Barracuda Cloud-to-Cloud Backup vs Datto Cloud Continuity comparison

"The most valuable feature is the AI with threat detection that can detect ransomware and restore it."

"The initial setup is pretty simple."

"The product is deployable anywhere. It is also scalable and reliable."

"The most valuable feature of Barracuda Cloud-to-Cloud Backup is it's synchronized well with Microsoft 365. Additionally, the solution is able to identify through Microsoft Defender if there are viruses and will provide a notification."

"The product's most valuable feature is the backup retention policy."

"The product enables us to restore lost files."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"The platform provides a faster backup process."

"The solution has the capability to scale well."

"The product's initial setup phase is easy."

"The tool does not support Google Support. I have only Microsoft 365 customers. I don't have a good solution for my G-suite customers."

"They should adapt to new parameters as the market grows."

"What would be great should be either a guaranteed restore or a guaranteed restoring speed."

"Locating and recovering files can be confusing."

"We needed assistance with the implementation of the solution from the vendor. The process could be easier."

"The solution may be improved by allowing integration with other platforms."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"The product's scalability features could be even better."

"I don't have any feedback to provide in terms of features that may be lacking."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"The product's pricing is fair and competitive."

"This is a cost-effective solution."

"The price is reasonable compared to other products."

"The product's pricing is based on the customer's needs because every customer is different."

"The price of the solution is reasonable."

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."