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The centralized management and automation features have reduced manual monitoring efforts, saving our IT team several hours per week.
It has drastically reduced the amount of infections from cybersecurity threats and makes managing close to 50 clients or more for our engineers much easier, hence saving a lot of time and cost.
Since using Barracuda CloudGen Firewall, the security incidents have decreased significantly by approximately 25 to 35 percent across our global network.
Reduced risk from web-based threats.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
The support team is responsive and knowledgeable, assisting us promptly whenever we have faced configuration questions or technical issues.
Barracuda's partner support is better than the majority, and it stands out as one of their strengths.
Whenever I faced any issues and searched the knowledge base, I found many solutions in place.
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
Its flexible licensing and hybrid deployment options allow it to adapt to evolving network requirements, ensuring continuous security and reliable operations.
Regarding scalability and the ability to scale and expand with Barracuda CloudGen Firewall, there is no issue, so I would rate it a ten.
I can handle growth and larger workloads easily with Barracuda CloudGen Firewall.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Its robust infrastructure and real-time monitoring give us the confidence that our network remains secure and operational at all times.
We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities.
In my experience, Barracuda CloudGen Firewall has been reliable and very high performing.
Zscaler Internet Access is stable and capable of building resilient architectures.
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Integration with AI would be helpful as modern attacks often utilize AI.
It would be beneficial to merge the existing application policy with the main policy into a single unified policy to improve manageability.
AI can help us enhance our cybersecurity posture, but at the same time, it can be a nightmare that brings attackers. We need to use caution while enabling any AI-driven features.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Our experience with Barracuda CloudGen Firewall pricing and licensing has been reasonable and transparent.
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
It is neither the cheapest nor the most expensive option available.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity.
The real-time monitoring helps us quickly identify unusual traffic patterns and potential threats, allowing us to respond immediately and maintain secure and uninterrupted network operations.
Barracuda CloudGen Firewall has positively impacted my organization by increasing the level of network protection against threats from twenty percent to forty-five percent.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.
| Product | Mindshare (%) |
|---|---|
| Barracuda CloudGen Firewall | 1.0% |
| Fortinet FortiGate | 13.3% |
| Cisco Secure Firewall | 7.8% |
| Other | 77.9% |
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 9.7% |
| Cisco Umbrella | 9.3% |
| Prisma Access by Palo Alto Networks | 7.1% |
| Other | 73.9% |


| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 10 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 39 |
Barracuda CloudGen Firewall offers strong VPN, scalable network management, and advanced threat protection. Its capabilities include dynamic VPN, SD-WAN, URL filtering, and malware protection, making it essential for network security in distributed environments.
Known for its robust security and user-friendly management, Barracuda CloudGen Firewall helps safeguard networks, manage traffic, and secure connections across distributed sites. It provides critical security features and solutions like firewalling and intrusion prevention for protecting environments such as data centers, offices, and remote locations. Room for enhancement includes the user interface, needing better tutorials, improved load balancing, and stronger tech support.
What are the most valuable features?Barracuda CloudGen Firewall is leveraged by industries to enhance network security and application performance. It caters to sectors requiring strong protection for IT infrastructure, managing traffic in data centers, and ensuring secure connectivity for distributed workforces, which is crucial in sectors like finance, healthcare, and education.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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