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Bitdefender GravityZone EDR vs Kaspersky Endpoint Security Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Cortex XDR offers significant ROI with enhanced security and efficiency, reducing costs, incidents, and boosting user satisfaction.
Sentiment score
1.0
Bitdefender GravityZone EDR offers efficient protection with minimal staffing needs, enhancing security and providing high value for investment.
Sentiment score
6.5
Companies saved 30% in costs over 7 years with Kaspersky Endpoint Security Cloud, improving economic efficiency and cost management.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
 

Customer Service

Sentiment score
7.0
Cortex XDR support is praised for proficiency, but regional differences exist in response times and expertise consistency.
Sentiment score
5.9
Bitdefender GravityZone EDR support is responsive but improvements in communication and direct interaction are desired by users.
Sentiment score
5.4
Kaspersky Endpoint Security Cloud support is helpful yet often criticized for slow response times and reliance on knowledge bases.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
They are candid and straightforward in their communication.
Analyst at a tech services company with 51-200 employees
They should start offering sessions if there's some critical error occurring, even if someone has to pay for the support.
Supports Engineer at Rawad IT Solutions
We contacted support, and they answered all questions.
Security Specialist at Carina
 

Scalability Issues

Sentiment score
7.5
Cortex XDR provides scalable, efficient performance for thousands of users, supporting easy cloud and on-premises expansions with simple licensing.
Sentiment score
6.3
Bitdefender GravityZone EDR offers easy deployment, scalability, and reliable performance across various devices and environments with seamless integration.
Sentiment score
6.5
Kaspersky Endpoint Security Cloud is highly scalable, efficiently supporting growth despite cumbersome device reassignment processes for subscription changes.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I rate the scalability of Bitdefender GravityZone EDR at a nine because it performs well, but as an advanced technical user, I do not see much detail regarding the breakdowns of the detected malwares.
Analyst at a tech services company with 51-200 employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
If you assign a device to a user in Kaspersky Endpoint Security Cloud, you cannot reassign it to another user.
Supports Engineer at Rawad IT Solutions
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable and reliable, with minimal issues and consistently high performance ratings.
Sentiment score
6.8
Users highly rate Bitdefender GravityZone EDR for stability and reliability, performing efficiently without issues or system slowdowns.
Sentiment score
7.7
Kaspersky Endpoint Security Cloud is stable, with strong security features, despite occasional issues with updates and support delays.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
I rate the stability and reliability of Bitdefender GravityZone EDR as a ten.
Analyst at a tech services company with 51-200 employees
 

Room For Improvement

Cortex XDR needs better UI, reporting, customization, cloud integration, support, and reduced false positives and resource use.
Bitdefender GravityZone EDR needs improved integration, real-time features, enhanced UI, better performance, pricing, and expanded support capabilities.
Kaspersky Endpoint Security Cloud needs enhanced stability, scalability, updates, performance, user-friendly options, support, and automated security features.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
Bitdefender GravityZone EDR consumes a lot of resources over time; although not initially, we have noticed that some machines use significant memory just to keep Bitdefender GravityZone EDR functions operational.
Analyst at a tech services company with 51-200 employees
Recently, there was a company which was attacked by phishing emails, and out of 10, it was only blocking three emails.
Supports Engineer at Rawad IT Solutions
Changes occur without notification or updates from the Kaspersky team, making it difficult to prepare for modifications.
Technical Support Engineer at 64 Network Security Pvt Ltd
 

Setup Cost

Cortex XDR offers flexible, scalable licensing with robust features, fair pricing, and options for on-prem or cloud deployments.
Bitdefender GravityZone EDR offers affordable, competitive pricing and flexible packages, attracting enterprise buyers with value and customization options.
Kaspersky Endpoint Security Cloud is moderately priced, offering a flexible licensing model that justifies investment for many businesses.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
 

Valuable Features

Cortex XDR offers AI-driven security, seamless integration, and automation, enhancing threat detection and risk reduction for networks.
Bitdefender GravityZone EDR offers simplified management, advanced threat detection, and centralized protection, with cloud-based remote operations and Exchange Server integration.
Kaspersky Endpoint Security Cloud provides comprehensive security features and efficient integration, with users praising its stability and reliability.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
We have blocked and isolated a lot of malware that could potentially take this data away from us, resulting in no data breaches in the last three years.
Analyst at a tech services company with 51-200 employees
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
Endpoint Detection and Response functionality includes root cause analysis and device isolation.
Technical Support Engineer at 64 Network Security Pvt Ltd
Kaspersky Endpoint Security Cloud is one of the best, very effective software because of its vulnerability assessment and threat assessments.
Supports Engineer at Rawad IT Solutions
We contacted support, and they answered all questions.
Security Specialist at Carina
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
63
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Security...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
Ransomware Protection (9th)
 

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Bitdefender GravityZone EDR is 1.9%, down from 2.5% compared to the previous year. The mindshare of Kaspersky Endpoint Security Cloud is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Bitdefender GravityZone EDR1.9%
Kaspersky Endpoint Security Cloud0.7%
Other94.0%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
Zunair Aftab - PeerSpot reviewer
Supports Engineer at Rawad IT Solutions
Security features excel while management tools face challenges
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integration with Microsoft 365 has room for improvement. In a recent real-world incident, a company received 10 phishing emails, of which only three were blocked by the system. Enhancing detection accuracy to block 7 or more would significantly improve trust and effectiveness. With the on-premises version, there's a known issue where assigning a device to a new group results in it being auto-assigned back to the previous group. Fixing this bug would greatly streamline device management. Additionally, in the cloud version, once a device is assigned to a user, it cannot be reassigned without deleting the user or the device entirely. It would be far more user-friendly if the platform allowed simple reassignment or de-assignment, returning the device to an "unassigned" state. As for automated behavioral analysis, while current functionality is based on machine learning, upgrading to true AI-powered detection could bring substantial improvements. Ideally, the system should proactively flag potential threats, and offer administrators the option to either allow or block applications based on intelligent risk analysis
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Comms Service Provider
13%
Manufacturing Company
7%
Computer Software Company
7%
University
6%
Comms Service Provider
14%
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I would like to see improvements in Bitdefender GravityZone EDR to better support older machines. From my experience,...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Bitdefender GravityZone Ultra, Bitdefender GravityZone
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mentor Graphics, Rudersdal Kommune
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Kaspersky Endpoint Security Cloud and other solutions. Updated: March 2026.
884,656 professionals have used our research since 2012.