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Basecamp vs Smartsheet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Ranking in Project Management Software
21st
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Management Software
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Project Portfolio Management (9th)
 

Mindshare comparison

As of November 2026, in the Project Management Software category, the mindshare of Basecamp is 1.6%, up from 1.0% compared to the previous year. The mindshare of Smartsheet is 2.1%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Smartsheet2.1%
Basecamp1.6%
Other96.3%
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
Chief Operations Officer at BeOnline ICT
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of use is valuable."
"The app functionality and ease of seeing the different functionalities parsed equally on the screen with consistent menu access to shift between areas."
"The ability to network informally is great for communicating with colleagues."
"Smartsheet is stable."
"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."
"I think it's a great tool."
"The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that these dashboards can be shared with our clients without a license."
"The most valuable features of Smartsheet are its collaboration tools, the ability to centralize and prioritize projects, and robust reporting capabilities."
"There are no limitations in Smartsheet, it is highly scalable."
"It's very user friendly."
"It's stable and simple to use."
 

Cons

"The solution could be more user-friendly."
"Formalized area to store contact information indexed in a way that can pre-populate other areas would be helpful."
"The product isn't easy to use. It's not very intuitive."
"I'd like to see them add more features to their automation. Right now, automation is very limited."
"The main challenge with Smartsheet is that when you start putting components on the Smartsheet dashboard, they don't know about each other. So, if I filter something in one widget, or if I click on a region or a project ID, the other widget or component and the visualization that's on that dashboard don't change. It doesn't know about the other component."
"Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve."
"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."
"There are some pain points for me. Other people use it a little differently, but I would like to be able to do a little more with it. I would like database functionality with it wherein if I bring in several Excel spreadsheets of data and load them into Smartsheets, I should be able to make a correlation between an index field and run a report against those two. I can do it, but it's a little clunky. So, I need a little more experience to feel comfortable doing that."
"Lacks the ability to edit attachments within the solution."
"The solution should include integrations with other platforms or software."
"Smartsheet is a cloud-based tool similar to Google Sheets in that multiple stakeholders can work on a document simultaneously. However, unlike Google Sheets, which saves changes in real time, Smartsheet requires users to manually save their changes."
 

Pricing and Cost Advice

Information not available
"The tool's monthly fee is 25 dollars, which is within the range of most cloud-based project management tools. I rate the tool's pricing a five out of ten."
"There's a trial version and a free version. Each license costs a decent amount, $25 per month or something."
"I believe a licensed user costs between 300 to 400 euros."
"There's a license for Smartsheet, and the enterprise plan comes down to about $750. My company also pays an extra $60 monthly apart from the standard licensing fee."
"There would be more extensive usage if the solution were cheaper. It's really expensive right now, and that's why we provide a few licenses for admins. The rest of them are just users without admin privileges."
"Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive."
"It is less expensive than Microsoft Project for enterprise or Oracle Primavera by an order of magnitude. If you buy a Microsoft Project license, it's probably $300 or so by itself, whereas Smartsheet is probably less than $50 per head."
"The solution is reasonably priced."
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Top Industries

By visitors reading reviews
Construction Company
22%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

Ask a question
Earn 20 points
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.
What needs improvement with Smartsheet?
Currently, I feel that Smartsheet fulfills all my needs. However, I need to investigate more about the product to identify specific areas for improvement.
 

Comparisons

 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Basecamp vs. Smartsheet and other solutions. Updated: November 2026.
921,749 professionals have used our research since 2012.