Basecamp vs Smartsheet comparison

37signals and Smartsheet are both solutions in the Project Management Software category. 37signals is ranked #22, while Smartsheet is ranked #10 with an average rating of 7.5. 37signals holds a 1.5% mindshare in PMS, compared to Smartsheet’s 2.0% mindshare. Additionally, 66% of 37signals users are willing to recommend the solution, compared to 93% of Smartsheet users who would recommend it.

Basecamp

Read 3 Basecamp reviews

2,746 Views
2,307 Comparison Views

66% willing to recommend

Smartsheet

Read 43 Smartsheet reviews

4,801 Views
3,505 Comparison Views

93% willing to recommend

Basecamp

Smartsheet

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Executive SummaryUpdated on Dec 19, 2024

Basecamp and Smartsheet compete in project management. Smartsheet has the upper hand due to its comprehensive features, which provide greater flexibility and automation for complex projects.

Features: Basecamp supports team communication with message boards, to-dos, and scheduling. Smartsheet includes project tracking, automation, data integration, and workflow customization, giving it an edge in handling diverse project needs.

Ease of Deployment and Customer Service: Basecamp offers quick deployment and efficient customer service, focusing on simplicity. Smartsheet, though more complex to deploy due to its features, provides detailed support and resources, guiding users in managing intricate projects effectively.

Pricing and ROI: Basecamp's flat pricing is cost-effective and predictable. Smartsheet's tiered pricing can increase costs but matches its capabilities, offering a high ROI due to its advanced features, benefiting organizations needing sophisticated solutions.

To learn more, read our detailed Basecamp vs. Smartsheet Report (Updated: August 2026).

Buyer's Guide

Basecamp vs. Smartsheet

August 2026

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Helped 909,948 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Basecamp

Ranking in Project Management Software

22nd

Average Rating

7.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Smartsheet

Ranking in Project Management Software

10th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Project Portfolio Management (7th)

Mindshare comparison

As of August 2026, in the Project Management Software category, the mindshare of Basecamp is 1.5%, up from 0.9% compared to the previous year. The mindshare of Smartsheet is 2.0%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software Mindshare Distribution
Product	Mindshare (%)
Smartsheet	2.0%
Basecamp	1.5%
Other	96.5%

Project Management Software

Featured Reviews

Abenazzer Tadesse

Chief Operations Officer at BeOnline ICT

An easy-to-use project management solution with good stability and scalability

The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.

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DonatasSinkevicius

Project Manager at a university with 1,001-5,000 employees

Automation simplifies manual tasks and facilitates team communication

There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The app functionality and ease of seeing the different functionalities parsed equally on the screen with consistent menu access to shift between areas."

"The ease of use is valuable."

"The ability to network informally is great for communicating with colleagues."

"I was using Microsoft Project and Excel to do the same job previously, I wanted an easy solution, and I found Smartsheet, I tried it, and it seemed to do the trick."

"It's very user friendly."

"The product is easy to use."

"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."

"It operates as an enhanced and versatile version of Excel, offering a wide range of capabilities that allow you to accomplish various tasks and operations."

"Enables coordination and sharing of information that is relatively inexpensive."

"We like Smartsheet's workflows, automation, and low-code capabilities. I don't know of any other project management tool with low-code functionality designed for project managers."

"Smartsheet is scalable; we deployed it in 47 large distribution centers across the United States, and we had six projects running on it while the corporate office could view all of the projects at once because the program management option is terrific."

More Smartsheet pros

Cons

"The solution could be more user-friendly."

"Formalized area to store contact information indexed in a way that can pre-populate other areas would be helpful."

"The product isn't easy to use. It's not very intuitive."

"There are some pain points for me. Other people use it a little differently, but I would like to be able to do a little more with it. I would like database functionality with it wherein if I bring in several Excel spreadsheets of data and load them into Smartsheets, I should be able to make a correlation between an index field and run a report against those two. I can do it, but it's a little clunky. So, I need a little more experience to feel comfortable doing that."

"One of the improvements I'd like to see would be the ability to have attachments that could be edited within Smartsheet."

"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."

"We have to manually put in every dependency in Smartsheet."

"Smartsheet's customer service definitely needs to be improved. They create a ticket, and then it disappears."

"They provide a limited number of sheets which is not enough."

"The product must include more modules for project management."

"I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them."

More Smartsheet cons

Pricing and Cost Advice

Information not available

"This licensing is straightforward and they charge per user."

"The tool's monthly fee is 25 dollars, which is within the range of most cloud-based project management tools. I rate the tool's pricing a five out of ten."

"For a normal license, like the one I had: I had my own Smartsheet because I wanted to play with it and I didn't want to mess with what I was doing in Verizon, so I paid $200 monthly, and it gave me all the same functionalities, so I could do whatever I wanted for $200. The problem is if you have anyone else working on it or deploying on it, it's $200 a month for every single person who's deployed on it, that's working on it as an owner or an administrator, so owners and administrators are the only ones who can change, edit, and add data to worksheets and columns. Depending on the size of your organization, Smartsheet can be costly. As for implementing its Control Center, Smartsheet forces you to have three people come in: it's a minimum of three people from Smartsheet for three months who will provide you the solutions for the Control Center side, and that's $150 an hour, so it can become very expensive. For my company, not having the Control Center would save on the setup fees and then the $20,000 a year, because the Control Center of Smartsheet is a yearly subscription of $20,000."

"Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."

"The solution is reasonably priced."

"It is less expensive than Microsoft Project for enterprise or Oracle Primavera by an order of magnitude. If you buy a Microsoft Project license, it's probably $300 or so by itself, whereas Smartsheet is probably less than $50 per head."

"Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."

"There would be more extensive usage if the solution were cheaper. It's really expensive right now, and that's why we provide a few licenses for admins. The rest of them are just users without admin privileges."

More Smartsheet pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

23%

Financial Services Firm

11%

Security Firm

Comms Service Provider

Manufacturing Company

11%

Financial Services Firm

10%

Construction Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	22

Questions from the Community

Ask a question

Earn 20 points

Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?

Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...

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What is your experience regarding pricing and costs for Smartsheet?

Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.

See all answers

What needs improvement with Smartsheet?

Currently, I feel that Smartsheet fulfills all my needs. However, I need to investigate more about the product to identify specific areas for improvement.

See all answers

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Product Reports

Buyer's Guide

Project Management Software

July 2026

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Buyer's Guide

Smartsheet

July 2026

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Overview

Basecamp is an agile project management tool designed for teams to efficiently organize and execute tasks. It caters to organized workflows and collaborative efforts, offering comprehensive task management solutions.

Basecamp provides teams with an intuitive platform for project management. Its interface supports seamless communication and planning, offering tools for task lists, file sharing, and progress tracking. This enables teams to coordinate workflows effectively, managing deadlines and responsibilities without hassle. Its capabilities ensure that projects remain on track with increased transparency and accountability.

What key features does Basecamp offer?

Task Management: Organize and assign tasks efficiently with due dates and project timelines.
Team Collaboration: Facilitate communication with messaging boards and chat options.
Document Sharing: Upload and share files directly within the platform.
Schedule Management: Keep track of important deadlines with an integrated calendar.
Project Oversight: Monitor progress and make adjustments as needed with interactive dashboards.

What benefits and ROI can be expected from using Basecamp?

Increased Productivity: Streamlined workflows enhance output efficiency.
Enhanced Communication: Centralized communication prevents miscommunication among team members.
Time Savings: Efficient task management reduces time waste on repetitive activities.
Scalability: Adjusts seamlessly to growing team sizes and project complexities.

Construction and retail industries benefit from Basecamp for structuring project timelines and coordinating team efforts. In marketing and tech, it facilitates campaign management and software development through collaborative tools and progress monitoring, helping to meet industry-specific demands.

37signals

Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.

Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.

What are the key features of Smartsheet?

Real-Time Sharing: Facilitates immediate collaboration across teams.
Cloud Accessibility: Work from anywhere with cloud-based tools.
User-Friendliness: Simplified project management through an intuitive interface.
Gantt Chart Creation: Offers dynamic timelines for project tracking.
Integrations: Seamless connectivity with Jira, Microsoft Teams, and more.

What benefits or ROI does Smartsheet provide?

Enhanced Efficiency: Streamline workflows for quicker project completion.
Improved Collaboration: Centralized tools support teamwork and communication.
Project Tracking: Real-time updates keep projects on schedule.
Customizable Solutions: Adaptable to meet diverse management needs.

In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.

Smartsheet

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.

Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix

Buyer's Guide

Basecamp vs. Smartsheet

August 2026

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