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Basecamp vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Ranking in Project Management Software
26th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Management Software
7th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Project Portfolio Management (5th)
 

Mindshare comparison

As of April 2026, in the Project Management Software category, the mindshare of Basecamp is 1.3%, up from 0.9% compared to the previous year. The mindshare of Smartsheet is 2.1%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Smartsheet2.1%
Basecamp1.3%
Other96.6%
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
Chief Operations Officer at BeOnline ICT
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to network informally is great for communicating with colleagues."
"The ability to network informally is great for communicating with colleagues."
"The app functionality and ease of seeing the different functionalities parsed equally on the screen with consistent menu access to shift between areas."
"The ease of use is valuable."
"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."
"Granting access to Smartsheet is much simpler. Anyone can access it with just a link and password. Smartsheet also offers intelligent forms, allowing us to collect project proposals easily. Before our first meeting, I can review initial project ideas submitted through these forms. Additionally, attaching files is straightforward - no need to navigate through menus. The search function is also nice."
"It's stable and simple to use."
"I prefer Smartsheet for its flexibility."
"We like Smartsheet's workflows, automation, and low-code capabilities. I don't know of any other project management tool with low-code functionality designed for project managers."
"It is a stable and scalable solution."
"Smartsheet is a really good tool for collaboration."
"We practically couldn't run our business without it at this point."
 

Cons

"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"The product isn't easy to use. It's not very intuitive."
"Formalized area to store contact information indexed in a way that can pre-populate other areas would be helpful."
"Smartsheet's export and print functions could be more seamless. Once I create the plan in Smartsheet, I need to import it into my corporate web presentations. This isn't always smooth. I have to save it in PDF format, then cut an image from the PDF version."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"There should be an option to minimize the amount of data on the homepage in order to ease access and downloads in areas with slow internet connection."
"I think their support team is low quality. They're low and lack response, which is not good for customers."
"Smartsheet could improve by having seamless integration with Azure Board."
"More intuitive access without constant logins would be beneficial."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"Smartsheet needs to improve the user interface."
 

Pricing and Cost Advice

Information not available
"There's a trial version and a free version. Each license costs a decent amount, $25 per month or something."
"I pay $ 120 or $ 128 a month for two to three users."
"The tool's monthly fee is 25 dollars, which is within the range of most cloud-based project management tools. I rate the tool's pricing a five out of ten."
"I would assume there is a licensing fee. I don't think that it is free."
"I believe a licensed user costs between 300 to 400 euros."
"It is less expensive than Microsoft Project for enterprise or Oracle Primavera by an order of magnitude. If you buy a Microsoft Project license, it's probably $300 or so by itself, whereas Smartsheet is probably less than $50 per head."
"Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."
"Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive."
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Top Industries

By visitors reading reviews
Construction Company
23%
Security Firm
12%
Financial Services Firm
8%
Outsourcing Company
6%
Manufacturing Company
14%
Healthcare Company
8%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

Ask a question
Earn 20 points
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.
 

Comparisons

 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Basecamp vs. Smartsheet and other solutions. Updated: April 2026.
886,077 professionals have used our research since 2012.