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Bizagi vs SoftExpert BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Business Process Management (BPM)
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (3rd), Process Automation (9th), Rapid Application Development Software (17th), Low-Code Development Platforms (13th), No-Code Development Platforms (5th), Process Mining (7th), Business Orchestration and Automation Technologies (16th)
SoftExpert BPM
Ranking in Business Process Management (BPM)
50th
Average Rating
10.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Business Process Management (BPM) category, the mindshare of Bizagi is 4.0%, down from 6.6% compared to the previous year. The mindshare of SoftExpert BPM is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Bizagi4.0%
SoftExpert BPM0.6%
Other95.4%
Business Process Management (BPM)
 

Featured Reviews

FL
Enterprise Architect at a mining and metals company with 10,001+ employees
Intuitive toolset engages users effectively in agile projects
I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.
Andrea González - PeerSpot reviewer
Business Consultant at ITIS
Quick deployment, high availability, and easy to use
We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it."
"This solution is easy to use and it is a good tool for process modeling."
"Great mapping feature that's easy to use."
"The solution's simulation capabilities are the most valuable aspects."
"The product has a comfortable GUI and a good environment for users."
"Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."
"Bizagi is a valuable tool for us to model and automate business processes."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
"The most valuable feature of SoftExpert BPM is its ease of use."
"A complete project management suite in one integrated package."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
 

Cons

"Its price can be improved. The price is high for the application as well as for maintaining and developing applications. When you develop, for example, a BPM, you need to pay a lot for Bizagi."
"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."
"It is expensive."
"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."
"From a developer's point of view, an improvement in the layout would make the UI better."
"The form in SoftExpert BPM should improve."
"It could do more to use all the data it collects to intelligently manage the user experience."
"I would like for them to incorporate artificial intelligence and be more intuitive."
"I would like for them to incorporate artificial intelligence and be more intuitive."
 

Pricing and Cost Advice

"If they can freeze the pricing in a contract, I advise them to do so."
"I was using the free version."
"It is on par with other BPM tools, but not as expensive as Pega nor Appian."
"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."
"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."
"We have no issues with the pricing."
"The product must improve its cost."
"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."
"The price of SoftExpert BPM is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Government
9%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
No data available
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
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Comparisons

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Coca Cola, CRODA, CSN, Abril, Midea Carrier
Find out what your peers are saying about Bizagi vs. SoftExpert BPM and other solutions. Updated: March 2026.
885,728 professionals have used our research since 2012.