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Betty Blocks vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Betty Blocks
Ranking in Rapid Application Development Software
35th
Ranking in No-Code Development Platforms
17th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Ranking in No-Code Development Platforms
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Low-Code Development Platforms (9th), Business Orchestration and Automation Technologies (15th)
 

Mindshare comparison

As of February 2026, in the Rapid Application Development Software category, the mindshare of Betty Blocks is 0.9%, up from 0.2% compared to the previous year. The mindshare of ServiceNow Now Platform is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
ServiceNow Now Platform2.0%
Betty Blocks0.9%
Other97.1%
Rapid Application Development Software
 

Featured Reviews

Hans De Groot - PeerSpot reviewer
Owner/Operator at Informatieewerkplaats
The solution is stable and has good support, but is expensive
Betty Blocks, when I started with it, was similar to a back-end platform with the ability to have a standardized back-office UI out of the box, which is perfect for a lot of situations. For more customer-facing UIs, we had to create the front end ourselves, building endpoints with HTML and JavaScript. Then Betty Blocks started in 2018 with the page builder. This allowed us to create drag-and-drop interfaces. That was quite cumbersome. Now Betty Blocks is entering a new generation of it - next generation forms - which should be a lot better. The most valuable feature is the back end. The way we can create action flows for things such as sending emails, creating PDF reports, or connecting to web services is very complete. I never experience a lack of functionality in it. The standardized back-office UI is said to be deprecated over time, which is a shame, because it is a real time-saver and is one of their strong points, only if it was kept up-to-date.
Mayur Patil - PeerSpot reviewer
Assistant Manager at Wipro Limited
Has supported day-to-day operations through reporting, ticketing, and automation features
I am still using ServiceNow Now Platform. I have worked with Qualys in one of my customers, but not much. I wanted to know whether there is any module of Rubrik in ServiceNow Now Platform. I am an end user and do not work with the solution provided for ServiceNow Now Platform separately. I work with ServiceNow Now Platform. I have not worked with app development capabilities. Regarding the integration capability of ServiceNow Now Platform, I can say it is compatible with most of the technologies for my connectivity with other systems. I cannot comment on analytics insights, as I have not worked on it, so I cannot say it improved my service efficiency. I do not remember if I have worked with something different for the same purpose. My overall rating for this review is eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the back end."
"Assignment Group history is really important to me."
"The product's most advantageous feature is platform innovation."
"The ServiceNow Now Platform is powerful because it allows for seamless integration and sharing of common features. I can access various features from a single point, enhancing efficiency and usability. Its capability to integrate different user features while maintaining full integration is a significant strength of the platform."
"Now Platform's best features are collaboration, configurability, and customizability."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"It can integrate anywhere, and you can make any kind of workflow."
"The solution is very comprehensive."
 

Cons

"In many cases, they make choices where flexibility is a little bit degraded, but if you leave everything open and the flexibility is great then the usability is a little bit less."
"What I find lacking in the software is its ability to query the database."
"I would like to see full integration with AI."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The solution is very expensive."
"The Playbooks feature is useful for visualizing steps in a process, however, it lacks support for rollbacks in case of complex customer processes."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
 

Pricing and Cost Advice

"The pricing structure that we have been working with was based on a number of blocks."
"The pricing is quite high, but the pricing is also not very transparent."
"The product is very expensive."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"It is expensive only."
"The solution is expensive, and I rate it a ten for pricing."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"People seem to be buying the tool a lot. I think its licensing is okay."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Government
10%
Manufacturing Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise34
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What needs improvement with ServiceNow Now Platform?
I do see some negative sides and room for improvement. I think there may be some integration with AI and a smart way of reporting, reporting mechanisms, and automation mechanisms on the inputs from...
 

Overview

 

Sample Customers

KPMG, TELE2, Sligro Food Group, Ymere, Flexpoint Group
experian, beachbody, health partners
Find out what your peers are saying about Betty Blocks vs. ServiceNow Now Platform and other solutions. Updated: February 2026.
882,032 professionals have used our research since 2012.