Try our new research platform with insights from 80,000+ expert users

Barracuda Email Security Gateway vs Darktrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (2nd)
Darktrace
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
Email Security (12th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (4th), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (16th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
 

Featured Reviews

WalidChowdhury - PeerSpot reviewer
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we…
Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their heterogeneous environment."
"One advantage is its immediate deployment capability. So the fast speed to deploy is a big plus point."
"The security protection is the best and it's GUI is user-friendly."
"We find the email security to be valuable."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"The solution helps us to block some blacklisted emails."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"The solution is stable. We've never had any problems with it."
"Darktrace is very stable, and I would rate its stability a ten out of ten."
"The models, triggers, and alerts are customizable."
"Its most valuable feature is its ability to identify malicious connected IPs from outside and the attacks that get through to the inside."
"What I like about Darktrace, is that you can quickly identify threats."
"The most valuable feature of this solution is that it does not require human intervention to eliminate a threat."
"Technical support is helpful and responsive."
"The most valuable features of Darktrace are its full capabilities. You have visibility of everything."
 

Cons

"The reporting can be improved."
"The reports are standard, and it would be nice to be able to customize them."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"Few customers require an on-premises fabric ATP box for attack detection and response."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."
"Upper management wasn't sold on the value proposition."
"One thing that I would like to look at going forward is to have a fully automated network infrastructure that is monitored automatically real-time, and that gives me this kind of capability where I would be able to look at my network at any given time and see the state of my network. With Darktrace, at the moment, I have to almost put in a date and tell them that want you to give me data from this date to this date. I don't want that. I want a fast solution in which it doesn't matter when I log into the application. Whenever I log in, I must be able to see my network and run a report. In other words, if I go in now and I say, "Give me a full report of what happened today, it must be able to give me that. It mustn't just be limited to a seven-day period, for argument's sake. It must be able to give me real-time and day-to-day tracking of what has happened within my network."
"The dashboard and reporting for this solution could be improved as it is currently complex. The GUI for this solution could also be improved."
"I would like to see some additional enhancements."
"In an upcoming release, there could be more customizable playbooks or a library of playbooks to choose from."
"The level of tracking within the network from the transmission level up to the machine level can use improvement."
"The interface is too mathematical and it should be simplified."
"The cost is a bit on the higher side."
 

Pricing and Cost Advice

"We typically purchase a one or three-year license for Barracuda Email Security Gateway."
"It is a cost-effective and relatively cheap solution as compared to others. Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good."
"The licensing cost is competitive, it's not too high and not too low."
"The solution is priced low. We have received a good price discount here in Sri Lanka. There are additional licenses we have to purchase a license for the ATP."
"We find the solution's pricing okay."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"We paid for an annual license."
"It is an expensive solution and I would rate it 5 out of 10."
"The pricing is expensive. It costs over $100,000 a year."
"I'm unfamiliar with the exact cost, but we have a yearly license and had to pay for Darktrace's services before the deployment. The product is very expensive, so some organizations can't afford to pay the total amount directly, meaning they often seek a partner or pay in installments, which increases the price more."
"It's an expensive solution."
"I am using a demo of Darktrace for deployment and testing which is free."
"It was $3,600 a month or $2,000 plus or so. I am not sure. Its licensing is pretty simple."
"Darktrace is pricey, but the price is reasonable for what the solution does, and it's comparable to other products."
"Prior to negotiating, Darktrace offered their appliance and service for $80,000 per year."
"It is inexpensive considering what it can do and the competition."
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
824,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
52%
Computer Software Company
8%
Financial Services Firm
4%
Government
4%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Find out what your peers are saying about Barracuda Email Security Gateway vs. Darktrace and other solutions. Updated: January 2024.
824,067 professionals have used our research since 2012.