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BigFix vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
97
Ranking in other categories
Extended Detection and Response (XDR) (12th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 0.9%, up from 0.8% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"It has plugins development options, which are great."
"BigFix is easy to use."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"We receive good protection with this solution."
"One valuable feature is Threat Prevention with the on-demand scan."
"Communication with all Mcafee products (also 3rd parties) by DXL infrastructure."
"I have found the most valuable features to be the ability to manage the solution from anywhere and having an overview of the companies security."
"It has been protecting us for many years, and we hope it will continue to do so for many years to come."
"It provides a lot of information and great visibility, with really great options for managing the environment."
"Would benefit with the addition of DLP features."
"The package of protection that it provides is useful. It has antivirus, malware protection, VPN, and a whole bunch of other features."
 

Cons

"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"The reporting and dashboard parts have room for improvement."
"Some agents become old and then they don't communicate well any longer."
"Trellix lacked email protection when it was a McAfee product. They added this feature during the merger with FireEye, but it hasn't been fully integrated. The core features will be integrated into the next release. FireEye has several solutions for EDR and sandboxing."
"The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format."
"There are certain shortcomings in the features concerning DLP in Trellix, where certain additions must be made in the future."
"When it runs in the background of the endpoint, the devices get slowed down for some applications."
"There are two main areas that require improvement. One is the size of the packages. Although I'll admit manageability is good, if I want to deploy, let's say just the antivirus or just the firewall, each of those package sizes are quite large. They are sometimes as big as 200MB or 250MB. When I have operations in remote areas where connectivity is always poor, it's difficult. To deploy such a package in a remote location over the internet or something like that is always challenging."
"One of the drawbacks is that it is not 100% secure."
"There is room to improve with scalability."
 

Pricing and Cost Advice

"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price is very fair."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The license is subscription-based."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"We have a subscription-based contract with BigFix."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"It's fairly priced compared to other products on the market."
"I do licensing on an annual basis and this is what I always recommend to my clients over the monthly option."
"Licensing is paid yearly."
"No comment."
"Since the maintenance is done by our own team, the price of the subscription should really be cheaper."
"The pricing is comparable to other solutions on the market."
"Compared to Bitdefender, Trellix Endpoint Security is more expensive, but considering it comes with DLP, the solution's price is fine."
"Trellix may cost around $46 to $47 for a single license without an EDR."
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Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Educational Organization
41%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
The solution is not an expensive tool. Compared to other options, it's mostly average-priced. I've deployed it for customers ranging from 100 nodes to over 5,000 nodes. Its renewal prices are very ...
 

Also Known As

Tivoli Endpoint Manager
McAfee Endpoint Security, McAfee Complete Endpoint Protection, McAfee Endpoint Protection, Total Protection for Endpoint, Intel Security Total Protection for Endpoint, MCAFEE Complete Endpoint Protection
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
inHouseIT, Seagate Technology
Find out what your peers are saying about BigFix vs. Trellix Endpoint Security and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.