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Basecamp vs Smartsheet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Ranking in Project Management Software
21st
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Management Software
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Project Portfolio Management (9th)
 

Mindshare comparison

As of November 2026, in the Project Management Software category, the mindshare of Basecamp is 1.6%, up from 1.0% compared to the previous year. The mindshare of Smartsheet is 2.1%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Smartsheet2.1%
Basecamp1.6%
Other96.3%
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
Chief Operations Officer at BeOnline ICT
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of use is valuable."
"The app functionality and ease of seeing the different functionalities parsed equally on the screen with consistent menu access to shift between areas."
"The ability to network informally is great for communicating with colleagues."
"Smartsheet is stable."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"The most valuable feature of Smartsheet is it can be highly customized."
"Granting access to Smartsheet is much simpler. Anyone can access it with just a link and password. Smartsheet also offers intelligent forms, allowing us to collect project proposals easily. Before our first meeting, I can review initial project ideas submitted through these forms. Additionally, attaching files is straightforward - no need to navigate through menus. The search function is also nice."
"To me, one of the most powerful features of Smartsheet is being able to email others."
"The cloud-based program is so useful, as we used to be emailing Excel spreadsheets around, never knowing who had the most current version."
"I think Smartsheet would scale fine."
 

Cons

"The product isn't easy to use. It's not very intuitive."
"The solution could be more user-friendly."
"Formalized area to store contact information indexed in a way that can pre-populate other areas would be helpful."
"Maybe the solution could be a little bit more flexible."
"Asana has a modern look and feel, particularly its agile project management interface featuring movable cards between columns."
"Initially, there were issues like dropdowns. Those have been overcome."
"Every feature for text mining, even process mining, would be a plus. We have about two hundred contract management events daily. First, I share specific documents. I talk about the search function because we assume it has a thorough search when we read the catalog. But when you test it, you realize it doesn't search within attachments. So, it's a great search function, but you need the brand folder. It has many options and can become complex."
"One of the improvements I'd like to see would be the ability to have attachments that could be edited within Smartsheet."
"There would be more extensive usage if the solution were cheaper. It's really expensive right now, and that's why we provide a few licenses for admins."
"There isn't much automation at this time."
"The product must include more modules for project management."
 

Pricing and Cost Advice

Information not available
"There's a license for Smartsheet, and the enterprise plan comes down to about $750. My company also pays an extra $60 monthly apart from the standard licensing fee."
"I would assume there is a licensing fee. I don't think that it is free."
"There's a trial version and a free version. Each license costs a decent amount, $25 per month or something."
"Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."
"Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."
"Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive."
"The solution is reasonably priced."
"I pay $ 120 or $ 128 a month for two to three users."
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Top Industries

By visitors reading reviews
Construction Company
22%
Financial Services Firm
11%
Manufacturing Company
10%
Security Firm
8%
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

Ask a question
Earn 20 points
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.
What needs improvement with Smartsheet?
Currently, I feel that Smartsheet fulfills all my needs. However, I need to investigate more about the product to identify specific areas for improvement.
 

Comparisons

 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Basecamp vs. Smartsheet and other solutions. Updated: November 2026.
921,338 professionals have used our research since 2012.