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Betty Blocks vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
No sentiment score available
ServiceNow Now Platform is scalable for large companies, integrates smoothly, supports growth, and adapts to evolving demands efficiently.
 

Valuable Features

No sentiment score available
Sentiment score
8.5
The platform excels in efficiency and productivity with advanced features, user-friendly design, and strong market positioning.
The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.
 

Room For Improvement

No sentiment score available
Sentiment score
4.6
ServiceNow needs better mobile features, integration, AI support, user experience, and pricing to enhance usability and adoption.
Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
 

Stability Issues

No sentiment score available
Sentiment score
7.5
ServiceNow Now Platform is highly stable and reliable, with minimal downtime, robust performance, and easy adoption globally.
 

Customer Service

No sentiment score available
Sentiment score
6.8
ServiceNow Now Platform's support is praised for responsiveness and expertise, though basic support and configurations face challenges.
 

Setup Cost

No sentiment score available
Sentiment score
4.1
ServiceNow's high pricing, influenced by user count and features, is often justified by its valued functionalities.
ServiceNow Now Platform is an expensive product.
 

Categories and Ranking

Betty Blocks
Ranking in Rapid Application Development Software
27th
Ranking in No-Code Development Platforms
8th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
10th
Ranking in No-Code Development Platforms
3rd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
45
Ranking in other categories
Low-Code Development Platforms (8th)
 

Mindshare comparison

As of November 2024, in the Rapid Application Development Software category, the mindshare of Betty Blocks is 0.2%, up from 0.2% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Hans De Groot - PeerSpot reviewer
The solution is stable and has good support, but is expensive
Betty Blocks, when I started with it, was similar to a back-end platform with the ability to have a standardized back-office UI out of the box, which is perfect for a lot of situations. For more customer-facing UIs, we had to create the front end ourselves, building endpoints with HTML and JavaScript. Then Betty Blocks started in 2018 with the page builder. This allowed us to create drag-and-drop interfaces. That was quite cumbersome. Now Betty Blocks is entering a new generation of it - next generation forms - which should be a lot better. The most valuable feature is the back end. The way we can create action flows for things such as sending emails, creating PDF reports, or connecting to web services is very complete. I never experience a lack of functionality in it. The standardized back-office UI is said to be deprecated over time, which is a shame, because it is a real time-saver and is one of their strong points, only if it was kept up-to-date.
Fabio QUINTANILHA - PeerSpot reviewer
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation, and governance. Despite the setup being relatively straightforward and typically taking one to two weeks to complete once the desired outcome is identified, the implementation phase can often extend for a month or two due to various factors. I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.
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Top Industries

By visitors reading reviews
Computer Software Company
29%
Financial Services Firm
13%
Legal Firm
7%
Educational Organization
7%
Financial Services Firm
18%
Computer Software Company
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Betty Blocks?
We sign three-year contracts with Betty Blocks which are reevaluated at the end of each contract. The complexity of the application is what makes the price. I've had a bad pricing experience with B...
What needs improvement with Betty Blocks?
I've recently worked with low/no code solutions from other manufacturers. Some of them have nice functionality in building drag-and-drop frontends. I hope that the next generation forms of Betty Bl...
What is your primary use case for Betty Blocks?
We have multiple use cases for the solution. One is an application for fundraisers, which is a construction that I sell to charities and use Betty Blocks as the application platform. We created a p...
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
Pricing for ServiceNow depends on the model. Some models, like GRC and HRSD, are user-specific and can be quite expensive. Others are less costly but are based on the number of tickets or users.
What needs improvement with ServiceNow Now Platform?
The RPA feature in ServiceNow is quite good, but it is very expensive. If AI were better integrated into ServiceNow, it would lower the RPA costs and make the platform more accessible. Additionally...
 

Overview

 

Sample Customers

KPMG, TELE2, Sligro Food Group, Ymere, Flexpoint Group
experian, beachbody, health partners
Find out what your peers are saying about Betty Blocks vs. ServiceNow Now Platform and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.