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BigFix vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
99
Ranking in other categories
Advanced Threat Protection (ATP) (6th), Anti-Malware Tools (3rd)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 0.9%, up from 0.8% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"It's easy to use, not complicated."
"It has plugins development options, which are great."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The tool's most valuable features are patching and integration with vulnerability scanners."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"The performance of the solution is very good it does not impact my hardware and is user-friendly."
"I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"The most valuable feature is the antispam module, which comes in the bundle."
"All of our devices are integrated with the solution."
"I like the integration; it lets you see the product installed on a particular computer."
"The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
"ESET Endpoint Security's best feature is that it's invisible until it detects a problem."
 

Cons

"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"We need a much better multi-tenant option."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"I would like to see more integration with external data."
"The stability needs to be improved. There are bugs that you have to deal with."
"The feature is somewhat lacking in security protection."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"The solution should offer more security surrounding blacklisted websites."
"We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
"Its initial setup process could be more straightforward."
"The adware module could be improved."
"The tool needs to explore security possibilities to secure iOS and Mac devices."
 

Pricing and Cost Advice

"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"We have a subscription-based contract with BigFix."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price is reasonable, but our customers find it expensive."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price of ESET Endpoint Antivirus is fair compared to the performance of other solutions."
"Pricing of ESET Endpoint Security is within the market pricing."
"It's a cost-effective product"
"This is not an expensive product."
"There is a license needed to use the solution and the price depends on the features you want to use. The overall price is reasonable."
"The cost of the solution is hard to justify even if the EDR operates well."
"I'd have to look through my records, however, we paid maybe $600 to $1000 for this product."
"I think it's available for a pretty fair price. If you know how to use it, then it's a very fair price for what you get."
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Top Industries

By visitors reading reviews
Educational Organization
50%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
17%
Comms Service Provider
9%
Financial Services Firm
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
 

Also Known As

Tivoli Endpoint Manager
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about BigFix vs. ESET Endpoint Protection Platform and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.