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BigFix vs SolarWinds Server Configuration Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
250
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Configuration Management
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Endpoint Protection Platform (EPP) (22nd), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
SolarWinds Server Configura...
Ranking in Configuration Management
17th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. The mindshare of BigFix is 9.1%, up from 7.4% compared to the previous year. The mindshare of SolarWinds Server Configuration Monitor is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Ravi Khanchandani - PeerSpot reviewer
Useful version control, high availability, and scales well
We are in touch with the management of the SolarWinds Server Configuration Monitor team, and we have made recommendations to them for quite a few changes. One area that could improve is the configuration download. Instead of only showcasing the differences between the baseline and the current configuration, or a specific version of the configuration, they should show the entire configuration getting downloaded. It could be in the form of a flat file or in the form of a binary file. If it is a flat file, it can use as a reference, and preserved for auditing purposes. That is one area where the product can see quite a lot of improvement. They have a feature where you can download by section, what I mean is, you can download the configuration of the hardware, software, or driver information, or the file folder settings or permissions. It is a section download, but not a complete download. That is one area of improvement. The other area of improvement is specific to the customer use cases. They would like to compare two servers as to what the configuration drift is but not only within the server comparison. For example, I would like to take a server in the DR setup that is in the primary data center to do a comparison between the primary server and the DR server. Currently, the configuration comparison is within the server itself. In a feature release, they could enhance the reporting. However, we have not evaluated this part of the solution extensively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."
"The user experience of Microsoft Intune is quite good because there's not much disturbance in the background; it's just running in the background."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"Easy to use."
"One of the main features of the solution is it allows the management of many devices in different ways."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"The most valuable feature of BigFix is the software deployment."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"BigFix is easy to use."
"The most valuable feature of SolarWinds Server Configuration Monitor is version control. For example, if we began on the first of the month and we considered that as the configuration of the server, I could set that configuration as my baseline. On a daily basis, if there was the operations team that did, for example, server patching, the tool will maintain all levels of versions."
"The product’s alert feature is good. We receive notifications whenever some failures occur in the configuration."
 

Cons

"The reporting dashboard is really limited."
"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."
"There are a lot of updates happening on Microsoft."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"Customer service used to be better, but as we are nearing the end of the contract, the focus on investing in us as a customer has diminished. It is what one would expect in such a situation."
"When we implemented Intune, it would have been helpful if Microsoft had provided some videos or data about Intune."
"The solution could improve its flexibility."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"The product’s support services and licensing models need improvement."
"In a feature release, they could enhance the reporting. However, we have not evaluated this part of the solution extensively."
 

Pricing and Cost Advice

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"The cost of the license and the features are justified for myself as a technical person."
"The price for Intune is fair."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The license is subscription-based."
"The price is reasonable, but our customers find it expensive."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"SolarWinds Server Configuration Monitor has medium pricing compared to other solutions."
"The price of SolarWinds Server Configuration Monitor is not reasonable, it is slightly on the higher side."
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution...
What do you like most about SolarWinds Server Configuration Monitor?
The product’s alert feature is good. We receive notifications whenever some failures occur in the configuration.
What is your experience regarding pricing and costs for SolarWinds Server Configuration Monitor?
SolarWinds Server Configuration Monitor has medium pricing compared to other solutions.
What needs improvement with SolarWinds Server Configuration Monitor?
The product’s support services and licensing models need improvement.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
SolarWinds SCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Information Not Available
Find out what your peers are saying about BigFix vs. SolarWinds Server Configuration Monitor and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.