Try our new research platform with insights from 80,000+ expert users

Bitdefender GravityZone EDR vs Kaspersky Endpoint Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR delivers positive ROI with reduced threat detection time, balanced pricing, and enhanced security for all organizations.
Sentiment score
6.1
Kaspersky Endpoint Security Cloud offers reasonable pricing and savings but may require supplementary solutions for complete protection.
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR support is responsive and efficient, but users note communication barriers and multilingual support limitations.
Sentiment score
4.7
Kaspersky Endpoint Security Cloud's customer service is mixed, praised for initial help but criticized for slow responses and limited access.
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
They should start offering sessions if there's some critical error occurring, even if someone has to pay for the support.
Supports Engineer at Rawad IT Solutions
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR scales efficiently across numerous endpoints, supporting diverse systems with some legacy support challenges.
Sentiment score
6.2
Kaspersky Endpoint Security Cloud is highly scalable, supporting growth from a few to hundreds of users, with room for process improvement.
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
If you assign a device to a user in Kaspersky Endpoint Security Cloud, you cannot reassign it to another user.
Supports Engineer at Rawad IT Solutions
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stable performance, reliable protection, efficient processing, and effective large deployments without issues.
Sentiment score
7.5
Kaspersky Endpoint Security Cloud is stable and effective in malware detection, though some users report occasional update issues.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
 

Room For Improvement

Bitdefender GravityZone EDR needs improved usability, performance, integration, and support, with better resource management and customization options.
Kaspersky Endpoint Security Cloud requires enhancements in stability, scalability, feature expansion, usability, support, and advanced threat detection.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Products &Service Head; Head of IT at Wahl India
If a customer suddenly experiences an issue on the website while the console is under maintenance, it becomes impossible to provide or allow access through the cloud console.
Technical Support Engineer at 64 Network Security Pvt Ltd
Recently, there was a company which was attacked by phishing emails, and out of 10, it was only blocking three emails.
Supports Engineer at Rawad IT Solutions
 

Setup Cost

Bitdefender GravityZone EDR is cost-effective with flexible pricing, offering discounts and negotiation options for enterprise buyers.
Kaspersky Endpoint Security Cloud is a cost-effective, flexible, industry-standard enterprise solution with transparent annual pricing and no hidden costs.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
 

Valuable Features

Bitdefender GravityZone EDR excels in swift setup, security features, scalability, real-time updates, and seamless integration with various systems.
Kaspersky Endpoint Security Cloud offers comprehensive protection with advanced features, Microsoft 365 integration, and reliable performance.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
Endpoint Detection and Response functionality includes root cause analysis and device isolation.
Technical Support Engineer at 64 Network Security Pvt Ltd
Kaspersky Endpoint Security Cloud is one of the best, very effective software because of its vulnerability assessment and threat assessments.
Supports Engineer at Rawad IT Solutions
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Security...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
Ransomware Protection (10th)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.1%, down from 2.5% compared to the previous year. The mindshare of Kaspersky Endpoint Security Cloud is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.1%
Kaspersky Endpoint Security Cloud0.7%
Other97.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
Zunair Aftab - PeerSpot reviewer
Supports Engineer at Rawad IT Solutions
Security features excel while management tools face challenges
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integration with Microsoft 365 has room for improvement. In a recent real-world incident, a company received 10 phishing emails, of which only three were blocked by the system. Enhancing detection accuracy to block 7 or more would significantly improve trust and effectiveness. With the on-premises version, there's a known issue where assigning a device to a new group results in it being auto-assigned back to the previous group. Fixing this bug would greatly streamline device management. Additionally, in the cloud version, once a device is assigned to a user, it cannot be reassigned without deleting the user or the device entirely. It would be far more user-friendly if the platform allowed simple reassignment or de-assignment, returning the device to an "unassigned" state. As for automated behavioral analysis, while current functionality is based on machine learning, upgrading to true AI-powered detection could bring substantial improvements. Ideally, the system should proactively flag potential threats, and offer administrators the option to either allow or block applications based on intelligent risk analysis
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
880,511 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
8%
Manufacturing Company
7%
University
6%
Manufacturing Company
15%
Computer Software Company
12%
Comms Service Provider
11%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be opt...
What do you like most about KasperskyEndpoint Security Cloud?
The product works perfectly to prevent malware in our organization.
What needs improvement with KasperskyEndpoint Security Cloud?
Recent upgrades have occurred, but some customers question why certain options are disabled. Previously these options were functional. Changes occur without notification or updates from the Kaspers...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
No data available
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Kaspersky Endpoint Security Cloud and other solutions. Updated: December 2025.
880,511 professionals have used our research since 2012.