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BigFix vs CrowdStrike Falcon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
122
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Endpoint Detection and Response (EDR) (1st), Active Directory Management (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (2nd)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.0%, up from 0.8% compared to the previous year. The mindshare of CrowdStrike Falcon is 11.0%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Vulnerability scanning and patch automation."
"The solution has many useful features. Its main advantage is simplicity - you can do everything from one console, regardless of the task. It supports many operating systems and is scalable to up to 250,000 clients."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"It covers multiple operating systems and helps with patch management."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"The tool's most valuable features are patching and integration with vulnerability scanners."
"Among CrowdStrike Falcon's most valuable capabilities are its UEBA and SOAR functionalities, along with its seamless integration with any other SIEM solution."
"The most valuable feature of CrowdStrike Falcon for me is its unified sensor, applicable across all models."
"CrowdStrike Falcon has done an excellent job at detecting breaches. It has allowed us to stay in business and keep our systems up."
"Enables us to understand what processes are running on the system, what registry keys have been enabled."
"The stability is very good."
"The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution."
"I like the detection rates of mobile threats."
"The endpoint and server management are the most valuable features of CrowdStrike Falcon."
 

Cons

"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"IBM has not focused on the Web Reports capabilities."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."
"I would like them to improve the correlation of data in the search algorithms. When we run an investigation, malware, phishing, etc., I want to look at multiple endpoints at once to correlate that data to see the likenesses, e.g., how are they not alike or what systems and processes are running across those systems? I don't want to have to run the same search in their Spotlight module five, 10, 15, or 100 times to get 100 different results, copy that data out, and then correlate it on my own. In a very simple way, I want to be able to load up a comma-delimited list giving me the spotlight data on these X amount of hosts, letting me search for it quickly. We have had to go back to CrowdStrike, and say, "Our search are taking far too long for even one host." They did bump up the cores and that did improve performance, but it is still kind of slow to get that Spotlight data. That is probably our biggest pain point. I think that needs some help. I understand this kind of information access is probably not the easiest thing to do. It is probably a big ask depending on how their back-end is setup."
"I would rate it an eight out of ten. It does what it needs to do but there's always room for improvement."
"The biggest issue with Falcon as a standalone product is it doesn't have very much reporting."
"CrowdStrike Suites and the way that it bundles things can be a bit challenging. It should be easier to integrate with the other stuff that they sell or be included with what they sell. We have one piece, then they are talking about another piece on vulnerability management all of the sudden, and we don't own that piece. We can see it in the console, but nothing shows up. It simply appears within the tool as an option, but we can't use it without purchasing it."
"There is room for improvement in managing multiple customer IDs."
"Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about"
"The UI is not efficient."
 

Pricing and Cost Advice

"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"We have a subscription-based contract with BigFix."
"The license is subscription-based."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The price is very fair."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"Our company pays approximately US$ 65,000 annually for 900 machines."
"CrowdStrike Falcon's price is good."
"Crowdstrike Falcon is relatively cheap."
"The solution isn't very costly; it's affordable."
"The price is too high."
"The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses. There are not any additional fees."
"I am not aware of the price, but I believe that it is among the most expensive XDRs out there. Of course, this is dependent on the features you choose. Depending on the features, the price might increase."
"Years ago, when we bought CrowdStrike, you got everything it had. I was a little concerned when they broke this out into a la carte modules where you can buy EDR, Spotlight, etc., picking and choosing off the menu. I was a little worried that the solution would get watered down. However, I realized in my previous organization when we had the full suite that there were a bunch of features in it that we didn't have time to operationalize. So, I warmed up to it. I get the whole, "Look, you can pick and choose. Okay, everybody buys a steak, but do you want mashed potatoes, or do you want lobster mac and cheese?" So, you can pick the sides that you want, so you can buy the solution that you want and operationalize versus paying a lot of money and getting a bunch of things, but not using 60 percent of the tools in the box."
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Top Industries

By visitors reading reviews
Educational Organization
50%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
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How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
 

Also Known As

Tivoli Endpoint Manager
CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
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Find out what your peers are saying about BigFix vs. CrowdStrike Falcon and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.