Try our new research platform with insights from 80,000+ expert users

Barracuda Email Security Gateway vs Darktrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Number of Reviews
51
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (2nd)
Darktrace
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
73
Ranking in other categories
Email Security (12th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (3rd), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
 

Featured Reviews

WalidChowdhury - PeerSpot reviewer
Dec 21, 2023
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we…
Luis KiambatA - PeerSpot reviewer
Nov 9, 2022
Great autonomous support, offers an easy setup, and has responsive support
We primarily use the solution for IT. Customers use it for banks or construction sites, depending on our customers. We haven't had an OT implementation yet. However, we have interest from two companies The autonomous response is great. It blocks basically everything that is outside the normal,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can scale."
"The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"Great at blocking spam."
"This product is powerful and quite simple to use."
"The solution helps us to block some blacklisted emails."
"The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
"The NDR is good in their solution and they have NTG for email."
"It is a very simple product to use."
"The ability to see what we have not seen before is most valuable. It is very interesting to find out the most vulnerable devices in our network."
"The investigative part of Darktrace is valuable, especially the automation features. It allows setting up checks and provides guidance on mitigating situations, which is very useful. There are different modules that you can add to the console for protection."
"The most valuable feature is the solution's ability to trim out the false positives and point your attention to the real important stuff."
"Darktrace's most valuable features are its dashboards and its ability to summarize huge amounts of information about threats and suspicious traffic."
"The AI-based pattern is the most valuable feature."
"Technical support is helpful and responsive."
 

Cons

"The reports are standard, and it would be nice to be able to customize them."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"The reporting can be improved."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this."
"The initial setup can be a little bit complex."
"Darktrace is a closed technology, meaning we know very little about how it works, including the architecture, which is significant. As a result, when we implement the system and find we're getting many false positives, we have minimal insight into why it's happening and what we can do to fix it. We don't know how the solution is configured, the criteria for threats to be determined, or the product's inner workings. We understand that they have to ensure privacy and their copyright, but we want to see some documentation or public research into the security Darktrace provides."
"The interface and dashboards could be improved for ease-of-use."
"The solution could be easier to use."
"In terms of improvements, fine-tuning is the area where we have to spend some time because it works on unsupervised machine learning. It would be good if they can improve their algorithm or technical functionality to reduce the fine-tuning effort. They can also come up with something at the endpoint level. So far, Darktrace has been a network detection response (NDR) solution. It does not offer much at the endpoint level or on user-client devices or servers. There should be more visibility at the endpoint level. It would be good to have the detection and response at the endpoint level by Darktrace. It should also have integration with an agile environment so that we can have continuous development and continuous integration in the application development environment. This is currently not there. It should also have internet-facing platform visibility, which is currently missing. They also need to improve the reporting and management dashboards. Currently, these are not so easy for a non-technical person. All these features would make Darktrace much better, and they would also be helpful in selling more solutions."
"The solution's user interface and stability could be improved."
"The pricing is a bit high for the region."
"In the next version, I'd like to see penetration testing."
"A reporting portal could be a great addition to help customize reports."
 

Pricing and Cost Advice

"The solution is priced low. We have received a good price discount here in Sri Lanka. There are additional licenses we have to purchase a license for the ATP."
"Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
"It is an expensive solution and I would rate it 5 out of 10."
"The licensing fees are part of a bundled support package that we pay for."
"This is one of the major points for integrating this solution in any organization. Barracuda Email Security Gateway needs to make it a bit more tolerable for customers because it is increasing every year. They should create a plan for reducing the cost."
"Compared to other products, this solution is quite affordable."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"Barracuda Email Security Gateway is an affordable solution that caters to small, midsize, and high-end businesses with great revenue."
"Our customers feel that the price of Darktrace is quite high compared to other solutions."
"The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
"Darktrace is quite an expensive solution."
"The pricing is subscription-based and it is high."
"We've budgeted about 50,000 Kuwaiti dinars for the solution. That is a yearly operating cost."
"This solution is expensive."
"Darktrace is pricey, but the price is reasonable for what the solution does, and it's comparable to other products."
"We had an issue with pricing initially and had to cancel some of the features of the projects to fit the budget. I would like to see pricing that is not broken up into parts so that we can buy the whole package once. Darktrace is more expensive than an average solution, but it's functionality won't match that of an average solution."
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
8%
Financial Services Firm
4%
Government
4%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Find out what your peers are saying about Barracuda Email Security Gateway vs. Darktrace and other solutions. Updated: January 2024.
814,649 professionals have used our research since 2012.