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Betty Blocks vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Betty Blocks
Ranking in Rapid Application Development Software
27th
Ranking in No-Code Development Platforms
8th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
10th
Ranking in No-Code Development Platforms
3rd
Average Rating
8.4
Number of Reviews
44
Ranking in other categories
Low-Code Development Platforms (8th)
 

Mindshare comparison

As of November 2024, in the Rapid Application Development Software category, the mindshare of Betty Blocks is 0.2%, up from 0.2% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Hans De Groot - PeerSpot reviewer
Jan 23, 2023
The solution is stable and has good support, but is expensive
Betty Blocks, when I started with it, was similar to a back-end platform with the ability to have a standardized back-office UI out of the box, which is perfect for a lot of situations. For more customer-facing UIs, we had to create the front end ourselves, building endpoints with HTML and JavaScript. Then Betty Blocks started in 2018 with the page builder. This allowed us to create drag-and-drop interfaces. That was quite cumbersome. Now Betty Blocks is entering a new generation of it - next generation forms - which should be a lot better. The most valuable feature is the back end. The way we can create action flows for things such as sending emails, creating PDF reports, or connecting to web services is very complete. I never experience a lack of functionality in it. The standardized back-office UI is said to be deprecated over time, which is a shame, because it is a real time-saver and is one of their strong points, only if it was kept up-to-date.
Fabio QUINTANILHA - PeerSpot reviewer
May 31, 2024
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation, and governance. Despite the setup being relatively straightforward and typically taking one to two weeks to complete once the desired outcome is identified, the implementation phase can often extend for a month or two due to various factors. I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the back end."
"This is a development platform that provides us with a strong database and a low code environment."
"The solution is in Gartner's Magic Quadrant."
"It is a stable solution...It is a scalable solution."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"The ServiceNow Now Platform is powerful because it allows for seamless integration and sharing of common features. I can access various features from a single point, enhancing efficiency and usability. Its capability to integrate different user features while maintaining full integration is a significant strength of the platform."
"The initial setup is very straightforward."
"ITOM Discovery is a great feature."
"ServiceNow Now Platform has one thing that no other tool offers, which is the dataset, specifically the management of the dataset."
 

Cons

"I would like to see full integration with AI."
"In many cases, they make choices where flexibility is a little bit degraded, but if you leave everything open and the flexibility is great then the usability is a little bit less."
"What I find lacking in the software is its ability to query the database."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"The price is a bit high and can be a bit of a barrier for some customers."
"The initial setup requires a lot of customization based on the individual company's processes."
"In ServiceNow Now Platform, UI is an area with certain shortcomings requiring improvements."
"The solution is very expensive."
"The UI is not intuitive."
 

Pricing and Cost Advice

"The pricing is quite high, but the pricing is also not very transparent."
"The pricing structure that we have been working with was based on a number of blocks."
"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."
"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"It is expensive only."
"The solution is expensive, and I rate it a ten for pricing."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"The solution is expensive."
"There are extra expenses for maintaining the product apart from the licenses."
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Financial Services Firm
13%
Real Estate/Law Firm
7%
Educational Organization
7%
Financial Services Firm
18%
Computer Software Company
12%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Betty Blocks?
We sign three-year contracts with Betty Blocks which are reevaluated at the end of each contract. The complexity of the application is what makes the price. I've had a bad pricing experience with B...
What needs improvement with Betty Blocks?
I've recently worked with low/no code solutions from other manufacturers. Some of them have nice functionality in building drag-and-drop frontends. I hope that the next generation forms of Betty Bl...
What is your primary use case for Betty Blocks?
We have multiple use cases for the solution. One is an application for fundraisers, which is a construction that I sell to charities and use Betty Blocks as the application platform. We created a p...
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
Pricing for ServiceNow depends on the model. Some models, like GRC and HRSD, are user-specific and can be quite expensive. Others are less costly but are based on the number of tickets or users.
What needs improvement with ServiceNow Now Platform?
The RPA feature in ServiceNow is quite good, but it is very expensive. If AI were better integrated into ServiceNow, it would lower the RPA costs and make the platform more accessible. Additionally...
 

Overview

 

Sample Customers

KPMG, TELE2, Sligro Food Group, Ymere, Flexpoint Group
experian, beachbody, health partners
Find out what your peers are saying about Betty Blocks vs. ServiceNow Now Platform and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.