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BigFix vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
98
Ranking in other categories
Extended Detection and Response (XDR) (12th)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.0%, up from 0.8% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.3%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of BigFix is its multi-platform support."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"I like the inventory and life cycle management feature."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"We've had no issues with stability."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"The most valuable features of the solution include DLP (data loss prevention), CASB (cloud access security broker) functionality, endpoint encryption, and cloud workload security."
"The product helps us by contacting us if there are any virus attacks on our system."
"The most valuable feature is the centralized console where everything can be controlled by the administration."
"This product has the capability to check a wide range of vulnerabilities and devices."
"It has been protecting us for many years, and we hope it will continue to do so for many years to come."
"The most valuable features are the adaptive tech on McAfee."
"The primary reason the solution is good is because of its ease-of-use."
"The solution provides dashboard control, so we can centrally monitor the entire status of our organization."
 

Cons

"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"I would like to see more custom content."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"The console interface is not friendly, and requires training before using it in production."
"The solution’s pricing could be improved."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"Users can just install software into their computers. We need some sort of application control system that, if there are any pieces of software that are not whitelisted, then the solution could flag it or maybe alert the administers. That would be very helpful."
"The interface is complex."
"There is room to improve with scalability."
"Every time we open a ticket with McAfee, their response differs and they are not consistent."
"The security of this solution needs improvement."
"The solution has problematic encryption, which needs reforming."
"The software download features could stand improvement."
"The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format."
 

Pricing and Cost Advice

"The price is reasonable, but our customers find it expensive."
"We have a subscription-based contract with BigFix."
"Its price is very reasonable."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The license is subscription-based."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"The pricing is great and licensing fees are billed on a yearly basis."
"Pricing is fair."
"The price of the solution is fair, we have a complete security package."
"Compared to Bitdefender, Trellix Endpoint Security is more expensive, but considering it comes with DLP, the solution's price is fine."
"It is not that expensive. There is no additional cost. We got the entire bundle together."
"We pay for the license on an annual basis."
"No comment."
"For each computer that is connected to the server McAfee charges us for each computer based on our license agreement."
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Top Industries

By visitors reading reviews
Educational Organization
51%
Financial Services Firm
7%
Government
6%
Computer Software Company
6%
Educational Organization
42%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Also Known As

Tivoli Endpoint Manager
McAfee Endpoint Security, McAfee Complete Endpoint Protection, McAfee Endpoint Protection, Total Protection for Endpoint, Intel Security Total Protection for Endpoint, MCAFEE Complete Endpoint Protection
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
inHouseIT, Seagate Technology
Find out what your peers are saying about BigFix vs. Trellix Endpoint Security and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.