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BeyondTrust Password Safe vs CyberArk Privileged Access Manager vs Delinea Secret Server comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
BeyondTrust Password Safe offers mixed ROI; praised for security and compliance benefits, but cost and delayed returns concern some users.
Sentiment score
7.0
CyberArk Privileged Access Manager offers improved security, compliance, and efficiency, reducing risks and manual efforts, enhancing investment value.
Sentiment score
6.7
Delinea Secret Server provides significant security enhancements and ROI, despite its cost, when effectively utilized for extended periods.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
During our quantitative analysis, we estimated potential savings of one to ten million dollars a year by using a PAM solution.
With other tools such as Okta where you have self-service for resetting your own passwords and things like that, the average savings is 12 minutes, which is six dollars for a password reset, and you can extrapolate that over your organization.
 

Customer Service

Sentiment score
6.8
BeyondTrust Password Safe's service receives mixed reviews, with praise for support responsiveness and criticism for documentation and resolution delays.
Sentiment score
6.5
CyberArk support is praised for dedication and competence, but criticized for slow responses and lengthy issue escalation.
Sentiment score
6.3
Delinea Secret Server support is highly rated, though some find it slow and costly, especially for complex issues.
The tickets for minor issues have been resolved efficiently.
I found the technical support from BeyondTrust to be very good.
The technical support from BeyondTrust responds very shortly whenever a ticket is created.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
When I faced issues integrating custom applications with Delinea Secret Server, the support from their deployment partner was inadequate.
 

Scalability Issues

Sentiment score
7.6
BeyondTrust Password Safe is praised for its scalable, adaptable infrastructure, efficiently supporting enterprises with active-active architecture.
Sentiment score
7.7
CyberArk Privileged Access Manager efficiently scales for large users, adaptable for cloud/on-premises, though licensing can be challenging.
Sentiment score
7.9
Delinea Secret Server is highly scalable, versatile for medium to large organizations, and efficiently manages significant environments with robust options.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
In my experience, the scalability of BeyondTrust Password Safe is also a nine.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
 

Stability Issues

Sentiment score
7.6
BeyondTrust Password Safe is praised for reliability and flexibility, though initial issues improved; users recommend updates for competitive parity.
Sentiment score
7.8
CyberArk Privileged Access Manager is stable, with minor issues often due to user errors, and benefits from strong ongoing support.
Sentiment score
8.1
Delinea Secret Server is stable and reliable, with some minor issues, responsive support, and high user satisfaction ratings.
The solution is very stable.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
The stability is less than ideal since it updates to our console can take around six to ten hours.
 

Room For Improvement

BeyondTrust Password Safe needs better integration, documentation, user experience, and support while addressing pricing and deployment challenges.
CyberArk needs UI improvements, better integrations, customizable reporting, optimized performance, flexible licensing, and enhanced support.
Delinea Secret Server requires API improvements, enhanced interface, better support, encryption, and integration with systems like Azure Active Directory.
This would help in identifying suspicious activities immediately when users log in.
There are limitations when accessing or creating connectors for each application.
I believe one improvement could be having the last used passwords appear more automatically whenever I check for passwords associated with a frequently used system.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
Most of the time, the solution tends to fail, necessitating the need to pull data from backup servers.
 

Setup Cost

BeyondTrust Password Safe offers competitive, asset-based pricing and flexible renewals, providing justified cost advantages over CyberArk.
CyberArk offers comprehensive features and stability, with complex pricing; scaling gradually and strategic planning can manage high costs.
Delinea Secret Server pricing offers flexibility and functionality, but perceptions vary on affordability, especially for advanced features and cloud capabilities.
The pricing model is more affordable with the option of going for either unlimited devices or users.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
The price of Delinea Secret Server is okay, however, the solution is considered expensive when compared to others.
 

Valuable Features

BeyondTrust Password Safe offers session recording, password management, integration, high availability, and customization for enhanced security and efficiency.
CyberArk Privileged Access Manager enhances security and efficiency through automation, integration, and modular support, improving compliance and credential management.
Delinea Secret Server offers easy installation, secret management, password rotation, robust security features, user-friendly interface, and integration capabilities.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections.
The most valuable features of BeyondTrust Password Safe, in my opinion, are its ease of use and robust security management.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
Delinea Secret Server doesn't offer any exceptional features; most solutions have similar capabilities such as automatic password rotation, activity log monitoring, and activity log auditing.
 

Mindshare comparison

As of April 2025, in the Enterprise Password Managers category, the mindshare of BeyondTrust Password Safe is 3.2%, up from 2.9% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 7.5%, down from 9.4% compared to the previous year. The mindshare of Delinea Secret Server is 6.5%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Gary Jolley - PeerSpot reviewer
Their discovery engine is off the charts, and the ease of administration and implementation they talk about is for real
It starts with discovery. Its number one feature is discovery. The discovery engine in BeyondTrust is off the charts. When they perform a discovery, you know everything there is about a server, including what software is installed. For example, if you want to group all of your database servers together, you can do that by using discovery and Smart Rules. If a server has Microsoft SQL installed, it gets put into a group based on a Smart Rule. It makes it very easy to determine what is what in your environment. As organizations grow or acquire other companies and merge, they lose track of what they have. BeyondTrust can help you throw a rope around it very rapidly. Its user interface is really nice. It is very visual. When you first log in, based on your job role, you see what you have access to when you look at the screen. As an administrator, I see the configuration screen where I can go in and modify Active Directory and authentication connections. I can set up SAML, or I also have access to create Smart Rules. The access is based on the role that you have when you log in. I have six boxes or six categories of administration items, whereas when an admin user connects, he would only have one or two. So, based on your role, you see what you have access to. It is not like you click something and then it fails because you're not an administrator at that level. You actually see what you have access to, and BeyondTrust is very good at that. BeyondTrust provides the ability to connect by using not just the web interface but also the admin tools such as MobaXterm, PuTTY, or a lengthy list of other types of tools. You can use the connection string and connect through BeyondTrust, and it will be session recorded, keystroke logged, and highly available. When you bring up MobaXterm, you probably bring up one of the most complex ones because MobaXterm has the ability to have two, three, or four concurrent connections, which makes BeyondTrust Password Safe ideal. It is very easy to integrate session management into existing business processes. To make it easy for the engineers, we created templates of the connection strings and then used, believe it or not, Microsoft Excel to create custom strings for each of the engineers. We exported them to a text file that they could then import. In the case of PuTTY, because PuTTY stores the connections and the credentials in the registry, we had to do something different there, but the connection string is customizable enough to make the job fast and easily repeatable for all the other engineers. You don't have 20 or 30 engineers spending two or three days creating all these connection strings. I can create them in a matter of minutes with a Microsoft Excel spreadsheet and then save them to a text file or a CSV file. It is awesome. We are able to integrate session management without disrupting business processes. One of the niceties about BeyondTrust is the ability to integrate it with ticketing systems. For example, as per Sarbanes-Oxley, we have to have a reason for why an administrator is performing something. The integration with a ticketing system is ideal rather than manually typing the reason in the reason field through the GUI where most engineers, after a while, end up just typing in Work. They don't put in enough data to make it clearly visible why they connected. The integration with the ticketing system is ideal for that. Ticket-driven access makes the work very quantifiable.
Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
Avinash Gopu. - PeerSpot reviewer
Effective for password rotation policies triggered by audit requirements, it helps maintain compliance standards and seamless integration with third-party tools
The "App to App" feature has been most impactful. It allows secure communication between applications without requiring direct user access, which is crucial for several applications. Additionally, working in the finance department, we are heavily focused on enhancing audit reporting and compliance. So, the GRC (Governance, Risk & Compliance) capabilities of Delinea Secret Server have also been crucial for us. We implemented a custom reporting system that can automatically send reports to auditors daily, weekly, or according to your organization's needs. We also upgraded the audit role within Secret Server, allowing auditors to access and analyze the reports directly. Additionally, Secret Server provides comprehensive logging capabilities. Auditors can see what data users access, their access levels, and their activities, including check-in and check-out times. Furthermore, Secret Server helped us manage privileged, elevated access, which we call "K2K." As the lead for this project, I could identify users with the highest access levels and implement specific policies to monitor their activity on servers.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
16%
Manufacturing Company
9%
Government
9%
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
Educational Organization
37%
Computer Software Company
10%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access. BeyondTru...
What needs improvement with BeyondTrust Password Safe?
If they can create a single platform to create a connector, it would be better than using the RBS server. There are l...
What is your primary use case for BeyondTrust Password Safe?
For BeyondTrust Remote Support, I am onboarding accounts. I create special connectors through the RDS server into one...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no sh...
What do you like most about Delinea Secret Server?
The privileged access management module is the most reliable feature.
What is your experience regarding pricing and costs for Delinea Secret Server?
If you're requesting licenses or pricing, then you have to fill out a questionnaire that they try to gain insight int...
 

Also Known As

BeyondTrust PowerBroker Password Safe
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Thycotic Secret Server, Delinea Password Reset Server
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Rockwell Automation
Secure-24, University of San Diego, International Rescue Committee, San Francisco Ballet, Perkins Coie, University of San Diego, D.S.S. Limited, Turbo's Hoet, Eclipse Computing, Cathay Bank, Stellarise, J&R Consulting
Find out what your peers are saying about Microsoft, CyberArk, Amazon Web Services (AWS) and others in Enterprise Password Managers. Updated: April 2025.
849,190 professionals have used our research since 2012.