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Basecamp vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Ranking in Project Management Software
30th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Management Software
5th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Project Portfolio Management (3rd)
 

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of Basecamp is 0.9%, up from 0.8% compared to the previous year. The mindshare of Smartsheet is 4.6%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
PaulDiaz - PeerSpot reviewer
Needs to improve baselines and changing dates can be frustrating
I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of use is valuable."
"The ability to network informally is great for communicating with colleagues."
"Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful."
"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."
"For doing project plans what was really valuable is the ability to do a predecessor."
"I prefer Smartsheet for its flexibility."
"If you just need a planning tool, it's a low-cost and effective option."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"To me, one of the most powerful features of Smartsheet is being able to email others."
"It's stable and simple to use."
 

Cons

"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"Smartsheet is a cloud-based tool similar to Google Sheets in that multiple stakeholders can work on a document simultaneously. However, unlike Google Sheets, which saves changes in real time, Smartsheet requires users to manually save their changes."
"Areas for improvement in Smartsheet include better integration capabilities with other technologies through APIs and addressing limitations in reporting functionalities."
"Maybe the solution could be a little bit more flexible."
"Initially, there were issues like dropdowns. Those have been overcome."
"You were forced to create a new tab rather than add another sheet."
"Smartsheet could improve the UI and integrations. Some of Smartsheet's competitors have more than 2,000 integrations while Smartsheet only has approximately 40 integration applications."
"The downside of Smartsheet is that there are some security concerns. We were able to restrict people from sharing sheets with anyone who was not in our domain, but it could be easier. We also found it hard to restrict certain user groups from adding attachments to sheets."
"I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them."
 

Pricing and Cost Advice

Information not available
"I pay $ 120 or $ 128 a month for two to three users."
"Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."
"There's a license for Smartsheet, and the enterprise plan comes down to about $750. My company also pays an extra $60 monthly apart from the standard licensing fee."
"There would be more extensive usage if the solution were cheaper. It's really expensive right now, and that's why we provide a few licenses for admins. The rest of them are just users without admin privileges."
"Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."
"This licensing is straightforward and they charge per user."
"I would assume there is a licensing fee. I don't think that it is free."
"The solution is expensive."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
44%
Manufacturing Company
7%
Healthcare Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Comparisons

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Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Basecamp vs. Smartsheet and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.