Bitrix24 vs TeamWave comparison

Bitrix24 and TeamWave are both solutions in the CRM category. Bitrix24 is ranked #11 with an average rating of 8.0, while TeamWave is ranked #37 with an average rating of 9.0. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 100% of TeamWave users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

839 Views
640 Comparison Views

90% willing to recommend

TeamWave

Read 1 TeamWave review

10 Views
9 Comparison Views

100% willing to recommend

Bitrix24

TeamWave

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Executive Summary

We performed a comparison between Bitrix24 and TeamWave based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM.

To learn more, read our detailed CRM Report (Updated: November 2024).

Buyer's Guide

CRM

November 2024

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Helped 824,067 peers since 2012

Categories and Ranking

Bitrix24

Ranking in CRM

11th

Ranking in Project Management Software

13th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Social Software (5th)

TeamWave

Ranking in CRM

37th

Ranking in Project Management Software

25th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Miguel Molano

Sales Manager at Soutec

Efficient contact management with enhanced automation and good reliability

We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…

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MarcioOkubo

Sales Manager at Storageone

Helps organize information and streamline client communication

My primary use case for the platform is to manage opportunities, company names, contacts, and meeting details. I use it to keep a detailed diary of customer interactions and plan the next steps. Our company is small, with five salespeople, and we rely on the CRM to track and manage our sales…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."

"Offers, a free version."

"The data interpretation feature in Bitrix24 is good."

"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."

"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."

"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."

"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."

"The technical support was intuitive and had good documentation."

More Bitrix24 pros

"The product is stable."

Cons

"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."

"It would be great if colleagues could get alerts via email when they are assigned something."

"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."

"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."

"We didn't have the ability to customize the solution."

"The stability could be improved."

"We need full ERP integration to take all our processes in one platform."

"There are some bugs in the mobile system."

More Bitrix24 cons

"The platform's initial data entry process is time-consuming. It could be more streamlined."

Pricing and Cost Advice

"The product's pricing is okay for me. It is not expensive."

"We were using the free version which was really limited in terms of functionality."

"The pricing for this program is reasonable."

"Bitrix24 used to be cheaper, but now it's getting expensive."

"The cost is $2,500, which will be spread out over 18 to 24 months."

"Licenses are cheap compared to other solutions."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"Price-wise, it is a very cheap solution."

More Bitrix24 pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Comms Service Provider

10%

Retailer

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

See all answers

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What needs improvement with TeamWave?

The platform's initial data entry process is time-consuming. It could be more streamlined. Further integration with project management tools could also be beneficial, considering our company uses a...

See all answers

What is your primary use case for TeamWave?

See all answers

What advice do you have for others considering TeamWave?

While the platform initially seemed like an additional task, its benefits in organizing customer information and interactions have become evident. Proper training and understanding of the tool's ad...

See all answers

Comparisons

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Compared 23% of the time

Microsoft Dynamics CRM vs Bitrix24

Compared 14% of the time

Zoho CRM vs Bitrix24

Compared 14% of the time

ELMA 365 vs Bitrix24

Compared 13% of the time

ClickUp vs Bitrix24

Compared 13% of the time

More Bitrix24 Competitors

No data available

Product Reports

Buyer's Guide

Bitrix24

December 2024

Download Bitrix24 product report

Buyer's Guide

CRM

November 2024

Download TeamWave product report

Learn More

Bitrix24

TeamWave

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

TeamWave is a comprehensive platform that allows businesses to manage and streamline their operations effectively. With features like project management, team collaboration, task tracking, and CRM functionalities, TeamWave enables efficient communication and coordination among team members.

Users have praised its effectiveness in organizing and tracking sales activities, client interactions, and customer information.

Additionally, TeamWave offers valuable features such as excellent collaboration and communication capabilities, customizable dashboard and reports, seamless integration with third-party applications, an intuitive user interface, and reliable customer support.

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

1. Atlassian 2. Buffer 3. Cisco 4. Dropbox 5. eBay 6. Facebook 7. Google 8. HubSpot 9. LinkedIn 10. Mailchimp 11. Microsoft 12. Netflix 13. Oracle 14. PayPal 15. Pinterest 16. Salesforce 17. Spotify 18. Square 19. Twitter 20. Uber 21. VMware 22. WeWork 23. Wix 24. Workday 25. Xero 26. Zoom

Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM. Updated: November 2024.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.