they want to investigate. They don't need any data scientists near them. They can investigate at eye level and bring into the BI tool, or can bring it to the data scientist. Data scientists can use this tool to bring increase the solution to the maximum. All the others can use it, but not to the maximum."
"If we could include our existing Python or R code in DataRobot, we could make it even better. The DataRobot that we have is specific to an industry, but most of the time we would have our own algorithms, which are specific to our own use case. If we had a way by which we could integrate our proprietary things into DataRobot with a simple integration, it would help us a lot."
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Azure OpenAI is ranked 2nd in AI Development Platforms with 24 reviews while DataRobot is ranked 13th in AI Development Platforms with 3 reviews. Azure OpenAI is rated 8.0, while DataRobot is rated 8.6. The top reviewer of Azure OpenAI writes "Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions". On the other hand, the top reviewer of DataRobot writes "Easy to manage jobs and see the logs if there's any drift in a model, user-friendly, and the data munching is fast". Azure OpenAI is most compared with Google Vertex AI, Amazon SageMaker, Microsoft Azure Machine Learning Studio, Hugging Face and Together Inference, whereas DataRobot is most compared with Amazon SageMaker, RapidMiner, Microsoft Azure Machine Learning Studio, Datadog and Anaplan. See our Azure OpenAI vs. DataRobot report.
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