Bitrix24 vs Planview Daptiv comparison

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

"It is easy to use and very stable."

"The product is user-friendly."

"Collaboration and CRM are the most valuable features of Bitrix24."

"The data entry functionality is excellent, and the pipeline views and filters are highly useful."

"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."

"The technical support was intuitive and had good documentation."

"Changepoint gives us a view of the project status and needs very clearly, which are things that we used to miss with MS Project and Excel."

"The powerful collaboration is definitely the most valuable and the fact that you can adjust flexibility to almost any methodology, and the easy creation of complete new functionalities without programming code."

"The timekeeping features are great and very helpful."

"It's difficult to pinpoint just one most valuable feature, as there are many features that can be beneficial. For the specific use case of my client's project management office, they found the project management features of the application to be particularly valuable, such as project boards, reporting, and the ability to customize views. Additionally, task management and project scheduling were also highly utilized. However, capacity planning was not used as much as the others, as there was a lack of support from executives to invest in training and implementing it due to a lack of processes in place. The project planning features, dashboard, and reporting capabilities were considered the most valuable."

"I like the reporting engine, IBM Cognos, especially the analytics. That's a good tool. It's quite strong on the ideation and capacity-planning side, which is a huge plus."

"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."

"The solution's open channel and contact center could be improved."

"Bitrix24’s interface needs to be improved."

"It would be great if colleagues could get alerts via email when they are assigned something."

"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."

"The client interface is not very user-friendly."

"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."

"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."

"It would also be nice to see some improvements on the IBM Cognos Analytics. There's still work to be done on the analytics side of things, like your condition formality."

"This solution needs more standard connectors to other solutions."

"The areas that should be improved in Planview Daptiv are a subject that can be viewed differently depending on who you ask. I feel they should focus on excelling in one specific area rather than providing average capabilities in many areas. For example, their project planning software is satisfactory but not as advanced as Microsoft Projects. The same goes for the capacity planning tool and reporting capabilities, which can be improved upon by using custom Excel spreadsheets or by hiring a business analyst for additional support. In short, the biggest weakness of Daptiv is that it does not excel in any one area and only provides average performance."

"I find the solution has an excessive amount of features. Many aren't even kept current. Some aren't useful at all. There's an overall lack of coherence within the solution. It can make the execution difficult. Many features can easily be eliminated and it would help streamline the solution. They should get rid of 80% of the features and then really focus on the leftover 20% to make it a really great product."

"Expense management, simulation scenarios, and budget control could be great and useful features to include."

"The solution's pricing is quite average and not expensive."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"Price-wise, it is a very cheap solution."

"The cost is $2,500, which will be spread out over 18 to 24 months."

"We were using the free version which was really limited in terms of functionality."

"Licenses are cheap compared to other solutions."

"It's a yearly license, but it's not an open license. It's based on users and their roles. So your administrator is priced differently from your timesheet user."

"The licensing is pretty complex. Each kind of user is a different price. It's approximately $300 per year. They charge additional fees for technical support and other additional services."