Try our new research platform with insights from 80,000+ expert users

Datto Cloud Continuity vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024
 

Categories and Ranking

Datto Cloud Continuity
Ranking in Cloud Backup
19th
Ranking in Disaster Recovery (DR) Software
17th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Rubrik
Ranking in Cloud Backup
4th
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
9.2
Reviews Sentiment
7.1
Number of Reviews
88
Ranking in other categories
Backup and Recovery (4th)
 

Mindshare comparison

As of November 2024, in the Cloud Backup category, the mindshare of Datto Cloud Continuity is 1.1%, down from 1.4% compared to the previous year. The mindshare of Rubrik is 10.8%, up from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

JasonGrant - PeerSpot reviewer
The vendor offers a complete turnkey solution for managed service providers
Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution. There are so many IT companies out there because there are so many ways to become a managed service provider. Datto does it all—RMM, security, network hardware, backup—so you could white-label it, come up with some weird logo on Canva, and open a LinkedIn account, then you're a managed service provider overnight.
Amit Motiwale - PeerSpot reviewer
Offers extensive automation capabilities, ransomware remediation and sensitive data discovery are better than other solutions
Rubrik is an important tool for data recovery in case of a ransomware attack. It's a crucial part of their overall venture, as data recovery would be difficult without it. The guarantee of data restoration in a crisis is the main benefit. It's a combination of all features that offer value, like ransomware remediation and sensitive data discovery, that are better than other solutions. Rubrik is emerging with its AI capabilities. Rubrik's AI companion is called Ruby which is very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution has the capability to scale well."
"The product's initial setup phase is easy."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The platform provides a faster backup process."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"Rubrik simplifies our data backup and recovery processes significantly. It's very straightforward to use. We start by tagging through VMware, and everything tagged for Rubrik is backed up automatically. Backups are much better and faster because Rubrik takes a full snapshot of the virtual machine. We recently conducted a verification by performing a restore, and even during the restore process, we could bring up the server in less than 10-15 minutes. Additionally, we have set up alerts for sensitive data, which helps us track data."
"Rubrik is cheap, and you get good performance."
"Product support team is excellent, with issues typically being resolved on the same day."
"Rubrik can also serve as a secondary host for emergency recoveries."
"I would rate the solution's web interface at eight out of ten. It's just fantastic and intuitive. It's so easy to use. I've never done any formal training on Rubrik, but I was able to quickly come to grips with its capabilities."
"Instant recovery is a good feature."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"Also, the web interface is really great. The design, from a user-experience standpoint, is really straightforward and easy to use... they nailed it. Usually, from the very first panel, the dashboard that you land on after login, you've got most of your functionality right around where you need it to be. You've got your new items on the left, you've got your support on the top right. Nothing really seems out of place or just stuck in someplace."
 

Cons

"The product's scalability features could be even better."
"I don't have any feedback to provide in terms of features that may be lacking."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"Lacks availability in a NFR format of virtual appliances to test them in public cloud environment."
"The product’s user interface needs improvement."
"Needs integration with video CD (coming in the next release) and a multi-tenant GUI."
"The reporting, in particular the customization of reports, needs to be improved."
"Rubrik needs to continue to listen to their customers and what they want/need, not just care about money and the bottom line."
"Rubrik could improve in customization options for dashboards."
"The dashboard and user interface could be improved to make them more user-friendly."
"I would rate the stability a seven out of ten. There is always room for improvement."
 

Pricing and Cost Advice

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
"Rubrik is priced high, but it was the solution that was providing us encryption and was secure. The solution price is high, but you get what you pay for."
"I rate the pricing an eight on a scale of one to ten, where one is low, and ten is high."
"When we compared the overall costs, Rubrik was cheaper because the engineering and operational side required FAR LESS dedication. So, all in all, they actually were cheaper than the competition."
"Rubrik is fairly priced."
"The solution is expensive for small businesses."
"The pricing has been quite good from our perspective, in terms of being able to negotiate with the Rubrik team to get the product that we want and be able to sell that out to our end customers."
"Rubrik is a little bit expensive, but it's worth the price."
"Rubrik's support is definitely on the expensive side, but I consider it to be top of the line. We incur no additional costs beyond the standard licensing fees."
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
816,562 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
7%
Manufacturing Company
6%
Real Estate/Law Firm
5%
Computer Software Company
13%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Datto Cloud Continuity?
I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
What needs improvement with Datto Cloud Continuity?
The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Rubrik?
In many cases, the customers I speak with want to have a one or three-year license. Because it's for backup, they need the ability to increase or replace the solution as they need. They want to hav...
 

Also Known As

Datto Cloud Continuity for PCs
No data available
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about Datto Cloud Continuity vs. Rubrik and other solutions. Updated: November 2024.
816,562 professionals have used our research since 2012.