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Basecamp vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Ranking in Project Management Software
25th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Management Software
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Project Portfolio Management (7th)
 

Mindshare comparison

As of June 2026, in the Project Management Software category, the mindshare of Basecamp is 1.3%, up from 0.9% compared to the previous year. The mindshare of Smartsheet is 2.0%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Smartsheet2.0%
Basecamp1.3%
Other96.7%
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
Chief Operations Officer at BeOnline ICT
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The app functionality and ease of seeing the different functionalities parsed equally on the screen with consistent menu access to shift between areas."
"The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"Smartsheet is a really good tool for collaboration."
"I prefer Smartsheet for its flexibility."
"Smartsheet is a great product if you know how to use it right."
"Enables coordination and sharing of information that is relatively inexpensive."
"The cloud-based program is so useful, as we used to be emailing Excel spreadsheets around, never knowing who had the most current version."
"The most valuable features of Smartsheet are its collaboration tools, the ability to centralize and prioritize projects, and robust reporting capabilities."
"Smartsheet is stable."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
 

Cons

"Formalized area to store contact information indexed in a way that can pre-populate other areas would be helpful."
"The product isn't easy to use. It's not very intuitive."
"The solution could be more user-friendly."
"Smartsheet's export and print functions could be more seamless. Once I create the plan in Smartsheet, I need to import it into my corporate web presentations. This isn't always smooth. I have to save it in PDF format, then cut an image from the PDF version."
"They should improve the solution's integration with API."
"More intuitive access without constant logins would be beneficial."
"Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve."
"There should be an option to minimize the amount of data on the homepage in order to ease access and downloads in areas with slow internet connection."
"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."
"Smartsheet could be improved to be a ticketing system. It would be nice to have a system to do everything."
"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."
 

Pricing and Cost Advice

Information not available
"The tool's monthly fee is 25 dollars, which is within the range of most cloud-based project management tools. I rate the tool's pricing a five out of ten."
"There would be more extensive usage if the solution were cheaper. It's really expensive right now, and that's why we provide a few licenses for admins. The rest of them are just users without admin privileges."
"I would assume there is a licensing fee. I don't think that it is free."
"If I'm not mistaken, it was pretty manageable. It was about 200 bucks a seed. The business really felt a strong need for it. So, it was viewed as a safer and more straightforward cost that we were willing to pay as compared to Domo, which took some convincing."
"The solution is reasonably priced."
"I pay $ 120 or $ 128 a month for two to three users."
"I believe a licensed user costs between 300 to 400 euros."
"The solution is too expensive."
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Top Industries

By visitors reading reviews
Construction Company
23%
Security Firm
10%
Financial Services Firm
10%
Comms Service Provider
7%
Manufacturing Company
12%
Financial Services Firm
11%
Government
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

Ask a question
Earn 20 points
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.
What needs improvement with Smartsheet?
Currently, I feel that Smartsheet fulfills all my needs. However, I need to investigate more about the product to identify specific areas for improvement.
 

Comparisons

 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Basecamp vs. Smartsheet and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.