BigFix and CrowdStrike Falcon compete in the endpoint management and security space. BigFix leads in automation and comprehensive endpoint management, while CrowdStrike Falcon excels in dynamic threat analysis and low performance impact.
Features: BigFix offers robust inventory management, compliance features, and extensive API adaptability. CrowdStrike Falcon provides real-time threat intelligence, superior detection capabilities, and low-resource usage for seamless operation.
Room for Improvement: BigFix could better its documentation, web UI, and cloud integration, especially in scalability and real-time interaction. CrowdStrike Falcon users see potential in enhanced reporting, UI intuitiveness, false positive reduction, and cost integration improvement.
Ease of Deployment and Customer Service: BigFix is primarily on-premises with stable deployments but has varying support experiences. CrowdStrike Falcon supports flexible deployment across environments with positive feedback on its managed services and issue resolution speed.
Pricing and ROI: BigFix, though considered pricey, justifies its cost with comprehensive capabilities and competitive pricing, accounting for Microsoft SQL license needs. CrowdStrike Falcon, despite initial costs, delivers strong ROI through effective threat detection, though its modular pricing can be a downside.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
BigFix requires some minimum configuration requirements.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon | 7.0% |
| BigFix | 1.1% |
| Other | 91.9% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 34 |
| Large Enterprise | 62 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
CrowdStrike Falcon offers robust endpoint protection and threat detection, leveraging cloud-native architecture and AI-driven capabilities for advanced security. Its design ensures minimal system impact, making it a preferred choice for organizations seeking efficient protection solutions.
CrowdStrike Falcon provides comprehensive security features, including endpoint detection and response, real-time threat insights, and advanced AI-driven detection mechanisms. Its cloud-native architecture facilitates effortless scalability and seamless integration with cloud services, securing endpoints, servers, and roaming users. While Falcon delivers strong threat intelligence and automated detection, it faces challenges in operating system compatibility, reports require enhancements, and integration with some technologies is limited. High pricing and occasional false positives are noted areas for improvement, along with expanded support for older systems.
What are the key features of CrowdStrike Falcon?In industries requiring fortified cybersecurity measures, CrowdStrike Falcon is deployed for endpoint protection and incident response. It offers advanced threat defense and integrates well with cloud services, making it a suitable replacement for traditional antivirus solutions. For sectors engaging in forensic investigations and real-time malware defense, Falcon's capabilities align with their security demands, serving industries from healthcare to finance.
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