Basecamp vs Bitrix24 comparison

37signals and Bitrix24 are both solutions in the Project Management Software category. 37signals is ranked #30, while Bitrix24 is ranked #13 with an average rating of 8.0. 37signals holds a 0.9% mindshare in PMS, compared to Bitrix24’s 2.5% mindshare. Additionally, 66% of 37signals users are willing to recommend the solution, compared to 90% of Bitrix24 users who would recommend it.

Basecamp

Read 3 Basecamp reviews

244 Views
188 Comparison Views

66% willing to recommend

Bitrix24

Read 20 Bitrix24 reviews

551 Views
432 Comparison Views

90% willing to recommend

Basecamp

Bitrix24

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Basecamp and Bitrix24 are competing project management tools. Basecamp tends to have an advantage in ease of setup and customer satisfaction, whereas Bitrix24 offers a more robust feature set.

Features: Basecamp provides task management, document storage, and team communication. Bitrix24 includes CRM, social intranet, and HR management tools. While Basecamp is known for simplicity, Bitrix24 offers comprehensive functionality for multi-functional needs.

Ease of Deployment and Customer Service: Basecamp allows quick deployment due to its minimal learning curve and receives positive feedback for its responsive customer service. Bitrix24's setup can be intricate given its broad features but supports cloud and on-premise options. It offers decent customer service, requiring more experience to leverage effectively.

Pricing and ROI: Basecamp has a flat-rate pricing model, enhancing budget predictability and providing good ROI for small to mid-size teams. Bitrix24's pricing is tiered, with a free option available, scaling with business expansion. Basecamp provides cost-effectiveness, while Bitrix24's ROI potential comes from its versatile capabilities beyond project management.

To learn more, read our detailed Basecamp vs. Bitrix24 Report (Updated: April 2025).

Buyer's Guide

Basecamp vs. Bitrix24

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Basecamp

Ranking in Project Management Software

30th

Average Rating

7.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Bitrix24

Ranking in Project Management Software

13th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

CRM (11th), Enterprise Social Software (5th)

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of Basecamp is 0.9%, up from 0.8% compared to the previous year. The mindshare of Bitrix24 is 2.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software

Featured Reviews

Abenazzer Tadesse

Chief Operations Officer at BeOnline ICT

An easy-to-use project management solution with good stability and scalability

The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.

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Abasiakama Bassey

Founder at Elxae Hub

A project management tool that offers great scalability and stability

The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to network informally is great for communicating with colleagues."

"The ease of use is valuable."

"Bitrix24 is a user-friendly solution that is easy to use."

"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."

"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."

"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

"It's a very easy-to-use product."

"I am impressed with the solution's ability to customize workflows."

More Bitrix24 pros

Cons

"The product isn't easy to use. It's not very intuitive."

"The solution could be more user-friendly."

"It would be great if colleagues could get alerts via email when they are assigned something."

"I would like to see improvements with Bitrix24's marketing automation."

"The solution's open channel and contact center could be improved."

"The support provided by Bitrix24 is an area with shortcomings that needs improvement."

"Bitrix24’s interface needs to be improved."

"We need full ERP integration to take all our processes in one platform."

"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."

More Bitrix24 cons

Pricing and Cost Advice

Information not available

"Licenses are cheap compared to other solutions."

"Price-wise, it is a very cheap solution."

"The pricing for this program is reasonable."

"Bitrix24 used to be cheaper, but now it's getting expensive."

"The cost is $2,500, which will be spread out over 18 to 24 months."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"We were using the free version which was really limited in terms of functionality."

More Bitrix24 pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

23%

Comms Service Provider

11%

Government

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

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What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

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What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

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Comparisons

No data available

Odoo vs Bitrix24

Compared 28% of the time

ClickUp vs Bitrix24

Compared 16% of the time

ELMA 365 vs Bitrix24

Compared 11% of the time

Microsoft Dynamics CRM vs Bitrix24

Compared 9% of the time

Asana vs Bitrix24

Compared 9% of the time

More Bitrix24 Competitors

Product Reports

Buyer's Guide

Project Management Software

March 2025

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Buyer's Guide

Bitrix24

April 2025

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Overview

Basecamp is a web-based project-management tool developed by Basecamp and launched in 2004, with a new version being launched in 2012. Basecamp offers to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking, and a messaging system. Basecamp Classic also offers integration with Basecamp's own Campfire product, and features APIs that are used by a host of web and mobile apps. Basecamp Classic's interface is available in different languages (e.g. Spanish, French, Italian, German, Finnish and Japanese). The newer version of Basecamp currently only supports English as the interface language.

37signals

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Buyer's Guide

Basecamp vs. Bitrix24

April 2025

Free Report: Basecamp vs. Bitrix24

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